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Customer Experience Jobs (NOW HIRING)

The Exchange

$13.25 - $17.50/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

The Exchange

$15 - $20/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

AAFES

Customer Experience Associate

Monterey, CA · On-site

$16.90 - $26.38/hr

As a Customer Experience Associate (CEA) at the Express w/Gas Station located in Fort Ord/Seaside, CA , you will assist customers in finding what they are looking for and ensure the Express is ...

PIP Global

Customer Experience Specialist

Latham, NY · On-site

$17.25 - $21.50/hr

JOB SUMMARY The Customer Experience Specialist provides high-quality customer support and problem resolution utilizing telephone, email, and chat technologies. This position is responsible for ...

Pitt Ohio

Customer Experience Associate

Pittsburgh, PA · On-site

$16 - $21.25/hr

We are currently seeking individuals to join our team as a Customer Experience Associate at our Pittsburgh, PA location. PITT OHIO offers career opportunities within a company that values hard work ...

Twitch

Customer Experience Specialist

San Francisco, CA · On-site

$70K - $115K/yr

Customer Experience Specialist Seattle, WA About Us Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more.

Percepta

Customer Experience Specialist

Melbourne, FL · On-site

$18.34/hr

Customer Experience Specialist (04DYC) US-FL- MelbourneDescription This position is fully on-site in Melbourne, Florida At Percepta, we bring first-class service across each market we support. As a ...

VI Peel

Customer Experience Specialist

Los Angeles, CA · On-site

$19.25 - $24/hr

Customer Experience Specialist Vitality Institute Medical Products is the maker of the VI Peel and VI Derm lines, trusted by aesthetic and dermatology providers nationwide. Our Customer Experience ...

Weis

Customer Experience Associate

Selinsgrove, PA · On-site

$16.25 - $21.75/hr

Location Address: 719 Route 522 ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and ...

Weis Markets

Customer Experience Associate

Greencastle, PA · On-site

$15.75 - $21/hr

Location Address: 212 N Antrim Way The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and greets customers, answers customer ...

Weis

Customer Experience Associate

York, PA · On-site

$16.25 - $21.75/hr

Location Address: 1800 Roosevelt Ave ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

TELYRX LLC

Customer Experience Associate

Clearwater, FL · On-site

$20/hr

Customer Experience Associate (Full-Time, In-Person) Flexible Schedule | Daytime, Evening, and Weekend Shifts Available Join our dynamic team as a Customer Experience Associate, where your empathy ...

The Exchange

$14.75 - $19.50/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

Polymarket

Customer Experience Specialist

New York, NY · On-site

$19.50 - $24.25/hr

They're the owners of our customer experience. You'll handle the real, day-to-day work of supporting our users, and you'll use that front-row seat to make our process, our AI tooling, and our entire ...

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How much do customer experience jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer experience in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is customer experience?

Customer Experience (CX) refers to the overall perception and feelings that customers have about a business throughout their entire journey, from initial contact to post-purchase support. It encompasses every interaction a customer has with a company, including its products, services, and employees. Improving customer experience is crucial for building customer loyalty, increasing satisfaction, and driving business growth. Companies focus on understanding customer needs, resolving issues efficiently, and providing positive, memorable interactions.

How does a customer experience professional typically collaborate with other departments to improve overall customer satisfaction?

Customer Experience professionals regularly work with teams such as sales, product development, marketing, and support to identify and resolve customer pain points. They act as the voice of the customer, sharing insights gathered from feedback and data analytics to help refine products and services. This role often involves facilitating cross-departmental meetings, developing customer journey maps, and working closely with stakeholders to implement customer-centric improvements. Effective collaboration is key to ensuring a consistent and high-quality customer experience across all touchpoints.

What are the key skills and qualifications needed to thrive as a customer experience professional, and why are they important?

To thrive as a Customer Experience professional, you need strong problem-solving abilities, customer service expertise, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and data analytics software is typically necessary. Outstanding communication, empathy, and adaptability help professionals build rapport and respond effectively to diverse customer needs. These skills and qualities are crucial to ensuring positive customer interactions, fostering loyalty, and driving business growth.

What is the difference between Customer Experience vs Customer Service?

AspectCustomer ExperienceCustomer Service
FocusOverall customer journey and brand perceptionImmediate support and problem resolution
ScopeBroader, includes marketing, product, and post-sale interactionsSpecific interactions, often reactive
SkillsStrategic thinking, analytics, communicationCommunication, problem-solving, empathy
Work EnvironmentCross-departmental, often involves planning and analysisFrontline, direct customer interaction

Customer Experience focuses on the entire customer journey and brand perception, involving strategic planning across multiple departments. Customer Service, on the other hand, emphasizes direct, reactive support to resolve customer issues. Both roles are essential but differ in scope and focus, with Customer Experience being broader and more strategic.

What are customer experience jobs?

Customer experience jobs involve roles focused on improving how customers interact with a company's products or services. These roles often include customer service representatives, experience managers, and user experience designers, requiring skills in communication, problem-solving, and familiarity with customer feedback tools. They aim to enhance customer satisfaction and loyalty through direct engagement and strategic improvements.

What is a customer experience job role?

A customer experience job role involves managing and improving the interactions customers have with a company, ensuring satisfaction and loyalty. These roles often include customer service, user experience design, and support, requiring strong communication skills and familiarity with customer feedback tools. The goal is to create positive, seamless experiences that meet customer needs and expectations.
More about customer experience jobs

What cities are hiring for Customer Experience jobs?

Cities with the most Customer Experience job openings:

What are the most commonly searched types of Customer Experience jobs?

The most popular types of Customer Experience jobs are:

What states have the most Customer Experience jobs?

States with the most job openings for Customer Experience jobs include:

customer experience jobs near you
Infographic showing various Customer Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Experience Associate

The Exchange

On-site

$13.25 - $17.50/hr

Full-time

Posted 10 days ago

Job description

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.
We offer flexible scheduling, shift differential and holiday pay to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate - Express at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the Express to let them know you'll be right with them
  • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
 

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