Regional Director

Regional Director

VIVE Collision

Allentown, PA • On-site

$135K - $160K/yr

Full-time

Posted yesterday


VIVE Collision rating

7.9

Company rating: 7.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

81st of 324 rated vehicle maintenance


Job description


Position: Regional Director

Department: Operations

Reports to: VP of Operations

Location: PA Market

Travel: Expected to be in the shops 80% of the time

About the Role: This position is responsible for leading the region assigned. The Regional Director will establish and maintain VIVE goals, culture, performance standards, growth, and unparalleled customer service. Through the 3 P’s of People, Process, and Passion, the Regional Director will provide clear expectations, necessary tools, training, and information to the General Managers. The Regional Director will be required to ensure quality repairs, safety, and profitability within the assigned shops using the VIVE playbook.

Key Responsibilities:
  • Developing and implementing strategic plans to achieve regional goals
  • Coaching and supporting location managers to enhance their leadership skills
  • Monitoring financial performance and implementing measures to improve profitability
  • Fostering a positive team culture and promoting professional development among team
  • Thorough understanding of repair processes and procedures
  • Identify potential acquisition and brownfield opportunities in support of the company's growth
  • Work closely with the Talent Team to recruit and source qualified candidates for potential employment
Qualifications:
  • 5 plus years of technical experience in collision repair or collision estimating
  • Previous multi-shop leadership experience or extensive facility management experience is required
  • Must have a valid driver’s license and be eligible for coverage under company insurance policy

Key Competencies:

  • Ethics and integrity: Demonstrated integrity, ethical standards, and a commitment to openness and honesty
  • Relationship Building: Ability to develop strong relationships with other members of their team and other VIVE Team Members at all levels of the organization, as well as external partners and stakeholders
  • Leadership: Ability to inspire and manage teams across multiple locations
  • Strategic Planning: Developing and implementing regional goals and strategies
  • Operational Excellence: Ensuring efficient and effective operations to meet performance standards
  • Financial Acumen: Understanding and managing budgets, financial reports, and profitability.
  • Customer Focus: Maintaining high standards of customer service and satisfaction.
  • Compliance Knowledge: Ensuring adherence to industry regulations and company policies.
  • Communication: Effective verbal and written communication skills
  • Problem-Solving: Ability to address and resolve operational issues swiftly



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Frequently asked questions

Q: What skills or qualities help someone succeed as a Regional Director?

A: To succeed as a Regional Director, key technical skills include strategic planning, financial management, and market analysis, as well as expertise in areas such as sales, marketing, or operations specific to the industry. Soft skills like effective communication, leadership, and problem-solving are also crucial, as they enable Regional Directors to motivate teams, build strong relationships with stakeholders, and navigate complex business challenges. By combining these technical and soft skills, Regional Directors can drive business growth, achieve strategic objectives, and advance their careers through increased responsibility and leadership opportunities.

Q: What is the career path for a Regional Director?

A: A Regional Director typically follows a career progression that starts with entry-level roles such as Sales Representative or Business Development Manager, advancing to mid-level positions like District Manager or Area Manager, and eventually leading to senior roles like Regional Director or Vice President of Sales. Key opportunities for skill development and professional growth in this role include strategic planning, leadership, and communication, as well as the ability to analyze market trends and drive business growth. Long-term career prospects for a Regional Director may include executive leadership positions, such as Chief Operating Officer or President, or transitioning into a different industry or functional area, such as consulting or entrepreneurship.



VIVE Collision job posting for a Regional Director in Allentown, PA with a salary of $135,000 to $160,000 Annually with a map of Allentown location.