Parts Manager

We are looking for a qualified candidate that could become our Parts manager or Assistant Parts Manager.

Position Summary: The Parts manager or the assistant parts manager is responsible for operating a profitable and efficient parts department. Will accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, building a loyal customer base, and ensuring customer satisfaction at the highest level possible. Must present a professional appearance.

Importance for High Job Performance - Must Have/Essential

• Successfully identify and fulfill customer needs (external customers and internal customers - e.g., service department)
  • Help the customer identify the best part or accessory for their needs
  • Fulfill the necessary part from the best available source in a timely and accurate manner
  • Follow up with customers in a timely manner
• Maintain a current knowledge base of parts and accessories to stay current on legal, safety and recall information to protect all parties
• Maintain all established parts processes
• Ensure the accuracy of inventory by making sure all parts are being processed correctly
• Strengthen employee performance through timely training and development

Job Duties

• Correctly identify and order parts for service and customers
• Communicate with service to verify your department is meeting their parts needs
• Insure stock product is available
• Maintain store display area
• Insure proper cycle counts are taking place
• Work with the service manager to ensure timely availability of parts needed
• Handle customer complaints immediately
• Follow all policies and procedures
• Analyze sales, gross profit, expenses and inventory on a monthly basis to maintain profit goals.
• Any other duties as assigned

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)