Software Sales - Rick/Compliance

80-90k Base Salary with Total Compensation 120-140k Range

Responsibilities and Duties

• Assist in building out the strategy for growth in Compliance client relationships.
• Provide leads, introductions and warm hand-offs to sales for potential new clients.
• Develop prospects for potential cross-sell opportunities.
• Assist with providing leadership and guidance to Compliance team members in absence of the Chief Compliance and Client Experience Officer.
• Provide compliance-related consulting services including comprehensive analyses of related data.
• Provide specialized client training and/or on-site client training when needed.
• Serve as a resource by providing compliance related research and subject matter expertise. Provide technical reviews and testing to ensure compliance process has been effectively implemented.
• Ensure clients are in compliance with federal regulations, guidance, business standards, and exam guidelines.
• Analyze results from Fair Lending audits, comparative file ("matched pair") analyses, mystery shopping, regression analyses and ad hoc Fair Lending self-audits.
• Assess clients’ fair lending compliance programs including training, complaint management, oversight, and monitoring programs.

• Prepare and assist clients presenting regulatory reports/assessments to the client including their Board and/or executive and senior management that summarize results with recommended courses of action and improvements to reporting and managing changes.
• Ensure clients are prepared for timely and accurate CRA and HDMA submissions for regulatory agency.
• Examine and analyze applicant ethnic, racial and socio-economic characteristics for those Bank loan products which are CRA/HMDA reportable. Examine performance with regard to disparities, redlining and distribution using existing HMDA and/or CRA Data.
• Review new, pending and proposed lending regulations. Analyze impact on client institutions and the services/products offered. Suggest procedural and/or program changes, as appropriate.
• Assist in development and delivery of training materials and “white papers” for clients for existing regulations and upcoming regulatory changes and/or trends within the financial services industry. Training materials will additionally be utilized for internal education for company Compliance and Support staff.
• Identify gaps in current processes and documentational support. Assist the Chief Compliance and Client Experience Officer with the development and/or updates to documentational support for processes and procedures.
• Assist with development of technical resources to facilitate monitoring and testing of compliance efforts.
• Create, maintain, and “own” strong client relationships. Strong relationships include demonstrating reliability and responsiveness to client needs and are measured based on client feedback, renewal rates and growth of relationships.
• Manage client expectations and the project timeline to insure satisfactory on-time delivery of projects.
• Forecast the client’s needs and translate that into plans including timing and coordination of work across the team, along with insights into the revenue opportunity.
• Analyze and help prioritize client needs through a full understanding of our products and services.
• Responsible for partnering with the Chief Compliance and Client Experience Officer for leading the team toward the attainment of individual and team goals.
• Assist the Chief Compliance and Client Experience Officer with identifying changes in service offerings as well as development and training of such service offerings.
• Prepare and deliver formal presentations of findings and results to clients; including senior management.
• Demonstrate reliability and responsiveness to client or engagement requests.
• Identify client needs for additional training and other products and services to deepen client relationships and enhance the client experience.
• Achieve established renewal rates with clients.
• Foster a positive work environment allowing for innovative progress and agility with change.
• Perform all other duties as requested.

Qualifications and Skills

• 10 or more years compliance and regulatory experience for a large financial institution(s) or professional services.
• Strong previous client management experience with the ability to understand a client’s needs and develop strategies and solutions for meeting those needs
• Comprehensive knowledge of Fair Lending, CRA and HMDA.
• Sound knowledge of regulatory “alphabet soup” for financial institutions.
• Management and leadership roles including leading regulatory exams
• Demonstrates leadership and organizational skills.
• Ability to concurrently manage multiple projects with varying due dates and requirements.
• Superior verbal and written communication skills, including excellent presentation skills.
• Work independently with minimum supervision or with team members.
• Engage all levels of an organization up to and including senior level executives.
• Extensive travel is required.
• Strong understanding of bank operations, with senior level experience preferred.
• Strong customer service skills
• Ability to motivate in a team-oriented, collaborative environment
• Exceptionally self-motivated and directed
• Strong follow-up skills.
• Proficient in Office 365.
• 4-year college degree.