Staffing Coordinator

POSITION TITLE: Staffing Coordinator / Account Coordinator

LOCATION: Devens, MA and Clinton, MA

COMPENSATION: $22/hr to $25/hr

GENERAL JOB DESCRIPTION:
Eastridge Workforce Solutions is looking to hire an Onsite Staffing Coordinator for our client in the Clinton and Devens area. The ideal Staffing Coordinator will be a success-driven self-starter, with the ability to work in a fast-paced environment. This Staffing Coordinator requires someone who has the ability to build strong relationships with all levels of employees. You will be required to travel between 3 different locations: Devens, Clinton and Shrewsbury.

WHAT MAKES EASTRIDGE WORKFORCE SOLUTIONS DIFFERENT:

Eastridge Workforce Solutions is a 100% Employee-Owned (ESOP) company, empowering employees to earn meaningful equity in the company they build and continue to grow. Through our core belief in servant leadership and fostering career growth, we have remained dedicated to our original mission of providing opportunity and enrichment through work,  while innovating technology and services to help our clients and candidates thrive. 

When working with Eastridge, you will find we care deeply about our employees and the people we serve. All of our efforts are delivered with people-centric thoughtfulness—for ourselves, our customers, and the greater community.

Eastridge has a strong commitment to diversity, equity, and inclusion (DE&I) in the workplace. We host multiple affinity and employee resource groups, led by our diverse team members, to welcome valuable discussions in a safe place. Visit our website to learn more about B.L.A.C.K. @Eastridge, LGBTQ+ Committee, Woman of Wonder (WOW), LatinXellence, and more!

Eastridge Workforce Solutions was founded to help individuals find careers that offer fulfillment. For over 50 years, companies have relied on Eastridge to deliver professional and volume recruiting, payrolling solutions, recruitment process outsourcing, and MSP/VMS solutions to make attracting and managing the workforce simple and scalable. Powered by our proprietary technology platform, Eastridge Cloud™, we offer the most comprehensive suite of workforce solutions in the US and globally. 

Glassdoor: tinyurl.com/2p9e95f2 
Why Eastridge: www.eastridge.com/why-eastridge 
Employee Ownership: www.eastridge.com/esop 
Diversity: www.eastridge.com/diversity 
Careers Page: www.eastridge.com/careers 
 

RESPONSIBILITIES & EXPECTATIONS:

• Build and maintain a strong partnership with the client and hiring managers to provide knowledge and guidance regarding program processes, policies, guidelines, and next steps
• Responsible for ensuring managers are knowledgeable and abide by the Contingent Workforce program policies and requirements. Monitor program activities and mitigate compliance issues
• Assist with sourcing, screening, and onboarding new candidates for open positions
• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews
• Provide on-site training and support to client’s team members, suppliers, and contingent workers
• Ensure client and Eastridge stakeholders are kept up-to-date with timely communications and provide contingent worker program reporting and metrics
• Build meaningful relationships with client’s team members, contingent workers, and staffing suppliers
• Identify challenges and proactively offer possible solutions
• Improve requisition performance by iterating the recruitment process with suppliers, hiring managers, and client’s HR team
• Responsible for developing tracking worksheets and basic reports through Excel tools. Manage the shared G-Suite point system for communication with branches
• Maintain a positive relationship with hiring managers by acting as their main point of contact for any questions they may have related to the program, including general program or system support issues. Escalate issues when appropriate
• Manage payroll by auditing timekeeping systems, calculating hours, and processing bonuses, payroll adjustments, and sick leaves. 
• Conducts training sessions; Plan, develop, and deliver hands-on technical training sessions to candidates in consideration for manufacturing and production positions
• Assesses the learning experience; Evaluates candidates to ensure training effectiveness and correct any issues that arise
• Monitor the training process to determine if the candidate is qualified for the position based on his/her skillset
• Participates in the ongoing development, communication and implementation of production training programs and policies; coordinates work to ensure best practices with all team members
• Maintain records of all training including documents and updates, implementing new training procedures, developing and revising Standard Operating Procedures, and assuring safety in the workplace 

MINIMUM REQUIREMENTS:

• 2+ years of account management / Customer Service experience
• Ability to multi-task and effectively prioritize workload 
• Demonstrated ability to manage and resolve complex client situations in an effective manner
• Strong organizational, analytical, and problem-solving abilities
• Ability to work independently and manage multiple priorities and deadlines in a fast-paced environment 

It would be great if you had these:

• Staffing industry experience is preferred but not required

PERKS & BENEFITS:

At the center of Eastridge Workforce Solutions values is the belief that the single most important thing we do is continue to hire the best people and create a workplace where they can thrive. To reward our employees for the great work they’re doing we offer a number of perks and benefits that are listed below.

• Eastridge has an Employee Stock Ownership Plan (ESOP) which is a tax-qualified retirement benefit plan.
• Medical, Dental, Vision, Life Insurance
• 401(k) plan, Roth IRA, and Flexible Spending Account offerings
• Paid Time Off and Sick time
• 12 Paid Holidays annually
• Tuition Reimbursement Program
• Health and Wellness benefits
• Pet Insurance
• Company-sponsored Volunteer Events
• Corporate Discounts - 20-60% off on certain movies, hotels, concerts, sporting events, and more!  

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Eastridge respects the privacy of our applicants and employees. For information on the categories or personal information we collect and the business purposes for using the same, please see the Eastridge Notice of Data Collection and Processing. Eastridge’s Privacy Policy may be found on www.eastridge.com.

**Eastridge Workforce Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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