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Customer Service Appointment Setter Jobs (NOW HIRING)

Bath Fitter

Appointment Setter

York, PA · On-site

Bath Fitter is looking for Customer Service Specialists to start immediately! We are a premier ... Keywords: Call center, customer service, appointment setter, inbound, outbound phone, support ...

Bath Fitter

Appointment Setter

York, PA · On-site

Bath Fitter is looking for Customer Service Specialists to start immediately! We are a premier ... Keywords: Call center, customer service, appointment setter, inbound, outbound phone, support ...

HomeSafe llc

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Appointment Setter

Golden, CO · On-site

$41K - $65K/yr

... Appointment Setter- Our Pre-Sales department is re- introducing our company via a telephone ... the customer off to a sales department to complete the process. This is an outbound calling ...

HomeSafe llc

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Appointment Setter

Littleton, CO · On-site

$41K - $65K/yr

... Appointment Setter- Our Pre-Sales department is re- introducing our company via a telephone ... the customer off to a sales department to complete the process. This is an outbound calling ...

HomeSafe llc

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Appointment Setter

Denver, CO · On-site

$41K - $65K/yr

... Appointment Setter- Our Pre-Sales department is re- introducing our company via a telephone ... the customer off to a sales department to complete the process. This is an outbound calling ...

HomeSafe llc

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Appointment Setter

Denver, CO · On-site

$41K - $65K/yr

... Appointment Setter- Our Pre-Sales department is re- introducing our company via a telephone ... the customer off to a sales department to complete the process. This is an outbound calling ...

HomeSafe llc

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Appointment Setter

Aurora, CO · On-site

$41K - $65K/yr

... Appointment Setter- Our Pre-Sales department is re- introducing our company via a telephone ... the customer off to a sales department to complete the process. This is an outbound calling ...

HomeSafe llc

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Appointment Setter

Foxfield, CO · On-site

$41K - $65K/yr

... Appointment Setter- Our Pre-Sales department is re- introducing our company via a telephone ... the customer off to a sales department to complete the process. This is an outbound calling ...

HomeSafe llc

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Appointment Setter

Castle Pines, CO · On-site

$41K - $65K/yr

... Appointment Setter- Our Pre-Sales department is re- introducing our company via a telephone ... the customer off to a sales department to complete the process. This is an outbound calling ...

HomeSafe llc

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Appointment Setter

Glendale, CO · On-site

$41K - $65K/yr

... Appointment Setter- Our Pre-Sales department is re- introducing our company via a telephone ... the customer off to a sales department to complete the process. This is an outbound calling ...

STL Cabinetry

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Appointment Setter

Saint Charles, MO · On-site

$4.0K - $6.0K/yr

This role involves maintaining consistent customer communication and following up to ensure customer satisfaction. The Appointment Setter will utilize Customer Relationship Management (CRM) software ...

New

Calm Water and Bath

Appointment Setter

Cherry Hill, NJ · On-site

$40K - $70K/yr

Customer service or call center experience (preferred) ARE YOU READY FOR THIS EXCITING OPPORTUNITY? If you're ready to build a meaningful career where your work matters every single day, apply today ...

Pavago

Appointment Setter

Tampa, FL · Remote

Appointment Setter (Sales Development, Outbound Outreach, CRM) - Remote | U.S. Hours Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role We're hiring a confident and ...

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All JobsCustomer Service Appointment Setter Jobs

Customer Service Appointment Setter information

See salary details

$10

$18

$26

How much do customer service appointment setter jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for customer service appointment setter in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Appointment Setter vs Customer Service Representative?

AspectCustomer Service Appointment SetterCustomer Service Representative
Primary RoleScheduling appointments and managing calendars for clientsHandling customer inquiries, providing support, and resolving issues
Required SkillsCommunication, organization, basic computer skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Common CertificationsNone typically requiredCustomer service training or certifications often preferred

While both roles involve communication and customer interaction, the Customer Service Appointment Setter focuses on scheduling and calendar management, whereas the Customer Service Representative handles broader customer inquiries and support. Understanding these differences helps employers and job seekers find the right fit for their skills and career goals.

