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Customer Service Appointment Setter Jobs (NOW HIRING)

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Appointment Setter

Los Angeles, CA · Remote

$3.0K/mo

Log activity and outcomes in our CRM Pay: Base salary plus commission per booked appointment that ... Contracting/home services or sales experience is a plus, not required * You're based in the U.S ...

ACTS360

Appointment Setter

Tampa, FL · On-site +1

$18 - $22/hr

An appointment setter will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making 13-20 calls per hour working with ...

ACTS360

Appointment Setter

Tampa, FL · Remote

$18 - $22/hr

An appointment setter will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making 13-20 calls per hour working with ...

Row Partners

Appointment Setter - Sales

Draper, UT · Remote

$40K - $80K/yr

Job Title: Appointment Setter Location: Remote Company: Row Partners About Us: We believe in ... Our solutions make the sale of our services a "make sense" argument for potential customers.

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Customer Service Appointment Setter information

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$10

$18

$26

How much do customer service appointment setter jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for customer service appointment setter in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Appointment Setter vs Customer Service Representative?

AspectCustomer Service Appointment SetterCustomer Service Representative
Primary RoleScheduling appointments and managing calendars for clientsHandling customer inquiries, providing support, and resolving issues
Required SkillsCommunication, organization, basic computer skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Common CertificationsNone typically requiredCustomer service training or certifications often preferred

While both roles involve communication and customer interaction, the Customer Service Appointment Setter focuses on scheduling and calendar management, whereas the Customer Service Representative handles broader customer inquiries and support. Understanding these differences helps employers and job seekers find the right fit for their skills and career goals.

What is a Customer Service Appointment Setter?

A Customer Service Appointment Setter is a professional who contacts potential or existing customers to schedule appointments for services or consultations. They often work in call centers or business offices and act as the first point of contact for clients. Their main responsibilities include answering inquiries, providing information about services, and ensuring customers are scheduled for appointments efficiently. Strong communication and organizational skills are essential for this role, as it involves managing calendars and maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Appointment Setter, and why are they important?

To thrive as a Customer Service Appointment Setter, you need strong communication skills, attention to detail, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with CRM software, scheduling tools, and phone systems is typically required. Standout candidates excel in active listening, patience, and adaptability when handling diverse customer interactions. These skills are crucial for building rapport, efficiently managing appointments, and ensuring a positive customer experience.

What are some common challenges faced by Customer Service Appointment Setters, and how can they be managed?

Customer Service Appointment Setters often encounter challenges such as handling high call volumes, dealing with difficult or unresponsive customers, and meeting strict scheduling targets. Successfully managing these challenges requires strong communication skills, patience, and effective time management. Many employers provide training and digital tools to help track appointments and follow up efficiently. Building rapport quickly and staying organized are key strategies for thriving in this fast-paced environment.
More about Customer Service Appointment Setter jobs
What cities are hiring for Customer Service Appointment Setter jobs? Cities with the most Customer Service Appointment Setter job openings:
What states have the most Customer Service Appointment Setter jobs? States with the most job openings for Customer Service Appointment Setter jobs include:
What job categories do people searching Customer Service Appointment Setter jobs look for? The top searched job categories for Customer Service Appointment Setter jobs are:
Customer Service Appointment Setter jobs near you
Infographic showing various Customer Service Appointment Setter job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Customer Liaison/Appointment Setters

Customer Liaison/Appointment Setters

ProSolar Companies

Fort Lauderdale, FL • On-site

$700 - $1.5K/wk

Full-time

Medical, Dental, Vision, PTO

Posted 15 days ago

Job description


Customer Liaison/Appointment Setters
We are actively looking to fill an Appointment Setter position with someone who is wanting to master the first part of the sales process, while having opportunities to advance within our company quickly, and in this 2nd fastest growing industry in the United States.
Highly driven individuals who have a constant desire for personal and income growth are incredible fits for this position.
MUST HAVE:
  • Go-Getter Mentality
  • Excellent Attendance
  • Positive Attitude
  • Self-Motivated

Appointment Setter Responsibilities:
  • Generate leads and schedule appointments for product presentations and pitches.
  • Arrange and coordinate meetings between prospective clients and sales reps.
  • Attend sales team meetings and training sessions as directed by management.
  • Scan the social media platforms for new leads. Facebook, Instagram, Emails
  • Accurately document all communication in CRM
  • Follow up with leads converting them to Appointments
  • Other tasks as assigned
  • Track and record homeowner information
    Incentives
  • Competitive comp plan including incentives and bonuses.
  • Professional work environment and positive company culture.
  • Career growth, leadership, and advancement opportunities.
  • Free training, extensive support, and mentorship programs.

Pay:
$700.00 - $1,500.00 per week
Schedule:
  • Monday to Sunday AM/PM shifts Available

Job Type: Full-time
Bilingual Preferred
Requirements
Appointment Setter Requirements:
  • Experience as an Appointment Setter, Sales Representative, or similar is an advantage.
  • Superior customer service, management, and multitasking skills.
  • Computer savvy and capable of learning other computer applications.
  • Exceptional verbal and written communication skills.
  • Attention to Detail
  • Problem Solving Skill Set

Benefits
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Paid Federal Holidays

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