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Workforce Management Analyst Jobs in Indiana (NOW HIRING)

Prosync

Management Analyst I

Crane, IN

ProSync is seeking a passionate Management Analyst I to provide analytical support to identify organizational challenges, evaluate performance, and develop datadriven recommendations for improvement.

Prosync

Management Analyst I

Crane, IN · On-site

ProSync is seeking a passionate Management Analyst I to provide analytical support to identify organizational challenges, evaluate performance, and develop data‑driven recommendations for ...

Prosync

Management Analyst I

Crane, IN · On-site

ProSync is seeking a passionate Management Analyst I to provide analytical support to identify organizational challenges, evaluate performance, and develop data-driven recommendations for improvement.

Clean Team

General Manager

Indianapolis, IN · On-site

This leadership role is responsible for P&L management, operations management, workforce leadership ... Proficient in analyzing operational reports, labor modeling, and production rates Preferred ...

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All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Jobs in Indiana

Workforce Management Analyst information

See Indiana salary details

$36.6K

$92.8K

$164.1K

How much do workforce management analyst jobs pay per year?

As of Jul 12, 2026, the average yearly pay for workforce management analyst in Indiana is $92,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $126,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What is the role of a workforce analyst?

A workforce management analyst is responsible for analyzing staffing levels, scheduling, and productivity to optimize workforce efficiency. They use data analysis tools and forecasting techniques to ensure adequate staffing and improve operational performance.

Is a WFM analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like Excel and workforce management software. It offers opportunities for career growth, analytical skill development, and can lead to roles in operations or management within various industries.

What Is a Workforce Management Analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a Workforce Management Analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a Workforce Management Analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

How to become a WFM analyst?

To become a Workforce Management (WFM) analyst, candidates typically need a bachelor's degree in business, operations, or a related field. Relevant skills include data analysis, proficiency with WFM software, and understanding of scheduling and forecasting. Gaining experience through internships or entry-level roles in operations or analytics can also be beneficial.

What is the salary of WFM analyst in Amazon?

The salary of a Workforce Management (WFM) Analyst at Amazon typically ranges from $50,000 to $80,000 per year, depending on experience, location, and level. Entry-level analysts may earn closer to the lower end, while experienced professionals or those in high-cost areas can earn higher salaries. Compensation often includes benefits such as health insurance and performance bonuses.
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Workforce Management Analyst jobs near you
Infographic showing various Workforce Management Analyst job openings in Indiana as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 83% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $92,849 per year, or $44.6 per hour.

Management Analyst III

DEL REY SYSTEMS AND TECHNOLOGY, INC.

Bedford, IN • On-site

$50.81 - $59.31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description


DEL REY Systems & Technology, Inc. headquartered in San Diego, California is looking for Analysts level III.

The location is in Crane, Indiana at the Naval Surface Warfare Center.

Job Overview:

  • Collect, review, and analyze information in order to make recommendations to the Government as needed. Define the nature and extent of any challenges discovered.
  • Analyze relevant data which may include areas such as, annual revenues, employment, cost performance, schedules or expenditures.
  • Interview managers and employees while observing their operations and develop solutions to challenges.
  • In the course of preparing recommendations, understand the nature of the organization, the relationship it has with others in the Government, and its internal organization and culture.
  • Prepare and solve mathematical models. Report findings and recommendations to the Government as needed.
  • Reports are usually submitted in writing, but oral presentations regarding findings are also common. For some projects, management analysts are retained to help implement the suggestions they have made.

Minimum Qualifications:

  • Bachelor’s degree in a business or technical field
  • Minimum of 10 years experience in engineering/science management, operations research analysis or financial/cost analysis.
  • Significant experience in U.S. Navy programs or operations.


Additional Requirements

  • Must possess an active SECRET security clearance


COMPANY OVERVIEW

DEL REY Systems & Technology, Inc. (DEL REY) is a small Veteran-owned defense contractor founded in 1995 and headquartered in San Diego, California. We are an equal opportunity employer and believe in recruiting and developing the very best professionals in the field. Although our corporate office is in California, we have employees supporting our customers from coast-to-coast and many states in-between.

For employment consideration, please submit your resume to this posting in MS-Word and let us know the position for which you are applying. DEL REY is proud to offer competitive compensation and a comprehensive benefit package. Employee benefits include both a Traditional 401k and ROTH Retirement Accounts; Medical, Dental, Vision, FSA, Vacation, Sick, Basic Term Life Insurance, Employee Assistance Program and voluntary supplemental insurance.

DEL REY complies with applicable Federal civil rights laws and does not discriminate. We welcome all applicants as we are always looking for skilled employees possessing a desire to join and contribute to an employee-focused company committed to sustaining superior customer satisfaction. For employment consideration, please respond to the job board where we have our posting or to our Career Page and reference the position which you are seeking.