Benefits:- Paid week off for Christmas
- 401(k) matching
- Health insurance
Parts/Service CoordinatorWe are seeking a reliable and detail-oriented Parts / Service Coordinator to support
our service and sales operations. This role is central to keeping our service department
running efficiently by handling customer inquiries, coordinating parts and service work,
and ensuring accurate data entry within our systems.
We are a distribution and repair center specializing in industrial cleaning equipment
(Hotsy), automated wash systems, water recycling systems, and chemicals.
ScheduleMonday through Friday
7:00 AM 3:00 PM
Key ResponsibilitiesParts & Service Coordinationo Create and manage parts sales orders and service tickets in Odoo
o Accurately capture customer information, equipment details, and service
needs
o Coordinate with technicians and the service manager to ensure efficient
workflow
Customer Support & Troubleshootingo Assist customers over the phone with basic troubleshooting and service
inquiries
o Help resolve service billing questions and customer concerns
Inventory & Purchasing Supporto Track inventory levels and assist in maintaining accurate stock records
o Submit and follow up on inventory purchase orders
Sales Operations Supporto Assist the sales team in preparing equipment for pickup or delivery
o Support order assembly and coordination with the service team
o Participate in account management and customer follow-ups
Scheduling & Logisticso Schedule service calls, deliveries, and pickups
o Coordinate timing between customers, technicians, and internal staff
Administrative & System Accuracyo Enter and maintain accurate records in Odoo (CRM, Sales, Service,
Inventory)
o Collect payments for parts and service transactions
RequirementsValid drivers license
Strong organizational and multitasking skills
Excellent communication and customer service abilities
Ability to work in a fast-paced environment and adapt quickly
Comfortable working in an industrial/service setting
Willingness to wear company-branded clothing and work in conditions where
you may get dirty
Preferred ExperienceExperience with Odoo ERP (or similar systems)
Background in parts sales, service coordination, or mechanical equipment
Familiarity with industrial equipment or repair environments
Compensation Benefits
$20 $25 per hour (based on experience)
Overtime opportunities available
Medical insurance
401(k) with company matching
40 hours of paid sick leave
Paid week off for Christmas
What Success Looks Like in This RoleService manager is freed up to focus on technicians and operations
Faster turnaround on service jobs and parts orders
Improved customer communication and satisfaction
Accurate inventory and clean data inside Odoo
Increased parts and service efficiency through better coordination