- Responsible for managing product development, enhancement, and lifecycle activities for SunPass products and solutions.
- The role involves working with cross-functional teams to ensure successful product delivery, aligning technology with business objectives, supporting operational governance, and driving product performance through reporting, analytics, and continuous improvement initiatives.
Requirement/Must Have:
- Strong experience in product management, product development, or technology operations.
- Experience working with cross-functional teams to deliver products from development to commercialization.
- Strong understanding of product lifecycle management.
- Ability to define product requirements and align them with business objectives.
- Experience in operational governance and reporting.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced, technology-driven environment.
- Strong communication and stakeholder management skills.
- Experience supporting product testing and evaluation activities.
Experience:
- Minimum 7 years of experience in product engineering, product management, technology integration, or related fields.
- Experience working in technology-driven or operations-heavy environments.
- Experience managing product delivery schedules and release planning.
- Experience working with business intelligence or reporting teams preferred.
- Experience supporting enterprise-level product initiatives.
Responsibilities:
- Manage research and development activities for SunPass products and solutions.
- Work with cross-functional teams to fulfill product requirements and transition products to commercialization.
- Define and manage product delivery schedules for releases, updates, and maintenance cycles.
- Act as a technical consultant to operations teams and support testing of new technologies.
- Ensure product and technology alignment with business objectives.
- Oversee end-to-end product delivery and lifecycle management.
- Maintain a centralized inventory of products, solutions, and applications.
- Track and report operational initiatives in compliance with governance standards.
- Monitor business unit inputs to ensure product performance requirements are met.
- Identify improvement opportunities and lifecycle replacement needs.
- Collaborate with BI teams to develop dashboards and performance reporting tools.
- Ensure SOPs are created, maintained, and updated for product lifecycle processes.
- Support operational decision-making and emergency response initiatives as needed.
Should Have:
- Experience with transportation, tolling, or similar operational systems (preferred).
- Experience working with business intelligence dashboards and reporting tools.
- Experience in operations governance and process improvement.
Skills:
- Product lifecycle management.
- Product development and delivery.
- Cross-functional collaboration.
- Operational governance.
- Business analysis.
- Reporting and analytics.
- Stakeholder management.
- Agile/product delivery processes.
- Documentation and SOP development.
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
