About Dawar Consulting
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Newark, CA, US
Year founded
2009
$47 - $62/hr
Other
Medical, Dental, Vision, Retirement
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Job description
Systems Support Engineer
Our client, a world leader in diagnostics and life sciences, is looking for a Systems Support Engineer based out of Pleasanton, CA. Job Duration: Long Term Contract (Possibility Of Extension) Pay Rate: $47/hr - $62/hr on W2 Company Benefits: Medical, Dental, Vision, Paid Sick leave, 401K
Work under general supervision, and support the Cobas Liat analyzers. Maintain diagnostic equipment with precision, uphold GxP/quality standards, and communicate effectively across teams — ensuring lab systems run efficiently and compliantly.
Responsibilities:
- Support day-to-day operations and tracking of the Cobas Liat analyzers.
- Execute qualifications, update documentation, and maintain accurate records on EDMS
- Manage shipping, receiving, and labeling of analyzers.
- Communicate proactively with internal teams and attend daily status meetings.
- Ensure GxP compliance and adherence to lab safety and quality standards.
Qualifications:
- Associate's (required) or Bachelor's (preferred) in Engineering or a related field.
- At least 1–2 years of experience in instrument or systems support, preferably within the medical device or diagnostics industry.
- Experience with equipment qualification, maintenance, and troubleshooting.
- Familiarity with medical instruments, hand tools, and equipment management systems.
If interested, please send us your updated resume at hr@dawarconsulting.com / akansha@dawarconsulting.com
dawarconsulting.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Systems Support Engineer?
A: To succeed as a Systems Support Engineer, key technical skills include proficiency in operating systems (Windows, Linux, macOS), network protocols (TCP/IP, DNS, DHCP), and IT service management frameworks (ITIL). Soft skills such as strong communication, problem-solving, and analytical abilities, as well as patience and empathy when interacting with users, are also crucial. These technical and soft skills enable Systems Support Engineers to efficiently troubleshoot and resolve complex technical issues, ultimately driving customer satisfaction and career growth through increased responsibility and expertise.
Q: What is the career path for a Systems Support Engineer?
A: A Systems Support Engineer's typical career progression involves starting as a Help Desk Technician or Junior Support Engineer, providing initial technical assistance and troubleshooting, before advancing to a Senior Support Engineer or Technical Lead role, where they oversee complex issue resolution and team management. Along the way, they develop skills in areas such as incident management, problem-solving, and communication, as well as technical expertise in various software and hardware systems. With experience and additional training, Systems Support Engineers can transition into more specialized roles, such as IT Project Management, Technical Consulting, or even move into leadership positions like IT Director or Operations Manager.