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Customer Service Appointment Setter Jobs (NOW HIRING)

Appointment Setter (Sales Development, Outbound Outreach, CRM) - Remote | U.S. Hours Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role We're hiring a confident and ...

Appointment Setter

Swarthmore, PA · Remote

$15 - $17/hr

???? Appointment Setter - Swarthmore, PA (In-Person) Strategic Connection | $15-$17/hour + up to $2/hour ... reviews - Customer service tier 1 support - Tracking leads and managing follow-up activity ...

Appointment Setter

Longview, WA · On-site

$19 - $25/hr

Appointment Setter Full-Time Company: Miller Home Renovation Location: Vancouver, WA Compensation ... We pride ourselves on delivering exceptional craftsmanship and outstanding customer service while ...

Appointment Setter

Longview, WA · On-site

$19 - $25/hr

Appointment Setter Full-Time Company: Miller Home Renovation Location: Vancouver, WACompensation ... We pride ourselves on delivering exceptional craftsmanship and outstanding customer service while ...

Appointment Setter

Portland, OR · On-site

$19 - $25/hr

Appointment Setter Full-Time Company: Miller Home Renovation Location: Vancouver, WACompensation ... We pride ourselves on delivering exceptional craftsmanship and outstanding customer service while ...

Appointment Setter

Eugene, OR · On-site

$19 - $25/hr

Appointment Setter Full-Time Company: Miller Home Renovation Location: Vancouver, WACompensation ... We pride ourselves on delivering exceptional craftsmanship and outstanding customer service while ...

Appointment Setter

Swarthmore, PA · Remote

$15 - $17/hr

???? Appointment Setter - Swarthmore, PA (In-Person) Strategic Connection | $15-$17/hour + up to $2/hour ... reviews - Customer service tier 1 support - Tracking leads and managing follow-up activity ...

Appointment Setter

Eugene, OR · On-site

$19 - $25/hr

Appointment Setter Full-Time Company: Miller Home Renovation Location: Vancouver, WA Compensation ... We pride ourselves on delivering exceptional craftsmanship and outstanding customer service while ...

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Customer Service Appointment Setter information

See salary details

$10

$18

$26

How much do customer service appointment setter jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for customer service appointment setter in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Appointment Setter vs Customer Service Representative?

AspectCustomer Service Appointment SetterCustomer Service Representative
Primary RoleScheduling appointments and managing calendars for clientsHandling customer inquiries, providing support, and resolving issues
Required SkillsCommunication, organization, basic computer skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Common CertificationsNone typically requiredCustomer service training or certifications often preferred

While both roles involve communication and customer interaction, the Customer Service Appointment Setter focuses on scheduling and calendar management, whereas the Customer Service Representative handles broader customer inquiries and support. Understanding these differences helps employers and job seekers find the right fit for their skills and career goals.

What is a Customer Service Appointment Setter?

A Customer Service Appointment Setter is a professional who contacts potential or existing customers to schedule appointments for services or consultations. They often work in call centers or business offices and act as the first point of contact for clients. Their main responsibilities include answering inquiries, providing information about services, and ensuring customers are scheduled for appointments efficiently. Strong communication and organizational skills are essential for this role, as it involves managing calendars and maintaining customer satisfaction.

How much does an appointment setter get paid?

An appointment setter's pay typically ranges from $10 to $20 per hour, with some earning commissions or bonuses based on performance. Salaries can vary depending on experience, industry, and whether the role is commission-based or salaried.

How can I make $2000 a week working from home?

A customer service appointment setter can potentially earn $2000 a week by working full-time, consistently meeting sales or appointment goals, and possibly earning commissions or bonuses. Success depends on experience, skill level, the company's pay structure, and the volume of calls or appointments scheduled, often requiring strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as a Customer Service Appointment Setter, and why are they important?

To thrive as a Customer Service Appointment Setter, you need strong communication skills, attention to detail, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with CRM software, scheduling tools, and phone systems is typically required. Standout candidates excel in active listening, patience, and adaptability when handling diverse customer interactions. These skills are crucial for building rapport, efficiently managing appointments, and ensuring a positive customer experience.

How much money does an appointment setter make?

