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First Citizens Bank rating
7.6
Based on 102 frontline employees who took The Breakroom Quiz
80th of 141 rated banks
Job description
This is a remote role that may only be hired in the following location(s): AZ, NC and TX.
The Sr. Performance Engineer is a vital role for the implementation and establishment of a quality process in our IT Testing organization. This individual leads efforts for testing organization in support of the SVB business teams. This role is an active partner in test design, planning and execution working on multiple projects and department initiatives. Supports and ensures successful delivery of organizational transformation and goals across all business verticals at SVB, delivering high quality product for our clients. Responsible for overseeing the day-to-day task management across multiple project test teams and long-term planning for specific business verticals. This role requires coordination with team across multiple time zones for global projects and working with teams located around the world.
Responsibilities
- Lead the performance testing initiatives, providing guidance and mentorship.
- Design and execute comprehensive performance test plans.
- Analyze test results to identify performance issues and recommend optimization solutions.
- Collaborate with cross-functional teams to implement performance improvements.
- Maintain and enhance performance testing scripts and tools.
- Debug issues and conduct root cause analysis of performance bottlenecks.
- Should be able to do performance test Analysis/Troubleshooting which includes:
- Thread Level analysis
- Garbage Collection Analysis
- Heap dump analysis
- Thread dump analysis & Thread contention
- Pinpoint failures and provide actionable performance tuning recommendations.
- Anticipate challenges, propose solutions, and ensure continuous improvement in performance engineering practices.
- Develop and implement performance testing strategies and frameworks.
- Collaborate with stakeholders to define performance requirements and goals.
- Collaborate with the US teams, cross POD Tech leads, and global stakeholders to align performance objectives.
- Work in close partnership with Product and Development teams to elicit non-functional requirements (NFRs) from Business requirements, ensuring they serve as inputs for design and build.
Qualifications
Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer
Preferred Qualifications
Functional Skills:
- Strong business knowledge of financial systems; Digital Banking Platform experience preferred.
- Strong analytical and problem-solving abilities and attention to detail.
- Excellent communication, documentation abilities and teamwork skills.
- Strong leadership and team player abilities.
- Excellent problem-solving and decision-making skills.
Technical Skills:
- Good understanding of performance testing concepts.
- Expertise in performance testing tools like Neoload, Load Runner, JMeter.
- In-depth analysis and diagnostics, not just tool-driven execution.
- Deep heap dump tooling expertise
- Proficiency in scripting and programming languages such as Java or Python.
- In-depth understanding of system architecture, databases, and network protocols.
- Experience with performance monitoring and tuning.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Performance Engineer?
A: To succeed as a Performance Engineer, key technical skills include expertise in performance monitoring tools, such as New Relic or Dynatrace, as well as proficiency in programming languages like Java, Python, or C++. Additionally, knowledge of cloud computing platforms, containerization, and DevOps practices is essential for optimizing system performance.\n\nSoft skills that contribute to success in this role include strong analytical and problem-solving abilities, effective communication and collaboration skills, and the ability to work under pressure to meet tight deadlines. A Performance Engineer should also be detail-oriented, proactive, and able to prioritize tasks effectively.\n\nThese technical and soft skills enable a Performance Engineer to identify and resolve performance bottlenecks, optimize system resources, and improve overall application performance, ultimately driving business growth and customer satisfaction.
Q: What is the career path for a Performance Engineer?
A: A Performance Engineer's career path typically begins with entry-level roles such as Performance Analyst or Junior Performance Engineer, where they focus on identifying and resolving performance bottlenecks in software systems. As they gain experience, they progress to mid-level roles like Performance Engineer or Senior Performance Analyst, where they lead performance optimization efforts and develop expertise in areas like load testing, capacity planning, and monitoring. Senior Performance Engineers or Performance Engineering Leads often oversee teams and drive strategic performance engineering initiatives, with opportunities to transition into leadership roles, technical architecture, or specialized areas like DevOps or cloud computing.
