Client and Account Manager
PrudentRx, LLC
Tampa, FL
- $105 Yearly
- Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
- Full-Time
Job Description
PrudentRx seeks a people oriented, process driven Client and Account Manager with a robust ability to oversee the implementation and maintenance of client relation to join our rapidly growing sales and client services department. As a Client and Account manager you will conduct client-facing meetings, support the data-gathering process, file transfer management, and implementation of major client accounts. A seasoned Client and Account Manager will be well-versed in client relations and project management and have exceptional presentation skills coupled with sales knowledge.
Position Details
Position Details
- United States - Remote/Telecommute
- 8-5 Must be in an eastern or central time zone
- Equipment and hardware provided. Interviewing, orientation, and training are conducted virtually.
- Build and maintain long-lasting client relationships.
- Collaborate with clients, PBM partners, and team members as the subject matter expert (SME)
- Act as the primary point of contact (POC) for clients, providing service information and resolving client inquiries.
- Ensure timely and successful account implementations.
- Provide Client-Level Business Interface with associated data and insights to reflect the PrudentRx value with client-facing calls.
- Assist with challenging client requests/escalations with professionalism.
- Manage post-Go-Live account claims and CAG errors, client monthly/YTD presentations, investigation and assistance in resolving member/coding issues, and additional implementations when applicable.
- Manage and transfer sensitive client information from multiple systems while providing accuracy and maintaining confidentiality.
- Satisfactorily complete quarterly pulse checks and stay up to date on all training including, but not limited to, the leads call, kickoff call, member experience call, invoice/saving report, and all processes and material related to these calls.
- Oversee and/or collaborate on team projects.
- Complete all necessary continued learning and training requirements per department and company need.
- Other essential duties as assigned.
Requirements and Qualifications
Required
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Benefits
#LI-Remote
Required
- High School diploma or equivalent required. (Undergraduate degree or higher preferred)
- Ability to pass Critical Thinking and Problem-Solving assessment.
- Excellent time-management, prioritization, and organizational skills
- Previous project management experience
- Healthcare or industry relevant client management, implementations, or sales
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Benefits
- Eligible for benefits within 30 days
- Health (family)
- Dental
- Vision
- STD, LTD, Critical Illness and Accident
- Company Paid Life Insurance
- Company Paid Holidays (6)
- PTO cashout and rollover options.
- Tuition Reimbursement
- 401(k) 100% company match up to 4% 90 days
#LI-Remote
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Address
PrudentRx, LLC
Tampa, FL
33624
USA
Industry
Business
Posted date
Over a month ago
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