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Customer Experience Jobs (NOW HIRING)

Uncle Mike's

Customer Experience Specialist

Suamico, WI · On-site

$17.25 - $21.75/hr

Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating outstanding customer experiences from the moment guests walk in until they leave with their favorite ...

The Exchange

$14.50 - $19.25/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Opendoor

Customer Experience Specialist

Miami, FL · On-site

$25/hr

About the Team Customer Experience Specialist take pride in delivering premier customer service and a world class experience to thousands of customers every day. This is a critical frontline role ...

Truemed

Customer Experience Lead

Los Angeles, CA · On-site

$125 - $150/hr

Why This Role Matters Customer experience is a core business driver at Truemed -- this role exists to ensure every customer interaction builds trust, loyalty, and long-term value rather than simply ...

The Exchange

$15 - $20/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Exchange

Customer Experience Associate

Fort Liberty, NC · On-site

$16 - $21.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

The Exchange

Customer Experience Associate

Fort Liberty, NC · On-site

$16 - $21.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Buck Mason

Customer Experience Associate

Los Angeles, CA · On-site

$20 - $24/hr

As a Customer Experience team member you will play a critical role in turning our customers into promoters while scaling and improving our daily operations. The ideal candidate is a driven, results ...

The Exchange

$13 - $17.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Army and Air Force Exchange

$13 - $17.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Exchange

$15.75 - $21/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

Weis Markets

Customer Experience Associate

Huntingdon, PA · On-site

$14.75 - $19.50/hr

Location Address: 611 15th Street #619 ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Allentown, PA · On-site

$16.25 - $21.75/hr

Cedar Crest Blvd ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and greets customers ...

Amscot Financial

Customer Experience Associate

Kissimmee, FL · On-site

$14.50 - $19.25/hr

Customer Experience Associate Do you love helping people? Are you energized by creating great customer experiences? If you have experience in restaurants, retail, hospitality, or customer service, we ...

Exchange

Customer Experience Associate

Eglin, FL · On-site

$15 - $20/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Warp

Customer Experience Specialist

New York, NY · On-site

$60K - $85K/yr

About The Role As a Customer Experience Specialist at Warp, you'll be the frontline advocate for our customers and a deep product expert on the Warp platform. You'll join our growing Customer ...

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How much do customer experience jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer experience in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is customer experience?

Customer Experience (CX) refers to the overall perception and feelings that customers have about a business throughout their entire journey, from initial contact to post-purchase support. It encompasses every interaction a customer has with a company, including its products, services, and employees. Improving customer experience is crucial for building customer loyalty, increasing satisfaction, and driving business growth. Companies focus on understanding customer needs, resolving issues efficiently, and providing positive, memorable interactions.

How does a customer experience professional typically collaborate with other departments to improve overall customer satisfaction?

Customer Experience professionals regularly work with teams such as sales, product development, marketing, and support to identify and resolve customer pain points. They act as the voice of the customer, sharing insights gathered from feedback and data analytics to help refine products and services. This role often involves facilitating cross-departmental meetings, developing customer journey maps, and working closely with stakeholders to implement customer-centric improvements. Effective collaboration is key to ensuring a consistent and high-quality customer experience across all touchpoints.

What are the key skills and qualifications needed to thrive as a customer experience professional, and why are they important?

To thrive as a Customer Experience professional, you need strong problem-solving abilities, customer service expertise, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and data analytics software is typically necessary. Outstanding communication, empathy, and adaptability help professionals build rapport and respond effectively to diverse customer needs. These skills and qualities are crucial to ensuring positive customer interactions, fostering loyalty, and driving business growth.

What is the difference between Customer Experience vs Customer Service?

AspectCustomer ExperienceCustomer Service
FocusOverall customer journey and brand perceptionImmediate support and problem resolution
ScopeBroader, includes marketing, product, and post-sale interactionsSpecific interactions, often reactive
SkillsStrategic thinking, analytics, communicationCommunication, problem-solving, empathy
Work EnvironmentCross-departmental, often involves planning and analysisFrontline, direct customer interaction

Customer Experience focuses on the entire customer journey and brand perception, involving strategic planning across multiple departments. Customer Service, on the other hand, emphasizes direct, reactive support to resolve customer issues. Both roles are essential but differ in scope and focus, with Customer Experience being broader and more strategic.

What are customer experience jobs?

Customer experience jobs involve roles focused on improving how customers interact with a company's products or services. These roles often include customer service representatives, experience managers, and user experience designers, requiring skills in communication, problem-solving, and familiarity with customer feedback tools. They aim to enhance customer satisfaction and loyalty through direct engagement and strategic improvements.

What is a customer experience job role?

A customer experience job role involves managing and improving the interactions customers have with a company, ensuring satisfaction and loyalty. These roles often include customer service, user experience design, and support, requiring strong communication skills and familiarity with customer feedback tools. The goal is to create positive, seamless experiences that meet customer needs and expectations.
More about customer experience jobs

What cities are hiring for Customer Experience jobs?

Cities with the most Customer Experience job openings:

What are the most commonly searched types of Customer Experience jobs?

The most popular types of Customer Experience jobs are:

What states have the most Customer Experience jobs?

States with the most job openings for Customer Experience jobs include:

customer experience jobs near you
Infographic showing various Customer Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Experience Specialist

Uncle Mike's

Suamico, WI • On-site

$17.25 - $21.75/hr

Full-time

PTO

Re-posted 9 days ago

Job description

At Uncle Mike's, we believe every visit should feel warm, welcoming, and memorable. Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating outstanding customer experiences from the moment guests walk in until they leave with their favorite treats!

As a Customer Experience Specialist, you'll greet customers, answer questions, guide them through our bakery offerings, and assist with checkout. You'll play an important role in ensuring every guest feels cared for, valued, and excited to return.

Benefits & Perks
  • Free coffee and bakery items while you work
  • Holiday pay (Full time)
  • Flexible PTO that never expires - use it when you need it, no pressure (Full time)
  • 25% discount at all locations
Responsibilities
  • Warmly greet customers and create a welcoming atmosphere
  • Assist guests with product questions, recommendations, and special requests
  • Share knowledge of bakery items, seasonal offerings, and specials
  • Prepare and serve espresso drinks, coffee, and other beverages to order
  • Accurately ring up purchases, handle cash and credit payments
  • Guide customers through our bakery experience with professionalism and enthusiasm.
  • Maintain cleanliness and organization in customer areas (displays, counters, etc.)
  • Collaborate with team members to ensure smooth daily operations.
  • Address customer concerns with empathy and provide quick resolutions
  • Opener shift includes filling bakery cases, making coffee, cutting samples, filling orders
  • Closing shift includes cleaning cases and the coffee area
Job Requirements
  • Friendly, positive, and customer-focused attitude.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment.
  • Comfortable handling transactions and operating a register (training provided).
  • Reliable, punctual, and team-oriented.
  • Willingness to learn about bakery products, coffee drinks and share knowledge with guests.
  • Ability to stand for extended periods and lift up to 25 lbs (or an amount suited to your bakery's needs).
  • Previous customer service or retail experience is a plus but not required.
Employment Type: OTHER

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