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Weekend Chat Agent Jobs (NOW HIRING)

Acumen Fiscal Agent

Client Services Agent

Hamilton, NJ · On-site

$15.50 - $20.50/hr

Provide exceptional support to clients via phone, email, and chat * Assist clients in understanding and navigating our financial products and services * Resolve client issues and concerns efficiently ...

Acumen Fiscal Agent

Client Services Agent

Hamilton, NJ · Remote

$15.50 - $20.50/hr

Provide exceptional support to clients via phone, email, and chat * Assist clients in understanding and navigating our financial products and services * Resolve client issues and concerns efficiently ...

Acumen Fiscal Agent

Client Services Agent

Ogden, UT · Remote

$15.25 - $20.25/hr

Provide exceptional support to clients via phone, email, and chat * Assist clients in understanding and navigating our financial products and services * Resolve client issues and concerns efficiently ...

Acumen Fiscal Agent

Client Services Agent

Ogden, UT · On-site

$15.25 - $20.25/hr

Provide exceptional support to clients via phone, email, and chat * Assist clients in understanding and navigating our financial products and services * Resolve client issues and concerns efficiently ...

Acumen Fiscal Agent

Client Services Agent

Ogden, UT · Remote

$15.25 - $20.25/hr

Provide exceptional support to clients via phone, email, and chat * Assist clients in understanding and navigating our financial products and services * Resolve client issues and concerns efficiently ...

Acumen Fiscal Agent

Client Services Agent

Hamilton, NJ · Remote

$14.75 - $20/hr

Provide exceptional support to clients via phone, email, and chat * Assist clients in understanding and navigating our financial products and services * Resolve client issues and concerns efficiently ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$17/hr

Customer Service Agent/Representative - Remote Work Timing: 4 AM PST to 10:00 PM PST (Monday ... May be required to work some weekends and holidays * Perform other duties as assigned #LI-Remote

Xai

Support Agent - X Payments

Bastrop, TX

$18.75 - $24.75/hr

Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision ... Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability ...

Amicis Global

IT Service Desk Agent

South Jordan, UT · On-site

$22 - $25/hr

Customer Support: • Provide front-line support via phone or live chat with professionalism ... Holidays, Overtime, Shift change, and weekends. • Continuously seek opportunities for self ...

Thompson Savannah

Front Office Agent

Savannah, GA · On-site

$15.25 - $18.75/hr

... evenings, weekends and holidays. • Welcomes and registers Hotel guests, explaining the ... Interactions with guest will be in-person, phone, Four Seasons chat, and by email • Utilize a ...

Hyatt

Front Office Agent

Savannah, GA

$15.25 - $18.75/hr

... evenings, weekends and holidays. · Welcomes and registers Hotel guests, explaining the ... Interactions with guest will be in-person, phone, Four Seasons chat, and by email · Utilize a ...

Limitless East Marketing

Customer Service Agent

Boston, MA · On-site

$16.75 - $22.50/hr

Respond promptly and professionally to customer inquiries via phone, email, and chat platforms ... Flexible schedule with the ability to work evenings, weekends, or holidays if needed Additional ...

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Weekend Chat Agent information

See salary details

$5

$17

$24

How much do weekend chat agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for weekend chat agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Weekend Chat Agent vs Customer Service Representative?

AspectWeekend Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via chat, e-commerce, tech companiesBroad customer service roles across industries
Search & Comparison IntentFocus on online chat support roles during weekendsGeneral customer service roles, including phone and in-person

Weekend Chat Agents primarily handle online chat support during weekends, often in tech or e-commerce sectors, requiring basic computer skills. Customer Service Representatives have broader roles, including phone and in-person support across various industries. While both roles focus on customer support, Weekend Chat Agents specialize in online chat during weekends, whereas Customer Service Reps may work weekdays and in multiple formats.

More about Weekend Chat Agent jobs
What cities are hiring for Weekend Chat Agent jobs? Cities with the most Weekend Chat Agent job openings:
What are the most commonly searched types of Chat Agent jobs? The most popular types of Chat Agent jobs are:
What states have the most Weekend Chat Agent jobs? States with the most job openings for Weekend Chat Agent jobs include:
What job categories do people searching Weekend Chat Agent jobs look for? The top searched job categories for Weekend Chat Agent jobs are:
Weekend Chat Agent jobs near you
Infographic showing various Weekend Chat Agent job openings in the United States as of May 2026, with employment types broken down into 29% Full Time, 62% Part Time, and 9% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $35,664 per year, or $17.1 per hour.

IT Service Desk Agent - Alpharetta, GA 30005

Amicis Global

Alpharetta, GA • On-site

$20 - $24/hr

Contractor

Posted 5 days ago

Job description

Job Title: IT Service Desk Agent
Job Location: Alpharetta, GA 30005
Job Duration: 10 months of contract
Kindly help me out with your most updated resume
Executive Summary:
  • The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced 24x7x365 environment.
  • This role requires delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system.
  • The ideal candidate will demonstrate expertise in troubleshooting, multitasking, and using knowledge base tools to drive high first-contact resolution rates.
  • This role also contributes to continuous improvement by identifying opportunities to streamline or automate processes.

Key Responsibilities:
Customer Support:
  • Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset.
  • Build trust and rapport with end users by demonstrating active listening, advocacy, and clear communication.
  • Resolve issues or escalate appropriately while managing customer expectations.
  • Maintain composure and professionalism in high-pressure and difficult situations.
  • Deliver a consistent and positive customer experience across all interactions.

Communication & Documentation:
  • Clearly document all support interactions in the ticketing system, including problem details, troubleshooting steps, and resolution.
  • Produce accurate, detailed documentation consumable by other agents, end users, and escalation teams.
  • Use proper netiquette and tone to ensure effective communication, especially in written chat interactions.
  • Communicate ticket status, next steps, and resolutions to users promptly.
  • Technical Troubleshooting & Resolution:
  • Provide high-quality technical support for enterprise software, hardware, peripherals, and infrastructure components.
  • Perform incident assessment, triage, research, training/education, resolution, and recovery.
  • Use diagnostic tools and system knowledge to troubleshoot and resolve problems effectively.
  • Install, modify, clean, or repair hardware and software as required.
  • Leverage both the chat and call platforms efficiently while handling multiple requests concurrently.

Collaboration & Culture:
  • Collaborate with team members to ensure service excellence and share knowledge.
  • Be a culture carrier by demonstrating a positive, team-oriented attitude.
  • Adhere to company policies and procedures, contributing to a safe and professional work environment.

Additional Expectations:
  • Demonstrate flexibility and willingness to voluntarily support variable shifts including but not limited to: Holidays, Overtime, Shift change, and weekends.
  • Continuously seek opportunities for self-improvement and operational efficiency.

Qualifications:
  • High school diploma or GED required.
  • Preferred: 2-5 years of demonstrated customer support experience via phone and chat, or equivalent combination of education and experience.
  • Strong Interpersonal skills, empathy, active listening, and the ability to communicate clearly and professional in a fast-paced environment are essential.
  • Excellent customer service and communication skills (written and verbal).
  • Strong problem-solving and critical-thinking abilities.
  • Self-motivated with the ability to work independently and prioritize tasks under pressure.
  • Technical aptitude with the ability to learn and support a broad range of IT systems and applications.
  • Proficient in fundamental computer skills, including typing, email communication, and navigating Windows-based systems.