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Workforce Management Analyst Jobs in Indiana (NOW HIRING)

Benefits Analyst The Benefits Analyst is a core member of the HCM Benefits Team, contributing to ... workforce management and engagement management functions. No matter the industry, we help high ...

... workforce management, including payroll processing and compliance, compensation and time tracking, integrations with HR and Finance systems, reporting and analytics, and continuous improvement * You ...

... workforce management, including payroll processing and compliance, compensation and time tracking, integrations with HR and Finance systems, reporting and analytics, and continuous improvement * You ...

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Workforce Management Analyst information

See Indiana salary details

$36.6K

$92.8K

$164.1K

How much do workforce management analyst jobs pay per year?

As of Jul 12, 2026, the average yearly pay for workforce management analyst in Indiana is $92,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $126,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What is the role of a workforce analyst?

A workforce management analyst is responsible for analyzing staffing levels, scheduling, and productivity to optimize workforce efficiency. They use data analysis tools and forecasting techniques to ensure adequate staffing and improve operational performance.

Is a WFM analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like Excel and workforce management software. It offers opportunities for career growth, analytical skill development, and can lead to roles in operations or management within various industries.

What Is a Workforce Management Analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a Workforce Management Analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a Workforce Management Analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

How to become a WFM analyst?

To become a Workforce Management (WFM) analyst, candidates typically need a bachelor's degree in business, operations, or a related field. Relevant skills include data analysis, proficiency with WFM software, and understanding of scheduling and forecasting. Gaining experience through internships or entry-level roles in operations or analytics can also be beneficial.

What is the salary of WFM analyst in Amazon?

The salary of a Workforce Management (WFM) Analyst at Amazon typically ranges from $50,000 to $80,000 per year, depending on experience, location, and level. Entry-level analysts may earn closer to the lower end, while experienced professionals or those in high-cost areas can earn higher salaries. Compensation often includes benefits such as health insurance and performance bonuses.
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What cities in Indiana are hiring for Workforce Management Analyst jobs? Cities in Indiana with the most Workforce Management Analyst job openings:
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Infographic showing various Workforce Management Analyst job openings in Indiana as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 83% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $92,849 per year, or $44.6 per hour.
UKG PRO HCM Senior Consultant

UKG PRO HCM Senior Consultant

Deloitte

Indianapolis, IN • On-site

Other

Re-posted 5 days ago


Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

60th of 148 rated financial services


Job description

UKG PRO HCM Senior Consultant

Deloitte's Human Capital practice helps organizations address the changing nature of work, workforce, and workplace. We bring sector experience and cross-domain insight to help clients solve complex workforce challenges and align talent strategies to business priorities. As a UKG PRO HCM Senior Consultant - Functional Transformation, you will support clients in designing and implementing workforce management solutions that help improve business operations and workforce experiences.

Recruiting for this role ends on 06/11/2027.

Work you'll do

As a UKG PRO HCM Senior Consultant on the HR Strategy & Technology team, you will be responsible for:

  • Implementing UKG Pro HCM Pro Payroll module
  • Supporting full lifecycle UKG Pro Payroll implementations, including business analysis, functional specification, system configuration, design, testing, cutover, and hypercare
  • Gathering and documenting business requirements through workshops, discovery sessions, and client meetings
  • Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs
  • Serving clients across industries such as healthcare, consumer, and manufacturing

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.

Qualifications

Required:

  • Bachelor's degree or equivalent
  • 4+ years of experience in human resources and workforce management functions and processes
  • 4+ years of experience implementing UKG Pro HCM module
  • 4+ years of experience working across the full lifecycle of a workforce management implementation, including business analysis, functional specification, system configuration, design, testing, cutover, and hypercare
  • 4+ years of experience leading requirements gathering workshops and facilitating client meetings
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience working in a consulting environment
  • Experience implementing human resources information systems other than UKG Pro Workforce Management
  • Experience serving clients in healthcare, consumer, retail, hospitality, or manufacturing industries

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $229,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

For more information about Human Capital, visit our landing page at:

https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html

#HCFY27, #HRSTFY27


Qualifications:

UKG PRO HCM Senior Consultant

Deloitte's Human Capital practice helps organizations address the changing nature of work, workforce, and workplace. We bring sector experience and cross-domain insight to help clients solve complex workforce challenges and align talent strategies to business priorities. As a UKG PRO HCM Senior Consultant - Functional Transformation, you will support clients in designing and implementing workforce management solutions that help improve business operations and workforce experiences.

Recruiting for this role ends on 06/11/2027.

Work you'll do

As a UKG PRO HCM Senior Consultant on the HR Strategy & Technology team, you will be responsible for:

  • Implementing UKG Pro HCM Pro Payroll module
  • Supporting full lifecycle UKG Pro Payroll implementations, including business analysis, functional specification, system configuration, design, testing, cutover, and hypercare
  • Gathering and documenting business requirements through workshops, discovery sessions, and client meetings
  • Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs
  • Serving clients across industries such as healthcare, consumer, and manufacturing

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.

Qualifications

Required:

  • Bachelor's degree or equivalent
  • 4+ years of experience in human resources and workforce management functions and processes
  • 4+ years of experience implementing UKG Pro HCM module
  • 4+ years of experience working across the full lifecycle of a workforce management implementation, including business analysis, functional specification, system configuration, design, testing, cutover, and hypercare
  • 4+ years of experience leading requirements gathering workshops and facilitating client meetings
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience working in a consulting environment
  • Experience implementing human resources information systems other than UKG Pro Workforce Management
  • Experience serving clients in healthcare, consumer, retail, hospitality, or manufacturing industries

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $229,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

For more information about Human Capital, visit our landing page at:

https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html

#HCFY27, #HRSTFY27


Education:Bachelor's DegreeEmployment Type:

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