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Weekend Chat Agent Jobs (NOW HIRING)

Massanutten

Call Center Agent

VA · On-site

$12.77/hr

Days vary from week to week, including weekends and holidays (when needed) Hours: * * Varied hours ... Respond to email, chat, and phone inquiries * Support work culture of service excellence * Other ...

etrailer

Customer Service Chat Team

Wentzville, MO · On-site

$18/hr

Missouri - Wentzville, MO Position Type: Full Time Schedule, includes an evening and a weekend rotation. Starting Rate: $18.00 Job Shifts: Full Time Customer Service Chat Representative - Join Our ...

New

Hired by Matrix

Be Seen First

IT Service Desk Agent

Alpharetta, GA · On-site

$25/hr

Experience supporting users via phone, chat, and ticketing systems. * Strong interpersonal skills ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...

Amicis Global

IT Service Desk Agent

South Jordan, UT · On-site

$22 - $25/hr

Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$17/hr

Customer Service Agent/Representative - Remote Work Timing: 4 AM PST to 10:00 PM PST (Monday ... May be required to work some weekends and holidays * Perform other duties as assigned #LI-Remote

Healthcare Finance Direct LLC

Provider Support Agent

$20 - $27/hr

Weekend availability is required. Candidates must be able to work full weekend shifts. Are you EPIC ... email, and chat. They share information, respond directly to issues or concerns, and monitor ...

New

Hired by Matrix

Be Seen First

IT Service Desk Agent

South Jordan, UT · On-site

$25/hr

Preferred: 2-5 years of demonstrated customer support experience via phone and chat, or equivalent ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...

Morgan & Morgan, P.A.

IT Service Desk Agent

Tampa, FL · On-site

$16 - $20.50/hr

Provide frontline technical support to end-users via phone calls, email, and chat * Respond to ... Willingness to work flexible hours, including weekends and holidays Preferred Qualifications

Young Living Essential Oils

Member Services Agent

Lehi, UT · On-site

$14 - $18.50/hr

Respond to member inquiries via phone, email, and chat with professionalism and empathy. * Assist ... Occasional evening and weekend work may be required as job duties demand. Employees are also ...

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Weekend Chat Agent information

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$5

$17

$24

How much do weekend chat agent jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for weekend chat agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Weekend Chat Agent vs Customer Service Representative?

AspectWeekend Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via chat, e-commerce, tech companiesBroad customer service roles across industries
Search & Comparison IntentFocus on online chat support roles during weekendsGeneral customer service roles, including phone and in-person

Weekend Chat Agents primarily handle online chat support during weekends, often in tech or e-commerce sectors, requiring basic computer skills. Customer Service Representatives have broader roles, including phone and in-person support across various industries. While both roles focus on customer support, Weekend Chat Agents specialize in online chat during weekends, whereas Customer Service Reps may work weekdays and in multiple formats.

More about Weekend Chat Agent jobs

What cities are hiring for Weekend Chat Agent jobs?

Cities with the most Weekend Chat Agent job openings:

What are the most commonly searched types of Chat Agent jobs?

The most popular types of Chat Agent jobs are:

What states have the most Weekend Chat Agent jobs?

States with the most job openings for Weekend Chat Agent jobs include:

What job categories do people searching Weekend Chat Agent jobs look for?

The top searched job categories for Weekend Chat Agent jobs are:

Weekend Chat Agent jobs near you
Infographic showing various Weekend Chat Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,664 per year, or $17.1 per hour.

IT Service Desk Agent - South Jordan, UT 84095

Amicis Global

South Jordan, UT • On-site

$20 - $25/hr

Contractor

Re-posted 7 days ago

Job description

Job Title: IT Service Desk Agent
Job Location: South Jordan, UT 84095
Job Duration: 12 months of contract
Kindly help me out with your most updated resume
Executive Summary:
  • The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced 24x7x365 environment.
  • This role requires delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system.
  • The ideal candidate will demonstrate expertise in troubleshooting, multitasking, and using knowledge base tools to drive high first-contact resolution rates.
  • This role also contributes to continuous improvement by identifying opportunities to streamline or automate processes.

Key Responsibilities:
Customer Support:
  • Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset.
  • Build trust and rapport with end users by demonstrating active listening, advocacy, and clear communication.
  • Resolve issues or escalate appropriately while managing customer expectations.
  • Maintain composure and professionalism in high-pressure and difficult situations.
  • Deliver a consistent and positive customer experience across all interactions.

Communication & Documentation:
  • Clearly document all support interactions in the ticketing system, including problem details, troubleshooting steps, and resolution.
  • Produce accurate, detailed documentation consumable by other agents, end users, and escalation teams.
  • Use proper netiquette and tone to ensure effective communication, especially in written chat interactions.
  • Communicate ticket status, next steps, and resolutions to users promptly.
  • Technical Troubleshooting & Resolution:
  • Provide high-quality technical support for enterprise software, hardware, peripherals, and infrastructure components.
  • Perform incident assessment, triage, research, training/education, resolution, and recovery.
  • Use diagnostic tools and system knowledge to troubleshoot and resolve problems effectively.
  • Install, modify, clean, or repair hardware and software as required.
  • Leverage both the chat and call platforms efficiently while handling multiple requests concurrently.

Collaboration & Culture:
  • Collaborate with team members to ensure service excellence and share knowledge.
  • Be a culture carrier by demonstrating a positive, team-oriented attitude.
  • Adhere to company policies and procedures, contributing to a safe and professional work environment.

Additional Expectations:
  • Demonstrate flexibility and willingness to voluntarily support variable shifts including but not limited to: Holidays, Overtime, Shift change, and weekends.
  • Continuously seek opportunities for self-improvement and operational efficiency.

Qualifications:
  • High school diploma or GED required.
  • Preferred: 2-5 years of demonstrated customer support experience via phone and chat, or an equivalent combination of education and experience.
  • Strong interpersonal skills, empathy, active listening, and the ability to communicate clearly and professionally in a fast-paced environment are essential.
  • Excellent customer service and communication skills (written and verbal).
  • Strong problem-solving and critical-thinking abilities.
  • Self-motivated with the ability to work independently and prioritize tasks under pressure.
  • Technical aptitude with the ability to learn and support a broad range of IT systems and applications.
  • Proficient in fundamental computer skills, including typing, email communication, and navigating Windows-based systems.