An appointment setter's earnings typically range from $10 to $20 per hour, with some earning commissions or bonuses based on successful appointments. The total income can vary depending on experience, industry, and whether they work full-time or part-time, with some earning between $25,000 and $50,000 annually.

What are some common challenges faced by Customer Service Appointment Setters, and how can they be managed?

Customer Service Appointment Setters often encounter challenges such as handling high call volumes, dealing with difficult or unresponsive customers, and meeting strict scheduling targets. Successfully managing these challenges requires strong communication skills, patience, and effective time management. Many employers provide training and digital tools to help track appointments and follow up efficiently. Building rapport quickly and staying organized are key strategies for thriving in this fast-paced environment.

What does an appointment setter do for a job?

A customer service appointment setter is responsible for contacting clients or prospects to schedule appointments, often using phone, email, or scheduling software. They ensure appointments are confirmed and may handle follow-up communications to maintain customer relationships.
More about Customer Service Appointment Setter jobs
What cities are hiring for Customer Service Appointment Setter jobs? Cities with the most Customer Service Appointment Setter job openings:
What states have the most Customer Service Appointment Setter jobs? States with the most job openings for Customer Service Appointment Setter jobs include:
Service Appointment Setter | Hourly + Bonuses - Tuttle-Click Automotive

Service Appointment Setter | Hourly + Bonuses - Tuttle-Click Automotive

Gee Automotive Companies

Irvine, CA • On-site

$19 - $21/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 26 days ago


Gee Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

74th of 142 rated car dealerships


Job description

Looking for a role where your communication skills, organization, and customer focus can drive real career growth? This is an opportunity to be at the center of dealership activity, connecting with customers and helping drive service success. TuttleClick Automotive is seeking a motivated Service Appointment Setter to handle inbound and outbound customer communications in a fastpaced, teamdriven environment.

This role is ideal for individuals who have a fascination with cars and automobiles, good customer service, and a willingness to learn.

Why Work for TuttleClick Automotive?

TuttleClick Automotive Group has been a trusted name in Southern California for decades, known for stability, strong operations, and longterm employee growth.

  • A Strong Foundation for Career Growth: BDC roles are a gateway to advancement into service advising and management.

  • HighVolume Operation: Consistent lead flow and service demand create a steady opportunity.

  • Structured and Supportive Environment: Clear processes and training help you succeed and stay productive.

  • TeamDriven Culture: You’ll work closely with service teams in a collaborative, resultsfocused environment.

Service Appointment Setter Job Responsibilities

  • Handle inbound and outbound calls, internet leads, and customer inquiries

  • Schedule service appointments and coordinate customer visits

  • Follow up with service prospects to maintain engagement

  • Accurately log all customer interactions in CRM systems

  • Set and confirm appointments for service departments

  • Provide clear, professional communication to customers at all times

  • Support dealership goals by helping drive customer traffic

  • Maintain organization and follow established processes

Service Appointment Setter Compensation and Benefits

The Service Appointment Setter position is paid on a pay scale consisting of the following elements and ranges:

  • Base Hourly Compensation: $19.00 to $21.00 per hour

  • The position may also pay a production bonus based on individual or team performance

  • Bonus compensation may be $0.00 if baseline benchmarks are not met, with no fixed upper limit

Actual compensation will vary based on factors such as experience, performance, hours worked, and business needs. Bonus compensation is not guaranteed.

In addition to compensation, we offer:

  • Employersubsidized Medical and Dental insurance

  • Companypaid Life Insurance and Employee Assistance Program

  • Optional benefits include Short and LongTerm Disability, Accident, Critical Illness, and Supplemental Life Coverage

  • 401(k) plan with company match

  • Paid Time Off that begins accruing from Day 1

  • Employee pricing on vehicles, parts, and service

Service Appointment Setter Qualifications

  • Previous customer service, call center, or BDC experience preferred

  • Strong communication and phone skills

  • Organized and detailoriented

  • Comfortable working in a fastpaced, goaldriven environment

  • Basic computer and CRM proficiency

  • Professional demeanor and customerfocused mindset

Corporate Hiring Requirements: Must be at least 18 years of age, possess a valid driver’s license, maintain an acceptable driving record, and be able to pass a background check and drug screening.

If you’re ready to build a career in automotive and become a key part of a highperforming dealership, TuttleClick Automotive is ready for you.

Apply today and take the next step in your career.