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Customer Experience Jobs (NOW HIRING)

Exchange

Customer Experience Associate

Fort Liberty, NC · On-site

$16 - $21.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Socket.dev

Customer Experience Specialist

Chicago, IL · On-site

$60 - $80/hr

SUMMARY The Customer Experience Specialist for The Chicago Housing Authority Contact Center will be responsible for assisting our customers and clients in the Client Center via in person, telephonic ...

Weis Markets

Customer Experience Associate

Bellefonte, PA · On-site

$15.50 - $20.75/hr

Customer Experience Associate Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of its ...

Weis

Customer Experience Associate

Fredericksburg, VA · On-site

$12.77/hr

Location Address: 7100 Salem Fields Boulevard ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Warp

Customer Experience Specialist

New York, NY · On-site

$60K - $85K/yr

About The Role As a Customer Experience Specialist at Warp, you'll be the frontline advocate for our customers and a deep product expert on the Warp platform. You'll join our growing Customer ...

NerdsToGo

Customer Experience Specialist

Swarthmore, PA · On-site

$8 - $14/hr

People-oriented, with the mindset that the customer is always right * Office management experience a plus * Some experience in sales and marketing desired * Assist manager with inventory activities ...

Thuma

Customer Experience Associate

San Francisco, CA · Remote

$20 - $28/hr

As a Customer Experience Associate, you'll deliver exceptional 6-star service to our customers, creating a luxurious and seamless experience. You'll remove obstacles, provide support, and make ...

Guidde

Customer Experience Specialist

New York, NY · On-site +1

$55K - $70K/yr

Identify patterns in customer needs and help influence improvements to both support processes and product experience What You'll Need to Thrive in? * 2+ years of experience in customer support in a ...

Sorenson Communications, LLC

$100 - $125/hr

The Customer Experience (CX) Strategist is a senior individual contributor responsible for identifying customer needs, behaviors, and friction across complex, omnichannel experiences and translating ...

New

Weis

Customer Experience Associate

Callaway, MD · On-site

$15 - $22/hr

Location Address: 20995 Point Lookout Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

KITH

Customer Experience Associate

Los Angeles, CA · On-site

$20.50 - $21/hr

Customer Experience Associate Location: West Hollywood store Status: Part-Time Compensation: $20.50 - $21.00/hr + Commission* Position Summary: The Kith Customer Experience Associate operates as the ...

New

PIP Global

Customer Experience Specialist

Latham, NY · On-site

$17.25 - $21.50/hr

The Customer Experience Specialist provides high-quality customer support and problem resolution utilizing telephone, email, and chat technologies. This position is responsible for managing general ...

Weis Markets

Customer Experience Associate

Whitehall, PA · On-site

$15.50 - $20.75/hr

Location Address: 3644 MacArthur Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Weis Markets

Customer Experience Associate

Lewisburg, PA · On-site

$14.75 - $19.50/hr

Location Address: 6901 Westbranch Highway ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

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How much do customer experience jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer experience in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is customer experience?

Customer Experience (CX) refers to the overall perception and feelings that customers have about a business throughout their entire journey, from initial contact to post-purchase support. It encompasses every interaction a customer has with a company, including its products, services, and employees. Improving customer experience is crucial for building customer loyalty, increasing satisfaction, and driving business growth. Companies focus on understanding customer needs, resolving issues efficiently, and providing positive, memorable interactions.

How does a customer experience professional typically collaborate with other departments to improve overall customer satisfaction?

Customer Experience professionals regularly work with teams such as sales, product development, marketing, and support to identify and resolve customer pain points. They act as the voice of the customer, sharing insights gathered from feedback and data analytics to help refine products and services. This role often involves facilitating cross-departmental meetings, developing customer journey maps, and working closely with stakeholders to implement customer-centric improvements. Effective collaboration is key to ensuring a consistent and high-quality customer experience across all touchpoints.

What are the key skills and qualifications needed to thrive as a customer experience professional, and why are they important?

To thrive as a Customer Experience professional, you need strong problem-solving abilities, customer service expertise, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and data analytics software is typically necessary. Outstanding communication, empathy, and adaptability help professionals build rapport and respond effectively to diverse customer needs. These skills and qualities are crucial to ensuring positive customer interactions, fostering loyalty, and driving business growth.

What is the difference between Customer Experience vs Customer Service?

AspectCustomer ExperienceCustomer Service
FocusOverall customer journey and brand perceptionImmediate support and problem resolution
ScopeBroader, includes marketing, product, and post-sale interactionsSpecific interactions, often reactive
SkillsStrategic thinking, analytics, communicationCommunication, problem-solving, empathy
Work EnvironmentCross-departmental, often involves planning and analysisFrontline, direct customer interaction

Customer Experience focuses on the entire customer journey and brand perception, involving strategic planning across multiple departments. Customer Service, on the other hand, emphasizes direct, reactive support to resolve customer issues. Both roles are essential but differ in scope and focus, with Customer Experience being broader and more strategic.

What are customer experience jobs?

Customer experience jobs involve roles focused on improving how customers interact with a company's products or services. These roles often include customer service representatives, experience managers, and user experience designers, requiring skills in communication, problem-solving, and familiarity with customer feedback tools. They aim to enhance customer satisfaction and loyalty through direct engagement and strategic improvements.

What is a customer experience job role?

A customer experience job role involves managing and improving the interactions customers have with a company, ensuring satisfaction and loyalty. These roles often include customer service, user experience design, and support, requiring strong communication skills and familiarity with customer feedback tools. The goal is to create positive, seamless experiences that meet customer needs and expectations.
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What are the most commonly searched types of Customer Experience jobs?

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What states have the most Customer Experience jobs?

States with the most job openings for Customer Experience jobs include:

What are popular job titles for Customer Experience?

Popular job titles for Customer Experience:

customer experience jobs near you
Infographic showing various Customer Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Experience Associate

Fort Liberty, NC • On-site

Exchange
Marketing • 11 - 50 employees
Learn more about Exchangeexternal

$16 - $21.50/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday

Job description

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually to the military community.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So, what can you expect as a Customer Experience Associate at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions

Additional Qualifications/Requirements:
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Cash handling experience preferred
  • Excellent communication skills
  • Basic computer skills
  • Retail experience preferred

Apply