ASSISSTANT PROGRAM MANAGER

MAJOR RESPONSIBILITIES

Assist with day-to-day office support operations and providing administrative support services.

• The Assistant Program Manager will collaborate with the program manager and provide oversight of the SSVF program and team members.
• Field incoming calls and walk-in inquiries.
• Communicate program overview via prompt email and phone responses.
• Help capture, organize, and maintain program information, including participant information and monthly activity data entry.
• Assist with prescreening Veterans for program intake appointments and refer to other community resources when appropriate.
• Update and maintain program support materials such as forms, brochures, and program manuals.
• Handled all data input into the HMIS funding system, generated reports, and examined supporting documents before authorizing payments to veterans to ensure compliance with agency and funding source standards.
• Enter case file audit results into a master data file.
• Develop and maintain program contacts and vendor database.
• Order and maintain office supply inventory.
• Research Veteran resource information.
• Provide supervision to all staff when the Program Director is out of office.
• Handled all data input into the HMIS funding system, generated reports, and examined supporting documents before authorizing payments to veterans to ensure compliance with agency and funding source standards.
• Remains current in the service provided by programs (veteran's services, homeless services, etc.) through self-initiated avenues, as appropriate.
• Acts as a liaison between other external entities and stakeholders.
• Schedule meetings and prepare meeting materials.
• Work with the Program Manager to develop Facebook and Twitter feeds, blog posts, and electronic media information.
• Assist the Program Manager and organization staff as needed.
• As required, participate in VA/Supportive Services for Veterans' Families (SSVF) training.
• Assist with preparing for annual VA monitoring.
• Other duties as assigned by leadership.

• Excellent verbal and written communication skills
• Strong organizational skills and meticulous attention to detail
• Team Player with good listening skills
• Proficient in the use of Word, Excel, and PowerPoint
• Ability to operate general office equipment, including computers, copiers, fax machines, scanners, adding machines

• REQUIRED Valid New York State Driver's License and own insured Vehicle
• REQUIRED PPD

Bachelor's Degree and a minimum of two years of supervisory work experience.

Or

Relevant experience and educational background may be considered in lieu of a degree.

CATEGORY

• NON- EXEMPT