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Workforce Management Analyst Jobs in Indiana (NOW HIRING)

Staff Management

Account Manager

Lafayette, IN · On-site

$60K - $75K/yr

Trend analysis and financial forecasting * Develop and implement a safety program * Audit and ... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 ...

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Workforce Management Analyst information

See Indiana salary details

$36.6K

$92.8K

$164.1K

How much do workforce management analyst jobs pay per year?

As of Sep 13, 2026, the average yearly pay for workforce management analyst in Indiana is $92,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $126,100.00 per year, depending on experience, location, and employer.

What is a workforce management analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a workforce management analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

How does a workforce management analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

Is a Workforce Management Analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities for career growth, requires analytical skills, and is in demand across various industries such as customer service, healthcare, and retail.
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Workforce Management Analyst jobs near you
Infographic showing various Workforce Management Analyst job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $92,849 per year, or $44.6 per hour.

Management Analyst III with Security Clearance

Crane, IN • On-site

ProSync Technology Group
IT Services • 51 - 200 employees
Learn more about ProSync Technology Groupexternal

Other

Medical, Retirement, PTO

Re-posted 22 days ago

Key responsibilities

  • Collect, review, and analyze organizational data to identify issues and recommend solutions.

  • Prepare written reports and present findings to government stakeholders.

  • Support implementation of recommended improvements when required.

Job description

Description *Note: This position is for a future program that has not been awarded yet.* ProSync is seeking a passionate Management Analyst III to provide analytical support to identify organizational challenges, evaluate performance, and develop data‑driven recommendations for improvement. This role supports government stakeholders by conducting research, analyzing operational and financial data, and preparing written and oral reports that guide decision‑making. ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible," please apply today! RESPONSIBILITIES The Management Analyst III provides analytical support to a U.S. Navy customer, leading evaluations, assessments, strategic recommendations and solutions for technical and organizational challenges. * Collect, review, and analyze organizational data to identify issues and recommend solutions.
* Define the nature and scope of problems and evaluate relevant metrics such as revenue, staffing, and expenditures.
* Conduct interviews with managers and employees and observe operations to understand workflows and organizational culture.
* Develop and apply mathematical models to support analysis and decision‑making.
* Prepare written reports and present findings to government stakeholders.
* Support implementation of recommended improvements when required.
* Lead briefings and coordination with leadership.
* Mentor junior analysts. Requirements * 10+ years of analysis experience in engineering/science management, operations research analysis or financial/cost analysis. * A minimum Secret security clearance or higher is required to be considered for this position.
EDUCATIONAL REQUIREMENTS * A Bachelor's level degree or higher in any field. Benefits Join PROSYNC and enjoy our great benefits! Compensation * We also offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive.
Health & Retirement * We offer a comprehensive Health Benefits package and 401K retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health.
Education * Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification they need to propel them to the next level.
Work/Life Balance * A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it's also necessary to allow you the room to pursue everything else you want to develop in your personal life. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.

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