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Surrogacy Coordinator Jobs (NOW HIRING)

Family Inceptions

Surrogacy Case Manager

Suwanee, GA · On-site

$55K - $65K/yr

What you'll do Journey Management & Case Coordination * Manage surrogacy journeys from initial match through postpartum, serving as the primary point of contact for all parties involved. * Coordinate ...

Family Inceptions

Surrogacy Case Manager

Suwanee, GA · On-site

$55K - $65K/yr

What you'll do Journey Management & Case Coordination * Manage surrogacy journeys from initial match through postpartum, serving as the primary point of contact for all parties involved. * Coordinate ...

Luminis Health

Patient Access Coordinator

Lanham, MD

$17 - $21.50/hr

... surrogate; escalate to next steps (Care Management) when unable to find surrogate. 2. Patient ... Act in a Shift Coordinator role as needed and assigned under the direction of the Supervisor. 9. ...

Luminis Health

Patient Access Coordinator

Annapolis, MD · On-site

$16.75 - $21.25/hr

... surrogate; escalate to next steps (Care Management) when unable to find surrogate. 2. Patient ... Act in a Shift Coordinator role as needed and assigned under the direction of the Supervisor. 9. ...

Luminis Health

Patient Access Coordinator

Lanham, MD · On-site

$17 - $21.50/hr

... surrogate; escalate to next steps (Care Management) when unable to find surrogate. 2. Patient ... Coordination with Other Departments: • Contact physician offices for patient care orders and seek ...

Sentara Healthcare

Care Coordinator

Norfolk, VA · On-site +1

$18.75 - $25.25/hr

The Care Coordinator performs a variety of casework duties and provides case management services to ... and Surrogacy Reimbursement up to 10,000 • Paid Time Off and Sick Leave • Paid Parental ...

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How much do surrogacy coordinator jobs pay per year?

As of Jul 18, 2026, the average yearly pay for surrogacy coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What are some of the main challenges faced by Surrogacy Coordinators in their daily work?

Surrogacy Coordinators often juggle multiple cases at once, which requires strong organizational skills and the ability to prioritize tasks effectively. They frequently navigate complex emotional dynamics between intended parents, surrogates, and medical professionals, necessitating sensitivity and excellent communication. Additionally, they must stay updated on evolving legal and ethical guidelines in reproductive health. Being able to manage confidential information and maintain professionalism under pressure is crucial for success in this role.

What are the key skills and qualifications needed to thrive in the Surrogacy Coordinator position, and why are they important?

To thrive as a Surrogacy Coordinator, you need knowledge of reproductive health processes, strong organizational abilities, and a background in healthcare administration or a related field. Familiarity with case management software, client relationship management (CRM) tools, and HIPAA compliance is often required; some organizations may also prefer experience with fertility clinic protocols or certification in reproductive health counseling. Exceptional interpersonal skills, empathy, and conflict resolution abilities set top candidates apart. These competencies are vital for guiding intended parents and surrogates through a complex, emotional process while ensuring all parties’ needs and legal requirements are met.

What is a Surrogacy Coordinator job?

A Surrogacy Coordinator is a professional who guides intended parents and surrogates through the surrogacy process. They manage communication, coordinate medical and legal steps, and provide emotional support. Their role includes ensuring all parties understand the process, handling necessary paperwork, and working with fertility clinics and legal teams. Surrogacy Coordinators help create smooth and ethical experiences for everyone involved.

