Service Call Coordinator - Appointment Setter

Automaxx of the Carolinas in Summerville, SC is looking to hire a full-time Service Call Coordinator - Appointment Setter to offer exceptional customer service while answering phone calls and following up with sales appointments. Are you highly driven to succeed? Would you like a position in which you can constantly improve your skills? Do you want to work for an established car dealership that cares about its employees? If so, please read on!

This appointment scheduling position earns a competitive salary of $35,000-$70,000 per year. We provide excellent benefits, including medical, dental, vacation time, and a 401(k) with a 4% company match. Additionally, we offer opportunities for growth. If this sounds like the right opportunity for you, apply to join our car dealership today!

ABOUT AUTOMAXX OF THE CAROLINAS

Automaxx of the Carolinas is an award-winning used car dealership in Summerville, SC. In addition to our vast selection of certified pre-owned vehicles, we offer an OEM parts department, a full-service auto shop, and a driving school. Our mission is to provide fair, reliable, and comprehensive automotive services to our customers and get them a great deal on the vehicle of their dreams!

We rely on our fantastic team to provide the great customer service we're known for. Our values include integrity, accountability, positive energy, and family. These values permeate everything we do, from the way we serve our customers to the way we treat our team. Everyone who works for us receives competitive compensation and great benefits so they can feel supported as they grow their careers. We also provide ample opportunities for professional growth by promoting management from within.

A DAY IN THE LIFE OF A SERVICE CALL COORDINATOR - APPOINTMENT SETTER

As a Service Call Coordinator - Appointment Setter, you play an important role in our car dealership. Every day, you keep our business running smoothly by providing excellent customer care over the phone. When you receive a call, your friendly demeanor sets the tone for a positive interaction as you answer questions and schedule sales appointments. Expertly using emails, scripts, and templates, you quickly respond to every internet, phone, and live chat inquiry that comes in.

Eager to help, you provide customers with initial product information and direct them to the appropriate dealership resources. When a customer is not ready to schedule an appointment, you ensure they receive a timely follow-up call with the help of our CRM tracking system. Establishing positive relationships with your teammates, our sales team, and dealership management is a top priority for you, and you consistently participate in team building and process development sessions. You take pride in effectively coordinating our appointments and helping us provide exceptional customer service!

QUALIFICATIONS FOR A SERVICE CALL COORDINATOR - APPOINTMENT SETTER

• Customer service experience
• Excellent computer skills
• Valid driver's license

Are you a team player with a collaborative attitude? Do you have above-average communication skills? Are you flexible and organized? Do you have a prompt and courteous demeanor? Are you positive and hard working? If yes, you might just be perfect for this appointment scheduling position!

WORK SCHEDULE FOR A SERVICE CALL COORDINATOR - APPOINTMENT SETTER

This appointment scheduling position works 9 AM - 7 PM, Monday - Friday and 9 AM - 6 PM on Saturdays. Plus, you can plan on one day off during the week and NO work on Sundays. Additionally, our team enjoys a 10 AM start after their day off!

ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM?

If you feel that you would be right for this appointment scheduling job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 29483