Insurance Account Representative - State Farm Agent Team Member

Insurance Account Representative - State Farm Agent Team Member

State Farm

Mattoon, IL • On-site

$40K - $55K/yr

Full-time

Retirement, PTO

Posted 22 days ago


State Farm rating

7.5

Company rating: 7.5 out of 10

Based on 1,355 frontline employees who took The Breakroom Quiz

183rd of 258 rated insurance


Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As Insurance Account Representative for Sherri Branson's State Farm Insurance Agency, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Provide information about insurance products and services.
  • Assist clients with policy applications and renewals.
  • Handle client inquiries and provide timely responses.
  • Maintain accurate records of client interactions.

QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.

Compensation: $40,000.00 - $55,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Mattoon, IL and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Frequently asked questions

Q: What skills or qualities help someone succeed as a Insurance Account Representative?

A: To succeed as an Insurance Account Representative, key technical skills include proficiency in insurance policies, products, and regulations, as well as strong analytical and problem-solving abilities to assess client needs and recommend suitable coverage. Soft skills such as excellent communication, interpersonal, and customer service skills are also crucial, enabling representatives to build trust, understand client concerns, and provide personalized support. By combining these technical and soft skills, Insurance Account Representatives can effectively manage client relationships, drive sales growth, and contribute to the overall success of their organization.

Q: What is the career path for a Insurance Account Representative?

A: A typical career path for an Insurance Account Representative involves progression from entry-level roles such as Insurance Sales Agent or Customer Service Representative, to mid-level positions like Account Manager or Underwriting Assistant, and eventually to senior roles like Account Executive or Risk Management Specialist. Key opportunities for skill development and professional growth in this role include learning about insurance products, developing strong communication and negotiation skills, and staying up-to-date with industry regulations and market trends. Long-term career prospects for Insurance Account Representatives may include transitioning into leadership roles, specializing in a particular type of insurance, or pursuing related careers in finance, risk management, or business development.



State Farm job posting for a Insurance Account Representative - State Farm Agent Team Member in Mattoon, IL with a salary of $40,000 to $55,000 Annually and benefits including PTO and Retirement with a map of Mattoon location.