What is a Customer Service Appointment Setter?

A Customer Service Appointment Setter is a professional who contacts potential or existing customers to schedule appointments for services or consultations. They often work in call centers or business offices and act as the first point of contact for clients. Their main responsibilities include answering inquiries, providing information about services, and ensuring customers are scheduled for appointments efficiently. Strong communication and organizational skills are essential for this role, as it involves managing calendars and maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Appointment Setter, and why are they important?

To thrive as a Customer Service Appointment Setter, you need strong communication skills, attention to detail, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with CRM software, scheduling tools, and phone systems is typically required. Standout candidates excel in active listening, patience, and adaptability when handling diverse customer interactions. These skills are crucial for building rapport, efficiently managing appointments, and ensuring a positive customer experience.

What are some common challenges faced by Customer Service Appointment Setters, and how can they be managed?

Customer Service Appointment Setters often encounter challenges such as handling high call volumes, dealing with difficult or unresponsive customers, and meeting strict scheduling targets. Successfully managing these challenges requires strong communication skills, patience, and effective time management. Many employers provide training and digital tools to help track appointments and follow up efficiently. Building rapport quickly and staying organized are key strategies for thriving in this fast-paced environment.
More about Customer Service Appointment Setter jobs
What cities are hiring for Customer Service Appointment Setter jobs? Cities with the most Customer Service Appointment Setter job openings:
What states have the most Customer Service Appointment Setter jobs? States with the most job openings for Customer Service Appointment Setter jobs include:
What job categories do people searching Customer Service Appointment Setter jobs look for? The top searched job categories for Customer Service Appointment Setter jobs are:
Customer Service Appointment Setter jobs near you
Infographic showing various Customer Service Appointment Setter job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 17% Part Time, and 33% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Service Rep Remote Appointment Setter Independent Contractor

Mister Sparky Greater Philadelphia (VBA Crest Holdings)

Philadelphia, PA • On-site

$10/hr

Other

Posted 10 days ago

Job description

Remote Appointment Setter (Independent Contractor)

Earn Based on Results – Work From Home

Mister Sparky Electric of PA is seeking a reliable, professional Appointment Setter to help convert inbound leads into booked electrical service appointments.

This is a remote independent contractor position. You will contact homeowners, respond to leads, schedule appointments, confirm appointments, and help ensure a great customer experience.

Compensation

Performance-Based Compensation:

$10 per qualified appointment booked

$10 when the appointment is completed

$5 when the customer leaves a Google review

$5 when a membership is sold

Monthly performance bonuses may be available.

Responsibilities

Call new inbound leads immediately

Respond to web forms and missed calls

Contact leads from Google, Angi, Thumbtack, referrals, and website inquiries

Confirm upcoming appointments

Reschedule canceled appointments

Follow up on unsold estimates

Request Google reviews after completed jobs

Maintain detailed notes in company systems

Requirements

Excellent spoken and written English

Professional phone presence

Reliable high-speed internet

Quiet home office

Ability to work during U.S. Eastern Time business hours

Experience in customer service, appointment setting, dispatching, sales support, or call centers preferred

What Success Looks Like

Fast response times

High booking rates

Low cancellation rates

Positive customer interactions

Consistent follow-up

Increased Google reviews

Qualified Appointment Requirements

To qualify for compensation, appointments must:

Client must be located within our service area

Include a valid phone number and address

Be scheduled in company software

Not be duplicate leads

Not be spam or solicitation calls

Remain scheduled through the appointment date

Application Requirements

Please provide:

Resume

60-second voice introduction

Internet speed screenshot

Description of previous appointment setting or customer service experience

Availability in U.S. Eastern Time

We are looking for someone who is organized, responsive, positive, and motivated by performance-based earnings.

This is a remote position.

Apply