Job description
Epic is a leading company in healthcare technology, and they are seeking an Entry-Level Technical Solutions Engineer to work on impactful software that serves 305 million patients globally. In this role, you will diagnose complex problems and implement solutions in collaboration with customers and stakeholders across various locations.
Responsibilities:
• Diagnose the problem, identify a solution, and manage the implementation of the solution.
Qualifications:
Required:
• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID-19 vaccination
Company:
Epic develops healthcare software that helps people get well, stay well, and help future generations be healthier. Founded in 1979, the company is headquartered in Verona, USA, with a team of 10001+ employees. The company is currently Late Stage.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Technical Solutions Engineer?
A: To succeed as a Technical Solutions Engineer, key technical skills include proficiency in software development, data analysis, and cloud computing platforms, as well as expertise in specific domains such as artificial intelligence, cybersecurity, or networking. Soft skills like excellent communication, problem-solving, and collaboration abilities are also crucial, enabling engineers to effectively articulate technical solutions to customers and internal stakeholders. By combining these technical and soft skills, Technical Solutions Engineers can deliver high-quality solutions, build strong relationships, and drive business growth, ultimately advancing their careers and becoming industry leaders.
Q: What is the career path for a Technical Solutions Engineer?
A: A Technical Solutions Engineer typically starts as a Technical Support Engineer or Solutions Consultant, providing product expertise and support to customers, before progressing to a Senior Solutions Engineer role, where they design and implement complex solutions. As they gain experience, they may move into a Technical Account Manager position, focusing on strategic customer relationships and solution sales, or a Technical Architect role, overseeing large-scale solution implementations. Ultimately, long-term career prospects for Technical Solutions Engineers may include leadership positions, such as Technical Director or Product Manager, or specialized roles like Technical Evangelist or Industry Consultant.
