About Managed | Staffing
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Industry
Recruiting and staffing services
Company size
501 - 1,000 Employees
Headquarters location
Addison, TX, US
Year founded
2007
$22 - $23/hr
Contractor
Posted 15 days ago
Job description
Patient Registrar – Day Shift
Location: PIH Health Good Samaritan Hospital – Los Angeles, CA
Schedule: Monday–Friday, 7:30 AM – 4:00 PM
Seeking a Patient Registration Representative I to join our admitting team. This role ensures patients have smooth access to care by handling registration, insurance verification, and financial responsibility discussions in a professional and compassionate manner.
ResponsibilitiesRegister and pre-register patients for outpatient and inpatient services
Verify insurance coverage, collect copays/coinsurance, and process payments
Maintain accurate patient information in hospital systems
Ensure compliance with HIPAA and hospital policies
Provide excellent customer service to patients, families, physicians, and staff
Support patient financial eligibility screenings when needed
1+ year of experience in a medical office, hospital, or billing environment
High school diploma (or equivalent) required; continuing education preferred
Knowledge of insurance processes and medical terminology strongly preferred
Strong computer and typing skills (45+ WPM)
Excellent communication and customer service skills
Bilingual (Spanish or Mandarin) a plus
Must be able to work in a fast-paced environment with strong attention to detail
Be part of a patient-focused team in a respected hospital
Gain valuable experience in healthcare administration
Opportunity for growth into advanced registration or financial counseling roles
managedstaffing.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Patient Registration Representative?
A: To succeed as a Patient Registration Representative, key technical skills include proficiency in electronic medical records (EMRs), familiarity with medical terminology, and knowledge of insurance billing and coding systems. Soft skills such as excellent communication, active listening, and problem-solving abilities are also crucial, as they enable representatives to effectively interact with patients, families, and healthcare staff. By combining these technical and interpersonal skills, Patient Registration Representatives can efficiently manage patient data, resolve issues, and provide exceptional customer service, ultimately supporting the smooth operation of healthcare facilities and contributing to their career growth and effectiveness in the role.
Q: What is the career path for a Patient Registration Representative?
A: A Patient Registration Representative typically starts as an entry-level role, progressing to roles such as Patient Access Coordinator or Registration Supervisor, where they oversee registration processes and staff. Mid-level roles, like Patient Access Manager, involve managing teams and implementing policies to improve patient flow and registration efficiency. Senior roles, such as Director of Patient Access or Revenue Cycle Manager, focus on strategic planning, process improvement, and leadership, providing opportunities for skill development in areas like operations management, data analysis, and leadership.
