Front Desk Receptionist

Unicare Home Care

Brooklyn, NY

$15.75 - $20/hr

Full-time

Posted 17 days ago


Job description

Unicare Home Care is a Home Care Agency located in Brooklyn.

We offer a nurturing work environment, a salary you deserve and plenty of room for growth!

The Front Desk Receptionist is responsible for all incoming calls and individuals. Responsibilities included below and other routine procedures. We are looking for individuals who have experienced with HHA Exchange (preferably) are a team player and eager to learn. You will be front lines of our customer service team and will be required to use your problem-solving skills to resolve customer complaints and inquiries.

  • Screening phone calls

  • Appointment Scheduling

  • Scanning

  • Data Entry

  • Filing

  • Administrative Duties

Pay

$22.00-$25.00

Requirements

  • Must have 1 year receptionist/ customer service experience

  • Excellent computer skills

  • Highly organized with strong attention to detail

  • Bilingual (Spanish) preferred

  • Responsible/ Punctual

Benefits

  • Paid Time Off

Schedule

  • 8-hour shift Monday-Friday (9am-5pm)

Work Location: One location



Frequently asked questions

Q: What skills or qualities help someone succeed as a Front Desk Receptionist?

A: To succeed as a Front Desk Receptionist, key technical skills include proficiency in phone systems, computer software (e.g., Microsoft Office, CRM systems), and basic accounting or financial management tools. Essential soft skills include excellent communication and interpersonal skills, strong organizational and time management abilities, and a friendly, approachable demeanor to provide exceptional customer service. These technical and soft skills enable Front Desk Receptionists to efficiently manage daily operations, build strong relationships with clients and colleagues, and contribute to a positive work environment, ultimately supporting career growth and effectiveness in the role.

Q: What is the career path for a Front Desk Receptionist?

A: A Front Desk Receptionist's typical career progression involves starting as an entry-level Receptionist, then advancing to roles such as Senior Receptionist or Front Desk Coordinator, where they oversee daily operations and manage administrative tasks. Mid-level roles like Administrative Assistant or Office Manager often follow, where they develop leadership skills and take on more strategic responsibilities. Ultimately, senior roles like Operations Manager or Executive Assistant may be pursued, offering opportunities for long-term career growth and professional development in management, human resources, or executive support.



Unicare Home Care job posting for a Front Desk Receptionist in Brooklyn, NY with a salary of $16 to $20 Hourly with a map of Brooklyn location.