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Entry Level Chat Agent Jobs (NOW HIRING)

Melissa Michels Farmers Insurance

Sales Agent

Merrimack, NH · On-site

$30K - $55K/yr

Lets chat about a career in the Insurance industry! Melissa Michels Farmers Insurance in Merrimack ... This may be the perfect fit for you. Entry-level applicants will begin with a $30,000 base salary ...

ACF Travel

Group Sales Agent

Burnsville, MN

Must be able to communicate in person, on the telephone, email and chat * Must be able to sit or ... Non-exempt Experience Level: Entry Level Functions: Customer Care, Sales, Operations ...

ACF Travel

Group Sales Agent

Burnsville, MN

Must be able to communicate in person, on the telephone, email and chat * Must be able to sit or ... Non-exempt Experience Level: Entry Level Functions: Customer Care, Sales, Operations ...

Lotto.com

Customer Success Agent

Jersey City, NJ

$45 - $55/hr

This is an entry-level position on a rapidly growing team, offering a chance to make an impact on ... Key ResponsibilitiesManage customer communication, primarily through live chat and emailEducate ...

MCI Careers

Entry-Level Call Center Agent

Dallas, TX

$14.75 - $19.50/hr

One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT We are looking for call center agents to support ...

MCI Careers

Entry-Level Call Center Agent

Dallas, TX · On-site

$13.10 - $17.25/hr

One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT We are looking for call center agents to support ...

MCI Careers

Entry-Level Call Center Agent

Dallas, TX · On-site

$13.10 - $17.25/hr

One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... ENTRY-LEVEL CALL CENTER AGENT We are looking for call center agents to support inbound and ...

MCI

Entry-Level Call Center Agent

Dallas, TX

$15 - $19.50/hr

Entry-Level Call Center Agent We are looking for call center agents to support inbound and outbound ... One (1) year of experience in customer service, technical support, inside sales, back-office, chat ...

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All JobsEntry Level Chat Agent Jobs

Entry Level Chat Agent information

See salary details

$19.5K

$40K

$69K

How much do entry level chat agent jobs pay per year?

As of Jun 9, 2026, the average yearly pay for entry level chat agent in the United States is $40,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,000.00 and $45,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Chat Agent, and why are they important?

To thrive as an Entry Level Chat Agent, you need excellent written communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and ticketing platforms is typically required. Standout agents demonstrate patience, problem-solving abilities, and a customer-oriented attitude. These skills ensure efficient, accurate, and positive interactions that enhance customer satisfaction and support business goals.

What is the difference between Entry Level Chat Agent vs Customer Service Representative?

AspectEntry Level Chat AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, online chat platformsCall centers, retail, or office settings
Employer & Industry UsageTech companies, e-commerce, service providersRetail, telecom, banking, and various service industries
Search & Comparison IntentFocus on online chat support rolesBroader customer support roles including phone and in-person

Entry Level Chat Agents primarily handle online chat support, requiring basic tech skills and working in digital environments. Customer Service Representatives often manage calls and in-person interactions across various industries. While both roles focus on customer support, chat agents specialize in online communication, making them ideal for remote work and digital customer engagement.

What are the most common challenges faced by entry-level chat agents, and how can they be effectively managed?

Entry-level chat agents often encounter challenges such as handling high volumes of simultaneous chats, managing difficult or frustrated customers, and quickly learning company-specific software and protocols. Effective time management and strong multitasking skills are essential for prioritizing customer needs and maintaining quality service. Regular feedback from supervisors, collaboration with team members, and leveraging knowledge bases can help new agents quickly adapt and improve their performance. Many companies also offer ongoing training and mentorship to support skill development and career growth.

What are entry level chat agents?

Entry level chat agents are customer service representatives who communicate with customers through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services. As entry-level positions, these roles usually require strong communication skills, basic computer literacy, and the ability to multitask. These jobs are often remote and may serve as a starting point for a career in customer support or related fields.
More about Entry Level Chat Agent jobs
What cities are hiring for Entry Level Chat Agent jobs? Cities with the most Entry Level Chat Agent job openings:
What are the most commonly searched types of Chat Agent jobs? The most popular types of Chat Agent jobs are:
What states have the most Entry Level Chat Agent jobs? States with the most job openings for Entry Level Chat Agent jobs include:
What job categories do people searching Entry Level Chat Agent jobs look for? The top searched job categories for Entry Level Chat Agent jobs are:
Entry Level Chat Agent jobs near you
Infographic showing various Entry Level Chat Agent job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, 4% Part Time, and 12% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $40,039 per year, or $19.2 per hour.

Entry Level Communications Agent

Marketing Consultancy Lab

Phoenix, AZ

$20.50 - $26.35/hr

Full-time

Posted 5 days ago

Job description

Job Title : Entry Level Communications Agent

Location: Phoenix, AZ

Job Type: Full-time

About Us: We are seeking a motivated and enthusiastic Entry Level Communications Agent to join our dynamic team. This role is an excellent opportunity for individuals looking to start a career in communications, customer service, or public relations. The successful candidate will be the first point of contact for clients, handling inquiries and providing clear, professional information and support.

Key Responsibilities:

  • Handle inbound and outbound communications via phone, email, and chat.
  • Provide accurate and timely information to clients regarding services and products.
  • Assist in resolving customer inquiries and issues efficiently and courteously.
  • Maintain detailed and organized records of interactions in the communication management system.
  • Collaborate with team members to ensure consistent and high-quality communication standards.

Requirements:

  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and a customer-focused attitude.
  • Ability to handle multiple communication channels simultaneously.
  • Proficient in using standard office software and communication tools.
  • Good problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a team.