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Full Time Earthlink Jobs (NOW HIRING)

Athens, TX (Onsite) Address : 1799 Enterprise St, Athens, TX 75751 Job Type : Full-Time, Permanent Schedule : Tuesday - Saturday | 6:00 a.m. - 3:00 p.m. EarthLink is hiring a Customer Support ...

Full Time Earthlink information

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$15

$32

$69

How much do full time earthlink jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time earthlink in the United States is $32.55, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $33.65 per hour, depending on experience, location, and employer.

Is EarthLink a reputable company?

EarthLink is a well-established internet service provider with a history dating back to 1994. It is generally considered reputable within the telecommunications industry, offering reliable internet services and employment opportunities for roles such as customer support and network technicians.

What is the difference between Full Time Earthlink vs Part Time Earthlink?

AspectFull Time EarthlinkPart Time Earthlink
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
Employment StatusFull-time employment with benefitsPart-time employment, often without benefits
CertificationsMay require specific technical or customer service certificationsSimilar certifications, but less emphasis on extensive experience
Work EnvironmentOffice or remote, structured scheduleFlexible hours, possibly remote or on-site

Full Time Earthlink positions generally offer a stable schedule, benefits, and a structured work environment, while Part Time Earthlink roles provide flexibility with fewer hours and benefits. The choice depends on your availability and career goals.

More about Full Time Earthlink jobs
What are the most commonly searched types of Earthlink jobs? The most popular types of Earthlink jobs are:
Infographic showing various Full Time Earthlink job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $67,697 per year, or $32.5 per hour.
Customer Service

$13/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Job description

Customer Support Representative (Entry-Level Tech Support)
Location: Athens, TX (Onsite)
Address: 1799 Enterprise St, Athens, TX 75751
Job Type: Full-Time, Permanent
Schedule: Tuesday – Saturday | 6:00 a.m. – 3:00 p.m.
EarthLink is hiring a Customer Support Representative to provide technical support to our business customers and help ensure the reliable operation of our telecommunications services.
This is an entry-level role and a great opportunity for someone with a strong interest in technology who wants to build hands-on experience in technical support, networking fundamentals, and customer service. If you enjoy problem-solving, learning new systems, and helping customers, this role offers a solid foundation for career growth.
This position is based on-site at our Athens, TX office and works a consistent daytime schedule.
The Responsibilities For This Position Include:
• Diagnose and resolve basic network and modem functionality issues
• Walk customers through common hardware and software configurations
• Provide support to customers in person, by phone, and via email
• Document customer interactions, troubleshooting steps, and resolutions accurately
• Create, update, and monitor work orders and trouble tickets
• Communicate status updates to customers throughout the resolution process
• Perform follow-up calls to confirm service restoration and customer satisfaction
• Escalate complex technical issues to Tier 2 support when needed
• Perform site surveys as assigned
What You Bring:
• Passion for technology and interest in learning technical systems
• Customer-focused attitude with strong listening skills
• Strong verbal and written communication skills
• Comfortable working with computers and learning new software
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Ability to multitask and work effectively in a fast-paced environment
• Minimum of a high school diploma or GED
• Ability to pass a pre-employment background check and drug screen
• Previous customer service or technical support experience, preferred
• Coursework, certifications, or self-study related to IT, networking, or technology, preferred
Pay amp; Benefits
• Hourly Pay: $13.00 per hour
Benefits Include:
            * Medical, dental amp; vision insurance
            * Life amp; disability insurance
            * Paid Time Off (PTO)
            * 401(k) with a generous company match      
Apply Today
If you’re eager to learn, enjoy helping customers, and have a passion for technology, we encourage you to apply. This is a great opportunity to start or grow a career with a company that genuinely values your contributions.
Click here to learn more about Earthlink!