Job description
Front Desk Receptionist
Our client located in Atlanta, GA is in need of a Front Desk Receptionist. This is a 2-3 month contract need, onsite averaging 32 hours per week with occasional help on Fridays.
Company Profile
Family Services Organization
Front Desk Receptionist Role:
The Front Desk Receptionist serves as the first point of contact families entering the facility.
Will manage the secured front desk area, assist with client check in, support families during appointments, maintain a calm and welcoming environment, and provide light clerical support as needed.
Monitor secured front entrance and verify appointments prior to allowing entry into the building
Welcome and check in clients and visitors upon arrival
Provide intake paperwork and assist families with the check in process
Notify therapists, forensic interviewers, and advocates when clients arrive
Maintain a calm, safe, and welcoming waiting room environment for children and families
Offer support items such as toys, television, bottled water, or quiet activities for children while waiting
Occasionally assist with supervising children in the waiting area when parents or guardians are temporarily meeting with staff
Answer and transfer incoming phone calls appropriately
Perform light clerical duties including scanning, filing, copying, organizing paperwork, and administrative support tasks
Maintain front desk and waiting room organization throughout the day
Assist with basic office closing and tidying procedures as needed
Utilize Microsoft Outlook and internal systems for scheduling awareness and communication
Additional proprietary systems and databases will be trained onsite
Front Desk Receptionist Background Profile:
Prior receptionist, front desk, administrative assistant, customer service, or client coordination experience preferred
Experience supporting healthcare, counseling, nonprofit, social services, education, pediatric, or family focused environments highly preferred
Strong interpersonal and communication skills
Comfortable interacting with children and families in sensitive or emotionally difficult situations
Ability to maintain professionalism, confidentiality, and neutrality at all times
Dependable and organized with strong attention to detail
Comfortable working independently at the front desk after training
Basic computer proficiency including Microsoft Outlook and Windows systems
Ability to multitask and adapt to changing appointment schedules and office activity levels
Comfortable performing light clerical and administrative support duties during downtime
Ability to remain calm, compassionate, and emotionally mature in a trauma informed environment
Additional DHS/GBI background screening and fingerprinting process required due to the nature of the organization's work
Candidates must be comfortable working with children ages approximately 5-17 and their families
Job Requirements
Prior receptionist, front desk, administrative assistant, customer service, or client coordination experience preferredExperience supporting healthcare, counseling, nonprofit, social services, education, pediatric, or family focused environments highly preferredStrong interpersonal and communication skills
Additional Information
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Meet Your Recruiter
Cassidy Jacobs
Cassidy Jacobs holds a Bachelors degree focused in International Development from University of North Texas. She is a strategic and results-driven Business Development professional with expertise in the Talent Acquisition industry.
Cassidy is focused on building lasting relationships with clients by supporting them in their need to find top talent in a tight market.
Her five plus years as a Member of DallasHR, two of which were served on the Board of Directors, has provided Cassidy with the education and knowledge to have a better understanding of what clients face daily and the challenges of corporate HR Teams today.
Connect with her today to start your search to hire top professionals for your company
- 469-458-6507
- cassidy.jacobs@frtline.com
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All interviews are set by appointment only and we do not allow walk-ins at any location. We are an Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Front Desk Receptionist?
A: To succeed as a Front Desk Receptionist, key technical skills include proficiency in phone systems, computer software (e.g., Microsoft Office, CRM systems), and basic accounting or financial management tools. Essential soft skills include excellent communication and interpersonal skills, strong organizational and time management abilities, and a friendly, approachable demeanor to provide exceptional customer service. These technical and soft skills enable Front Desk Receptionists to efficiently manage daily operations, build strong relationships with clients and colleagues, and contribute to a positive work environment, ultimately supporting career growth and effectiveness in the role.
Q: What is the career path for a Front Desk Receptionist?
A: A Front Desk Receptionist's typical career progression involves starting as an entry-level Receptionist, then advancing to roles such as Senior Receptionist or Front Desk Coordinator, where they oversee daily operations and manage administrative tasks. Mid-level roles like Administrative Assistant or Office Manager often follow, where they develop leadership skills and take on more strategic responsibilities. Ultimately, senior roles like Operations Manager or Executive Assistant may be pursued, offering opportunities for long-term career growth and professional development in management, human resources, or executive support.
