About Forklifts Group
Sourced by ZipRecruiter
Industry
Machinery manufacturing
Company size
11 - 50 Employees
Headquarters location
Toledo, OH, US
Year founded
1993
Job description
Sales Director
Location: South Central Ohio
The Sales Director provides ongoing leadership and sales support to the Sales Representatives and Business Development Sales Associates as assigned across the company. This employee assists in identifying prospects in their assigned territories and evaluates the resources needed to develop business relationships. The Sales Director also oversees sales strategies, proposals, and forecasts, selling approved products and services.
ESSENTIAL FUNCTIONS
- Serve as an ambassador for our brand, culture, company, and business relationships.
- Provides ongoing sales support to all branch sales representatives and business development team members, including coaching and developing them on sales tactics, and strategies, and assisting them with closes as needed.
- Meets monthly with Sales Representatives to review and set sales goals and provide market updates.
- Communicates effectively to the sales staff as well as internal and external customers, developing new relationships while fostering established relationships.
- Meets sales targets by understanding products, market competition, and how to overcome challenges.
- Maintains regular communication with the Product Support Department to resolve and troubleshoot customer issues as quickly as possible.
- Attends trade shows and/or conferences as the company representative, networking with industry leaders and establishing business relationships.
- Distributes equipment leads, ensuring customer inquiries are answered as soon as possible.
- Keeps an accurate and comprehensive customer database, including contact names, businesses, and clients’ sales history.
- Reviews Sales Representatives’ commission statements each month to ensure accurate reporting.
- Advises and assists the Marketing Department as needed with any advertising/marketing needs, helping to set strategy on company websites/social media.
- Keeps informed of new products, services, and other information of interest to customers.
- Assists Sales Representatives to troubleshoot customer issues and collections on past-due accounts.
- Regularly reviews market share with Sales Representatives, setting goals and ensuring completion.
- Approves sale price discounts (within permitted parameters) for Sales Representatives.
- Collaborates with other internal department staff members as needed, working closely with all company divisions to develop cross-selling strategies and ensure a great customer experience.
- Meets customer expectations for continued support and follow-up after sales are final to include delivery of truck, signing of the delivery report, truck orientation, service schedules, etc.
- Continuously works towards acquiring new business by generating leads, following up on them, and networking through current customers.
- Performs other duties of a similar nature as required.
POSITION QUALIFICATIONS
EDUCATION
- Bachelor’s degree in Business or related field preferred.
EXPERIENCE
- At least 10 years of experience in a sales role.
- At least 5 years of customer service experience.
- Proven ability to lead people and develop teams.
- Valid Driver’s License and driving record acceptable to the insurance company.
ADDITIONAL REQUIREMENTS
- Ability to work independently and in a team.
- Ability to achieve quarterly and yearly quotas.
- Exceptional written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
- Ability to develop relationships with sales staff.
- Smart dress and a professional appearance.
- Available for some travel outside of the territory (trade shows, training).
- Proficiency in Microsoft Office Suite.
Forklifts Group an equal opportunity employer, all applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.
forkliftsgroup.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Sales Director?
A: To succeed as a Sales Director, key technical skills include proficiency in sales analytics tools, data-driven decision-making, and a deep understanding of market trends and customer needs. Essential soft skills include strong leadership and communication abilities, emotional intelligence, and the capacity to build and maintain high-performing teams. By combining these technical and soft skills, a Sales Director can drive revenue growth, foster a culture of excellence, and position themselves for career advancement opportunities.
Q: What is the career path for a Sales Director?
A: A Sales Director typically follows a career progression that starts with entry-level roles such as Sales Representative or Account Manager, advancing to mid-level positions like Sales Team Lead or Regional Sales Manager, and eventually reaching senior roles like Sales Director or Vice President of Sales. Key opportunities for skill development and professional growth in this role include honing leadership, strategic planning, and communication skills, as well as staying up-to-date with industry trends and best practices in sales and marketing. Long-term career prospects for a Sales Director may include transitioning into executive leadership roles, such as Chief Revenue Officer or Chief Operating Officer, or pursuing entrepreneurial ventures like starting their own sales consulting firm.
