$16 - $21.75/hr
Full-time
Posted yesterday
Job description
- Supervise maintenance staff including delegating work, reviewing work, maintaining deadlines, training and scheduling.
- Maintain property occupancy by effectively retaining residents and successfully marketing property to attract new residents.
- Approve lease applicants. Administer HUD recertification’s, if applicable.
- Evaluate current market conditions and competition. Increase revenue while maintaining controllable expenses including revenue collections and delinquency control.
- Provide customer service to residents resolving any issues that may occur and ensuring maintenance completes service requests.
- Coordinate resident activities and correspondence (i.e., monthly newsletters).
- Contact and negotiate with vendors. Obtain bids and manage capital improvement projects.
- Ensure that all property reporting is completed in a timely manner (i.e., financial reports, marketing reports).
- Operate within budget and purchasing guidelines. Maintain curb appeal by walking/inspecting property and vacant units.
- Conduct Human Resources functions; recruiting, interviewing, performance reviews, salary reviews, explanation of benefits, new hire orientation, terminations.
- Ensure company policies and procedures are met. Attend court proceedings, as necessary.
- Coordinate and lead staff meetings, as necessary.
- Assist other properties, as necessary.
- Completion of internal training for market-rate: One-Site – Navigation and Prospects, Move-ins and Rents, Move-outs.
- Completion of internal training for affordable housing: One-Site – Navigation of Receipts and Waitlists, Certifications and Charges, Move-outs.
- Other responsibilities as assigned/needed.
- Education: High School Diploma/GED required; some college beneficial
- Work Experience: 1-3 years of experience required.
- Licenses/Certifications: CAM (beneficial), ARM (beneficial), NCHM or Quadel COS (required for Affordable Housing), SCS (required at Tax Credit site), NAHMA Certification (beneficial), real estate license (beneficial), and valid driver’s license required.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Property Management Assistant?
A: To succeed as a Property Management Assistant, key technical skills include proficiency in property management software, knowledge of local and national real estate laws, and experience with financial record-keeping and budgeting. Soft skills such as excellent communication, organizational, and time management abilities are also crucial, as well as a customer-focused approach and problem-solving skills to effectively handle tenant and owner inquiries. By combining these technical and soft skills, a Property Management Assistant can efficiently manage day-to-day operations, build strong relationships with stakeholders, and lay the foundation for career growth into more senior property management roles.
Q: What is the career path for a Property Management Assistant?
A: A Property Management Assistant typically starts as an entry-level role, assisting property managers with administrative tasks, rent collection, and maintenance coordination. As they gain experience, they can progress to mid-level roles such as Leasing Agent or Assistant Property Manager, where they take on more responsibility for rent negotiations, lease renewals, and property inspections. With further advancement, they can move into senior roles like Property Manager or Regional Property Manager, overseeing entire portfolios of properties and leading teams of property management staff.
