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Customer Service Appointment Setter Jobs (NOW HIRING)

Panda roofing and Construction

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Customer Service & Appointment Setter

Gilbert, AZ · On-site

$18/hr (+ commission)

We are looking for an energetic, organized, and confident Customer Service & Appointment Setter to join our growing team. $18/hour plus small commission This is a phone-focused position. Your primary ...

New

Panda roofing and Construction

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Customer Service & Appointment Setter

Gilbert, AZ · On-site

$18/hr (+ commission)

We are looking for an energetic, organized, and confident Customer Service & Appointment Setter to join our growing team. $18/hour plus small commission This is a phone-focused position. Your primary ...

New

Bath Fitter

Appointment Setter

York, PA

Bath Fitter is looking for Customer Service Specialists to start immediately! We are a premier ... Keywords: Call center, customer service, appointment setter, inbound, outbound phone, support ...

Bath Fitter

Appointment Setter

York, PA · On-site

Bath Fitter is looking for Customer Service Specialists to start immediately! We are a premier ... Keywords: Call center, customer service, appointment setter, inbound, outbound phone, support ...

CL Support Services LLC

Appointment Setter

Houston, TX · On-site

$15/hr

CL Support Services is looking for an On-Site Appointment Setter to join our team ... You will be setting up service appointments and responding to online requests for customers looking ...

CL Support Services

Appointment Setter

Houston, TX · On-site

$15/hr

CL Support Services is looking for an On-Site Appointment Setter to join our team ... You will be setting up service appointments and responding to online requests for customers looking ...

Spot On Plumbing

Lead Appointment Setter

Broken Arrow, OK · On-site

$40K/yr

LEAD APPOINTMENT SETTER PAY AND PERKS Pay: When you join our office, you'll make $40,000+ per year ... We strive to provide our customers with the highest level of service by being committed to our ...

KINCO CSR HOME SOLUTIONS

$39K - $78K/yr

KinCo CSR is seeking a proactive and experienced Sales Representative - Appointment Setter to join our team. As an Appointment Setter, you will play a vital role in generating leads, qualifying ...

Spot On Plumbing

Lead Appointment Setter

Broken Arrow, OK · On-site

$40K/yr

LEAD APPOINTMENT SETTER PAY AND PERKS Pay: When you join our office, you'll make $40,000+ per year ... We strive to provide our customers with the highest level of service by being committed to our ...

Spot On Plumbing

Lead Appointment Setter

Broken Arrow, OK · On-site

$40K/yr

LEAD APPOINTMENT SETTER PAY AND PERKSPay: When you join our office, you'll make $40,000+ per year ... We strive to provide our customers with the highest level of service by being committed to our ...

Bath Planet

Appointment Setter

Vancouver, WA · On-site

$19 - $25/hr

Appointment Setter Full-Time Company: Miller Home Renovation Location: Vancouver, WA Compensation ... We pride ourselves on delivering exceptional craftsmanship and outstanding customer service while ...

Bath Planet

Appointment Setter

Portland, OR · On-site

$19 - $25/hr

Appointment Setter Full-Time Company: Miller Home Renovation Location: Vancouver, WACompensation ... We pride ourselves on delivering exceptional craftsmanship and outstanding customer service while ...

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Customer Service Appointment Setter information

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How much do customer service appointment setter jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service appointment setter in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a customer service appointment setter?

A Customer Service Appointment Setter is a professional who contacts potential or existing customers to schedule appointments for services or consultations. They often work in call centers or business offices and act as the first point of contact for clients. Their main responsibilities include answering inquiries, providing information about services, and ensuring customers are scheduled for appointments efficiently. Strong communication and organizational skills are essential for this role, as it involves managing calendars and maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service appointment setter?

To thrive as a Customer Service Appointment Setter, you need strong communication skills, attention to detail, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with CRM software, scheduling tools, and phone systems is typically required. Standout candidates excel in active listening, patience, and adaptability when handling diverse customer interactions. These skills are crucial for building rapport, efficiently managing appointments, and ensuring a positive customer experience.

