As a parts department manager, your responsibilities are providing excellent service to customers, leadership to department staff, and coordination for parts sales to maximize net profit for the company. Additional duties are to maintain inventory, to manage the order, receipt, and distribution process of parts for your store, and to ensure maintenance and presentation of merchandise and store are exceptional. You are responsible for taking customer orders and handling any complaints. You also hire and train new employees, as well as make the employee schedule. You are responsible for profits and losses in your departments.