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Analyst - Reporting, Analytics & Integrations

Activate Care
Boston, MA
  • Posted: over a month ago
  • Full-Time
Job Description

About ActivateCare:

At Activate Care, we’re on a mission to improve health equity and drive improved health and financial outcomes across the country by providing direct SDOH solutions to partner with individuals navigating social health challenges. Our locally-hired, representative workforce is trained to engage and empower individuals using best practices while leveraging secure, accessible technology. Our goal is simple: improve poor outcomes and high costs due to unaligned care driven by addressable social challenges.  We are confident of the potential of Path Assist to positively impact the health of communities with an effective, efficient, and measurable model which is locally responsive and nationally scalable.

About the role:

The Analyst primary responsibility is support of active platform clients with analytics, billing and integrations. The Analyst will maintain and enhance the Activate Care core analytics and integration offerings. The Analyst will collaborate with all departments, including Engineering, Customer Support, Implementations, Account Services, and Revenue.

Duties and Responsibilities

  • Support standard/custom analytics and integrations clients.
  • Support and maintain ongoing reporting and analytics offerings of Activate Care, with an awareness of the SDoH industry standards, corporate functional needs, and client expectations.
  • Collaborate with Implementations, Engineering, Product, Account Services and Revenue to support scalable reporting, analytics and integration solutions aligned with business strategies.
  • Identify gaps and ideate resolutions to continually improve and streamline integrations and analytics processes.
  • Crosswalk client data to its appropriate Activate Care equivalent in data migrations and integrations.
  • Ensure adherence to quality standards and guidelines for all client deliverables.
  • Develop and build aligned, cross-functional metrics and tracking to ensure external and internal value is captured from analytical models being created and deployed.
  • Conduct exploratory analysis for core enterprise analytics offerings or strategic initiatives.
  • Perform data mining, cleansing, and manipulation as required to validate and improve data structure, flow and pipeline.
  • Troubleshoot data pipeline issues, bugs, changes and defects with existing and new reporting & analytics deliverables.
  • Maintain and expand a library of standardized reports.
  • Collaborate with team members to troubleshoot customer issues.

Skills & Qualifications:

  • 1+  years experience in a client-facing role
  • 1+  years experience working in databases, data, reporting and/or analytics.
  • Strong verbal, written, and interpersonal skills; comfort interfacing with both internal and client-facing teams on projects.
  • Ability to identify, analyze and solve existing and potential problems systematically and thoroughly on multiple projects simultaneously.
  • A passion for exploring data and extracting valuable insights, with proven analysis and problem solving expertise.
  • Experience with Excel, data architectures, raw SQL queries, and some experience with (and/or an eagerness to learn) Looker, Tableau and other BI tools.
  • Ability to learn and assimilate technical information quickly.
  • Ability to work in a collaborative work environment that enables a cross-functional team with various backgrounds and capabilities to execute at a high-level.
  • An eagerness to work for a fast-paced, growing healthcare software company setting the standard for an emerging industry

Diversity & Inclusion:

At Activate Care, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military, and veteran status, and any other characteristic protected by applicable law. Activate Care believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

The Company will not sponsor applicants for work visas at this time.

Activate Care


Boston, MA
02109 USA



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