Summer Intern - Property Operations & Leasing Support

Description

Reports To: Portfolio Manager (PM), Senior Portfolio Manager (SPM), Assistant Portfolio Manager, or Leasing Specialist (or a combination)

Schedule: Part-time, summer (approximately 20 hours/week, including some weekend availability)

Focus Areas: Field work & property inspections | Marketing & leasing support

Location: Hybrid - in office and in the field at properties across the portfolio

Job Overview

The Summer Intern supports our Portfolio Management and Leasing teams by getting hands-on experience in two of the most important parts of property operations: field inspections and marketing/leasing. You will work directly alongside Portfolio Managers, Assistant Portfolio Managers, and Leasing Specialists to keep our properties show-ready, our prospects engaged, and our residents happy. This is a high-touch, high-visibility role designed for students who want a true on-the-ground introduction to the residential real estate industry.

What You'll Do

Field Work & Property Inspections

Drive to properties across the portfolio to complete interior and exterior inspections.

• Assist with Notice to Vacate inspections, move-out (MO) inspections, annual inspections, and quality control / final walk-throughs on rent-ready units.
• Capture photos and video of property condition and upload to AppFolio.
• Report property deficiencies and repair needs to the PM and Assistant Portfolio Manager (APM).

Marketing & Leasing Support

• Help create marketing advertisements using ShoMojo, Facebook, and other listing platforms to generate lead flow.
• Schedule or coordinate professional photos of the property.
• Respond to leads, support showings and open houses, and collect feedback from prospects to share with the PM.
• Direct interested prospects to the application process.
• Assist the Leasing Specialist with the leasing process from approved application through move-in, including PetScreening and security deposit collection.
• Support move-in walk-throughs and lease delivery.
• Help draft leases for PM review and signature.

General Team Support

• Attend daily check-ins with your Portfolio Manager to align on priorities.
• Use AppFolio to update property information and pull basic reports.
• Help maintain the portfolio calendar: lease renewals, non-renewals, regular maintenance, and other key dates.
• Use high-touch communication - Teams, phone, text, and email - with residents, prospects, vendors, and teammates.
• Apply the Urgent vs. Important matrix to triage requests and decide how to respond.
• Build a working understanding of the Portfolio Manager role and how leasing, operations, and field work fit together.

What You'll Learn

• How a residential real estate portfolio actually runs day-to-day.
• How to inspect a property, identify deficiencies, and document them professionally.
• How leasing works end-to-end: marketing, lead response, showings, applications, and move-in.
• How to use AppFolio, ShoMojo, and other industry tools.
• How to communicate with residents, prospects, and vendors with empathy and accountability.

Atlas Culture & Values

Every member of the Atlas team - interns included - promotes and reinforces our values:

• Purpose First: Uplifting Humanity Through Real Estate
• Good for You, Good for Me, Good for Everything
• In Community
• Make it Memorable
• Simple, Empowered, Accountable

Atlas Best Practices

• Always tell the truth, every time, without hesitation.
• Do the right thing, every time, even if it is inconvenient or costly.
• Understand and comply with applicable law and Atlas policies.
• Use good judgment and avoid even the appearance of improper conduct.
• Treat every person with dignity and respect.
• Seek guidance when questions arise about the right course of action.
• Speak up if you become aware of someone contemplating violating the law or Atlas policies.
• Raise your hand to leadership if you encounter possible violations.
• Bad news first and fast.

Requirements

Qualifications

• Currently enrolled in an undergraduate or graduate program (any major welcome; real estate, business, marketing, communications, or hospitality is a plus).
• Valid driver's license and reliable transportation - you will be driving to properties regularly.
• Familiarity with Microsoft Office and comfort learning new software (AppFolio, ShoMojo, etc.).
• Strong written and verbal communication skills.
• Strong organizational skills and the ability to juggle multiple tasks at once.
• Ability to take direction, follow procedures, and ask thoughtful questions.
• Comfortable problem solving and making quick, sound decisions in the field.
• Customer service mindset and a commitment to continual learning and growth.
• Some weekend availability and flexibility during the week.
• Must pass a background check.

"Nice to Have" Qualifications

• Prior customer service, hospitality, or retail experience.
• Prior leasing, property management, or real estate exposure.
• Active or in-progress Colorado Real Estate License (not required for interns).
• Bilingual (Spanish/English).
• Comfort with photography and basic photo/video editing for marketing.

Why This Internship

This is not a coffee-and-copies internship. You will be in the field, on showings, and in the rooms where decisions get made. By the end of the summer you will have hands-on experience inspecting properties, marketing units, supporting leases from application to move-in, and managing relationships with residents, prospects, and vendors - the foundation of any career in real estate operations.