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Workforce Management Analyst Jobs in Indiana (NOW HIRING)

IPL (Indiana)

Workforce Analyst

Indianapolis, IN

Manage shift bids, schedule rotations, time-off requests, and shift trades * Ensure appropriate ... Analyze workforce data to identify opportunities to improve efficiency and reduce overtime

Powers Health

Manager UKG Workforce Solutions

Munster, IN · On-site

$49.80 - $75.09/hr

Leveraging strong business analysis, workforce management expertise, and system knowledge, this role leads the design and implementation of solutions that improve operational efficiency, workforce ...

Bowhead

Management Analyst

Crane, IN

Overview MANAGEMENT ANALYST (GXP 2026-25284): Bowhead seeks a technical data Management Analyst (MA) to join our GXP Platform and Launch Contract at NSWC Crane, IN. The Management Analyst will ...

Bowhead

Management Analyst

Crane, IN · On-site

Overview MANAGEMENT ANALYST (LXL-2026-25225): Bowhead seeks a Management Analyst (MA) to join our LXL Contract at NSWC Crane, IN. The Management Analyst must be a self-starter who can work ...

ManTech

Management Analyst

Crane, IN · On-site

MANTECH seeks a motivated, career and customer-oriented Management Analyst to join our team in Crane, IN . You will help protect our national security while working on innovative projects that offer ...

Twen Nonwovens US

Management Analyst

Fort Wayne, IN · On-site

$62.53K/yr

Position Summary The Management Analyst evaluates organizational processes, systems, and performance to identify opportunities for operational improvement and strategic growth. This role collaborates ...

TWE Nonwovens US Inc

Management Analyst

Fort Wayne, IN · On-site

Position Summary The Management Analyst evaluates organizational processes, systems, and performance to identify opportunities for operational improvement and strategic growth. This role collaborates ...

Prosync

Management Analyst I

Crane, IN · On-site

ProSync is seeking a passionate Management Analyst I to provide analytical support to identify organizational challenges, evaluate performance, and develop data-driven recommendations for improvement.

Prosync

Management Analyst I

Crane, IN · On-site

ProSync is seeking a passionate Management Analyst I to provide analytical support to identify organizational challenges, evaluate performance, and develop datadriven recommendations for improvement.

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Workforce Management Analyst information

See Indiana salary details

$36.6K

$92.8K

$164.1K

How much do workforce management analyst jobs pay per year?

As of May 30, 2026, the average yearly pay for workforce management analyst in Indiana is $92,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $126,100.00 per year, depending on experience, location, and employer.

What Is a Workforce Management Analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

How does a Workforce Management Analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

What does a Workforce Management Analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

More about Workforce Management Analyst jobs
What are the most commonly searched types of Workforce Management Analyst jobs in Indiana? The most popular types of Workforce Management Analyst jobs in Indiana are:
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What job categories do people searching Workforce Management Analyst jobs in Indiana look for? The top searched job categories for Workforce Management Analyst jobs in Indiana are:
What cities in Indiana are hiring for Workforce Management Analyst jobs? Cities in Indiana with the most Workforce Management Analyst job openings:
What are popular job titles related to Workforce Management Analyst jobs in IN? For Workforce Management Analyst jobs in IN, the most frequently searched job titles are:
Workforce Management Analyst jobs near you
Infographic showing various Workforce Management Analyst job openings in Indiana as of May 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $92,849 per year, or $44.6 per hour.
Remote Real-Time Workforce Analyst

Remote Real-Time Workforce Analyst

Elevance Health

Indianapolis, IN • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Elevance Health rating

7.8

Company rating: 7.8 out of 10

Based on 331 frontline employees who took The Breakroom Quiz

163rd of 259 rated insurance

Job description

A leading health company is seeking a Workforce Management Analyst in Indianapolis, Indiana. This role involves monitoring real-time call volume and managing scheduling to meet service levels. Ideal candidates will have 2 years of call-center experience and a high school diploma.

Experience with WFM platforms and a strong command of Microsoft Office is preferred. This position offers the flexibility of virtual work, making it an attractive opportunity for those seeking a balanced work environment. #J-18808-Ljbffr

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About Elevance Health

Sourced by ZipRecruiter

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2004

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