What are some common challenges faced by customer service appointment setters, and how can they be managed?

Customer Service Appointment Setters often encounter challenges such as handling high call volumes, dealing with difficult or unresponsive customers, and meeting strict scheduling targets. Successfully managing these challenges requires strong communication skills, patience, and effective time management. Many employers provide training and digital tools to help track appointments and follow up efficiently. Building rapport quickly and staying organized are key strategies for thriving in this fast-paced environment.

What is the difference between Customer Service Appointment Setter vs Customer Service Representative?

AspectCustomer Service Appointment SetterCustomer Service Representative
Primary RoleScheduling appointments and managing calendars for clientsHandling customer inquiries, providing support, and resolving issues
Required SkillsCommunication, organization, basic computer skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Common CertificationsNone typically requiredCustomer service training or certifications often preferred

While both roles involve communication and customer interaction, the Customer Service Appointment Setter focuses on scheduling and calendar management, whereas the Customer Service Representative handles broader customer inquiries and support. Understanding these differences helps employers and job seekers find the right fit for their skills and career goals.

How much money do customer service appointment setters make?

Customer service appointment setters typically earn an hourly wage ranging from $12 to $20, with some earning commissions or bonuses based on performance. Their income can vary depending on experience, location, and the industry they work in, and they often use customer relationship management (CRM) tools to manage appointments.

How to get hired as a customer service appointment setter?

To get hired as a customer service appointment setter, candidates should have strong communication skills, experience with CRM or scheduling software, and a professional phone manner. A high school diploma or equivalent is typically required, and some employers prefer previous customer service or telemarketing experience. Preparing a tailored resume highlighting relevant skills can improve chances of securing an interview.

What cities are hiring for Customer Service Appointment Setter jobs?

Cities with the most Customer Service Appointment Setter job openings:

What states have the most Customer Service Appointment Setter jobs?

States with the most job openings for Customer Service Appointment Setter jobs include:

What are popular job titles related to Customer Service Appointment Setter jobs?

For Customer Service Appointment Setter jobs, the most frequently searched job titles are:

Customer Service Appointment Setter jobs near you
Infographic showing various Customer Service Appointment Setter job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Service & Appointment Setter

Gilbert, AZ • On-site

Panda roofing and Construction
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$18/hr (+ commission)

Full-time

Posted yesterday

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Job description

We are looking for an energetic, organized, and confident Customer Service & Appointment Setter to join our growing team.
$18/hour plus small commission
This is a phone-focused position. Your primary responsibility will be communicating with homeowners who are interested in our services, following up with leads, and scheduling qualified appointments for our sales team.
Responsibilities
Answer incoming calls from prospective and existing customers
Contact new leads quickly after they are received
Make outbound calls to homeowners who have requested information
Follow up consistently with leads who have not yet scheduled
Schedule and confirm appointments for our sales team
Maintain accurate notes and update customer information in our CRM
Follow up on missed calls, canceled appointments, and unsold opportunities
Provide friendly, professional customer service
Meet daily and weekly appointment-setting goals
What We’re Looking For
We want someone who is confident on the phone and isn’t afraid to make calls.
The ideal candidate is:
Friendly and professional
Comfortable making a high volume of outbound calls
Persistent without being pushy
Organized and dependable
Good at building rapport quickly
Able to handle objections and keep conversations moving
Motivated by goals and performance
Comfortable using computers, CRM software, texting, and email
Previous customer service, call center, appointment-setting, inside sales, or home-improvement experience is a plus, but we are willing to train the right person.
What Success Looks Like
Your goal is simple:
Turn incoming leads into scheduled appointments for our sales team.
We provide the leads. You provide the communication, follow-up, and persistence necessary to get homeowners on the schedule.
If you’re competitive, enjoy talking to people, and like the satisfaction of hitting measurable goals, we’d love to hear from you.