About Canadian Blood Services
Sourced by ZipRecruiter
CA$28.10 - CA$32.35/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 4 days ago
Job description
Job category: Laboratory and phlebotomy
Job posting ID: 8769
Employment status: Regular part-time
Possible schedule/FTE: 0.50
Number of positions available: 1
Classification: ASO
Salary/Rate of pay: $28.10- $32.35
Application deadline: 2026-05-30
- This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.
Application requirements:
- Your up-to-date resume.
- Job specific cover letter.
- We recommend you save a copy of the job posting for reference throughout the recruitment process.
Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.
Together, we can make all the difference in the lives of others.
Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.
If you are looking for a rewarding experience with a values and mission-driven team, join Canada's Lifeline and make a meaningful difference.
We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.
About the role
Canadian Blood Services is looking for a Regular part-time Specialist- Cord Blood Collection to join our dynamic Stem Cells team in AB-Edmonton-Lois Hole Hospital.
The Stem Cells team is responsible for collecting umbilical ex-utero cord and maternal blood samples, and ensure promotion, development and maintenance of an environment of continuous quality improvement, in accordance with regulatory and accreditation standards and customer satisfaction. The Collection Specialist will be responsible for collections. In addition, they will be responsible for promoting and maintaining public awareness/promotion and education as well as maintaining positive working relationships with internal and external stakeholders.
Formula for success
- With your attention to detail and strong organizational skills, you will assemble and prepare supplies, equipment, and necessary documentation at hospital collection site to support efficient and accurate cord blood collections.
- Drawing on your knowledge of donor care and medical protocols, you will perform ex-utero umbilical cord blood and maternal blood sample collections, ensuring safety and compliance with all standards.
- Leveraging your commitment to quality and accuracy, you will perform quality control of equipment and supplies, maintain calibration records, and ensure all documentation is thoroughly completed.
- Using your investigative mindset and collaborative approach, you will participate in root cause analysis and assist with quality event investigations to support continuous improvement initiatives.
- With your excellent communication skills, you will liaise with hospital staff to maintain effective collaboration and ensure consistent opportunities for cord blood collection are maximized.
Desired education and skills
- Completion of accredited training program in phlebotomy or related experience.
- Basic computer skills and the ability to learn new systems and programs.
- Excellent interpersonal skills, team building and ability to collaborate in a multi-disciplinary team setting as a non-hospital employee in a hospital setting.
- Must be able to work independently, identify issues and provide resolutions to problems at the hospital.
What we offer you
- Paid Vacation.
- Payment in lieu of holidays.
- Comprehensive group health, dental and vision benefits for you and your family.
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
What you can expect
- Work schedule is on a rotational basis; Monday to Friday including holidays; 37.5 hours bi-weekly (2 shifts one week, 3 shifts the next)
- Hours of operation are days and evenings, 8 hour shifts either 7 AM-3PM or 3PM - 11PM.
- Training will be the first 4-6 weeks full time.
- Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.).
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.
We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.
Applicants who require accommodation should discuss their needs with us.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Collections Specialist?
A: To succeed as a Collections Specialist, key technical skills include proficiency in financial software and systems, such as accounts receivable management tools, and strong knowledge of laws and regulations governing debt collection. Soft skills like effective communication, negotiation, and problem-solving abilities are also crucial, as Collections Specialists must interact with customers, resolve disputes, and develop strategies to recover outstanding debts. By combining these technical and soft skills, a Collections Specialist can effectively manage debt recovery, build strong relationships with customers, and drive business growth through efficient cash flow management.
Q: What is the career path for a Collections Specialist?
A: A Collections Specialist typically starts as a Collections Representative or Collector, handling initial contact with customers and negotiating payment plans. As they gain experience, they can progress to mid-level roles such as Senior Collector or Collections Manager, overseeing team performance and developing strategies to improve collection rates. Senior-level roles, like Director of Collections or Credit Operations Manager, involve leading teams, analyzing data, and implementing policies to optimize the collections process, providing opportunities for long-term career growth and advancement into leadership positions or specialized roles like credit analysis or risk management.
