Director of Clinical Services

BoldAge PACE

North Charleston, SC

Full-Time

Job Description

Director of Clinical Services

We are so excited to announce that BoldAge PACE has a new location opening in 2024! We will open a new facility in Charleston, SC. The location will be known as Seamark PACE.

Position Summary:

Coordinates and supervises clinical care for participants 24/7 in the center and in participants’ homes. Ensures high-quality participant-centered care in accordance with PACE policies, regulation, and best-practices.

Serves as a member of the PACE program leadership team contributing to policy development, census growth, staff development, and exceptional participant outcomes and satisfaction.

Clinical Services Manager or a written designee RN shall be in the PACE facility during the hours of operation.

Basic Qualifications: Registered Nurse with leadership skills and experience in healthcare delivery and management. Strong desire to work with the elderly in an innovative, highly interactive, interdisciplinary environment.

Education:

Bachelor of Science in Nursing Degree required. Master’s degree in management or a healthcare related field preferred. Professional Certification preferred.

Experience:

• Minimum 3-years’ experience working with the frail and elderly in acute, long term care or community based setting.

• 3 years progressive management experience required.

• Experience in home care or long-term care preferred.

• Experience providing nursing care in a managed care environment preferred.

• Experience with paperless documentation preferred.

Licensure/Certification:

State RN License

BLS Certification

Valid driver’s license and proof of insurance

Skills:

• Ability to maintain a “people first” approach to all decision making, strategic planning and program practices.

• Knowledge of current concepts and state-of-the-art practices of health services for the elderly, particularly in home and community-based services, and the interdisciplinary team model.

• Knowledge of managed care environment including best practices for chronic disease management, utilization trends, and implications for the PACE program.

• Effective communication skills with staff, participants, and contracted vendors

• Ability and commitment to promote services that exceed expectations and be assertive in creating a culture of “doing the right thing” in all situations.

• Demonstrated commitment to quality care and services to a frail client population with a focus on continuous improvement and a “do it better” approach.

• Unwavering commitment to “doing the right thing” evidenced in all decision making and program administration.

• Ability to promote excellent staff and interdisciplinary team relationships and functioning.

• Focus on collaboration, shared decision-making, and servant leadership.

• Competent in conflict resolution and coaching supervision.

• Understanding of and commitment to self-determination, advocacy, and person-centeredness in the provision of program services.

• Ability to be creative and innovative in developing systems and making decisions.

• Tolerance for risk and open-ended situations (Be Bold). Ability to prioritize to align services with goals of care and quality outcomes.

• Ability to understand and direct staff in addressing highly complex participant situations.

• Flexibility and adaptability to changing situations and on-going challenges

• Thorough understanding of established standards of care of the frail elderly and ability to apply best practices to program operations.

• Understanding of the principles of diversity and inclusion and ability to ensure their incorporation into the culture, policies, and practices of the organization.

• Knowledge of financial management systems and budgeting processes.

• Familiarity with management information systems and electronic health records

• Ability to effectively organize, plan and delegate responsibilities.

• Demonstrated skills in leadership and decision-making.

• Demonstrated effective oral and written communication skills.

• Competence in quality improvement, data tracking and project management

BoldAge PACE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Monday - Friday
8:00am - 5:00pm
40 hours