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Workforce Management Analyst Jobs in Ohio (NOW HIRING)

BTAS

Configuration Management Analyst

Dayton, OH · On-site

Configuration Management Analyst LOCATION: Dayton, Ohio, Wright-Patterson Air Force Base REQUIRED SECURITY CLEARANCE: Secret POSITION TYPE/STANDARD WORK HOURS: Full-time/40 hours per week/Hybrid ...

myers

Sr. Management Analyst, Personnel

Akron, OH · On-site

... workforce planning). * Confer with and interview personnel. Analyze employee feedback, survey ... Document findings of management analysis initiatives, and prepare recommendations for ...

Buckled In

Delaware, OH - PTD

Delaware, OH · On-site

Benefits of a driver: * Enjoy comprehensive PAID training and a friendly and supportive office staff * Work part-time, average 20 hours per week during the school year * Earn above-average wages in ...

7-ELEVEN

Absence Management Analyst

Enon, OH · On-site

$58K - $64K/yr

The Absence Management Analyst position will be involved with learning the Company's Leave of Absence and Time Off policies and how they interplay with governing laws and other Company Plans. This ...

Buckled In

Westerville, OH - PTD

Westerville, OH · On-site

Benefits of a driver: * Enjoy comprehensive PAID training and a friendly and supportive office staff * Work part-time, average 20 hours per week during the school year * Earn above-average wages in ...

7-Eleven

Absence Management Analyst

Enon, OH · On-site

$58K - $64K/yr

The Absence Management Analyst position will be involved with learning the Company's Leave of Absence and Time Off policies and how they interplay with governing laws and other Company Plans. This ...

Benesch Law

Sr. Legal Project Management Analyst

Columbus, OH · On-site

$85K - $112K/yr

Then our Senior Legal Project Management Analyst opening might be just the position for you! This role is perfect for the individual who is looking to contribute to new business opportunities by ...

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All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Jobs in Ohio

Workforce Management Analyst information

See Ohio salary details

$36.6K

$92.8K

$164K

How much do workforce management analyst jobs pay per year?

As of Jul 14, 2026, the average yearly pay for workforce management analyst in Ohio is $92,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $126,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What is the role of a workforce analyst?

A workforce management analyst is responsible for analyzing staffing levels, scheduling, and productivity to optimize workforce efficiency. They use data analysis tools and forecasting techniques to ensure adequate staffing and improve operational performance.

Is a WFM analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like Excel and workforce management software. It offers opportunities for career growth, analytical skill development, and can lead to roles in operations or management within various industries.

What Is a Workforce Management Analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a Workforce Management Analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a Workforce Management Analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

How to become a WFM analyst?

To become a Workforce Management (WFM) analyst, candidates typically need a bachelor's degree in business, operations, or a related field. Relevant skills include data analysis, proficiency with WFM software, and understanding of scheduling and forecasting. Gaining experience through internships or entry-level roles in operations or analytics can also be beneficial.

What is the salary of WFM analyst in Amazon?

The salary of a Workforce Management (WFM) Analyst at Amazon typically ranges from $50,000 to $80,000 per year, depending on experience, location, and level. Entry-level analysts may earn closer to the lower end, while experienced professionals or those in high-cost areas can earn higher salaries. Compensation often includes benefits such as health insurance and performance bonuses.
More about Workforce Management Analyst jobs
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Workforce Management Analyst jobs near you
Infographic showing various Workforce Management Analyst job openings in Ohio as of July 2026, with employment types broken down into 90% Full Time, 3% Part Time, and 7% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $92,765 per year, or $44.6 per hour.
Configuration Management Analyst

Configuration Management Analyst

BTAS

Dayton, OH • On-site

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Job description

POSITION: Configuration Management Analyst
LOCATION: Dayton, Ohio, Wright-Patterson Air Force Base
REQUIRED SECURITY CLEARANCE: Secret
POSITION TYPE/STANDARD WORK HOURS: Full-time/40 hours per week/Hybrid-Local
WHO WE ARE:
BTAS is a woman-owned small business founded in 1995, located near Wright Patterson Air Force Base in Beavercreek, OH. We have earned national and regional awards in the Department of Defense for our proven IT, Engineering, and Program Management Capabilities.
We are committed to working with exceptional quality and professionalism to deliver excellence to our customers, while providing our employees a stimulating and satisfying work environment, as we collaborate with teammates to achieve common goals.

POSITION SUMMARY:
Provide technical support and services to implement, maintain, and execute the change management process using systems engineering principles, standards, and toolsets.

PRIMARY RESPONSIBILITIES:
  • Evaluate Major Variance Requests, Specification Change Notices, Engineering Change Requests/Proposals, Manufacturing Build Records, Sustainment as Maintained Records and other documents.
  • Provide guidance and assistance in configuration management and change control, and ensure that all Class I (Major) changes and variances are properly processed and dispositioned.
  • Collect and maintain process metrics and report techniques to ensure compliance with DOD level Data Management Program policies and procedures.
MINIMUM QUALIFICATIONS:
  • Bachelor’s Degree in the stated discipline OR an Associate’s Degree, plus 4 years of additional work experience.
  • 6 years of experience in program management, technical or business analysis discipline; 3 years of which to include aircraft systems configuration management.
  • Demonstrated Configuration Management experience with development, production, ancillary equipment, ground support equipment, test amp; evaluation, and fleet operations of a DoD and international acquisition aircraft program.
  • Demonstrated program experience in the configuration management process to include: configuration identification, control, audit, and status; DOD configuration management policies, procedures, review cycles, instructions and standards; engineering change proposal evaluations.
SUPERVISORY RESPONSIBILITIES:
This position does not supervise the work of others.

WORK ENVIRONMENT:
This job operates in a professional office environment. This role routinely uses standard office equipment.

PHYSICAL DEMANDS:
Must be able to operate a computer and other standard office equipment. Must be able to remain in a stationary position, 80%.

TRAVEL:
Very little.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and/or activities may change at any time with or without notice.
BTAS BENEFITS:
A comprehensive benefits program, including paid time off, federal holidays, health coverage, 401K plan with generous company match is offered to all full-time employees.

AAP / EEO STATEMENT:
BTAS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
BTAS is an E-Verify program participant.

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