More about Surrogacy Coordinator jobs
What cities are hiring for Surrogacy Coordinator jobs? Cities with the most Surrogacy Coordinator job openings:
What are the most commonly searched types of Surrogacy jobs? The most popular types of Surrogacy jobs are:
What states have the most Surrogacy Coordinator jobs? States with the most job openings for Surrogacy Coordinator jobs include:
What job categories do people searching Surrogacy Coordinator jobs look for? The top searched job categories for Surrogacy Coordinator jobs are:
Surrogacy Coordinator jobs near you
Infographic showing various Surrogacy Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $57,869 per year, or $27.8 per hour.
Surrogacy Case Manager

Surrogacy Case Manager

Family Inceptions

Suwanee, GA • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Family Inceptions is an independent surrogacy and egg donation agency headquartered in metro Atlanta, serving intended parents and surrogates across the United States. This role is built for someone rare: a former surrogate who went on to build a professional career managing people, deadlines, and details. If that is you, you already understand the weight of this work from the inside, and this is your chance to be the steady hand you had, or wish you had, on your own journey.About the role
We are hiring a Journey Manager to own surrogacy cases from match through postpartum. You will be the primary contact for intended parents and surrogates, coordinate clinic and legal milestones, and provide non-clinical support through the highs and the hard days.What you'll do
Journey Management & Case Coordination
  • Manage surrogacy journeys from initial match through postpartum, serving as the primary point of contact for all parties involved.
  • Coordinate communication and scheduling between intended parents, surrogates, IVF clinics, reproductive attorneys, mental health professionals, and insurance providers.
  • Guide intended parents and surrogates through the match process, setting expectations and supporting alignment from the start.
  • Monitor medical milestones including screening appointments, embryo transfers, pregnancy confirmations, OB appointments, and delivery planning.
  • Track case timelines and ensure all contractual, legal, and medical deadlines are met.
  • Proactively identify risks, delays, or complications and work to resolve or escalate issues before they impact the journey.
  • Coordinate travel logistics when surrogates or intended parents need to be at clinic appointments or delivery locations.
Client Support & Communication
  • Provide consistent, compassionate, non-clinical emotional support and education to intended parents and surrogates throughout the journey.
  • Set clear expectations regarding timelines, medical processes, legal steps, financial responsibilities, and communication norms.
  • Conduct regular check-ins with both intended parents and surrogates to ensure alignment, satisfaction, and emotional well-being.
  • De-escalate conflicts or misunderstandings between intended parents and surrogates with professionalism and care.
  • Serve as a calming, knowledgeable presence during high-stress moments such as failed transfers, pregnancy complications, or delivery changes.
  • Communicate exclusively through company-approved systems.
Documentation & Compliance
  • Maintain accurate, detailed, and up-to-date case records in company systems at every stage of the journey.
  • Ensure all required documents (contracts, medical clearances, insurance confirmations, legal agreements) are collected, filed, and tracked.
  • Follow HIPAA requirements and company confidentiality policies in all communications and record-keeping.
  • Ensure compliance with ethical standards, company protocols, and applicable federal and state law.
  • Prepare case summaries, status reports, and handoff documentation as needed.
Required Qualifications
Please apply only if you meet both of the following requirements.
  • You are an experienced surrogate who has completed at least one surrogacy journey.
  • You have 3+ years of professional experience in another field, such as case management, project management, client services, fertility, adoption, or healthcare.
Who Thrives in This Role
  • You're calm under pressure and the kind of person people trust with hard news.
  • You're detail oriented and meticulous with records, and you never let a deadline slip silently.
  • You work well with all kinds of people, from intended parents under stress to surrogates, attorneys, clinic staff, and insurance providers, and you can adapt your approach to each.
  • You can manage many moving pieces at once, keeping multiple journeys at different stages on track without dropping a thread.
  • You genuinely enjoy people. Most of each day in this role is spent in conversation with intended parents, surrogates, clinics, and attorneys, and that pace energizes you rather than drains you.
What We Offer
  • Salary range: Based on experience
  • Full benefits: medical, dental, vision, life, 401(k) match
  • Paid holidays, paid time off, and sick leave
  • Hybrid schedule preferred, based in metro Atlanta, with flexibility depending on the person; we are open to candidates outside the Atlanta area
How to apply
Please apply only if you meet the required qualifications above; completed surrogate experience is a firm requirement for this role.Equal Opportunity Employer
Family Inceptions, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, disability, genetic information, or any other characteristic protected by law.

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