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2Nd Shift Chat Agent Jobs (NOW HIRING)

Utz Brands, Inc.

Seasoner - 2nd Shift

Hanover, PA · On-site

... 2nd shift. As a Seasoner, this candidate will be responsible for operation of spice machines ... Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how ...

Utz Brands, Inc.

Janitor - 2nd Shift

Kings Mountain, NC · On-site

$13.75 - $17.75/hr

Utz Quality Foods is hiring a 2nd Shift Janitor to join our logistics team in Gastonia, NC . In ... Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how ...

iMPact Business Group

Be Seen First

Assembler (1st & 2nd Shift) - 27442

Redmond, WA · On-site

$22.80 - $24.80/hr

M-Th 530a-4p-$22.80/hr * 2nd Shift M-Th 330p-2a-$24.80/hr * OT when needed * Redmond, WA (Willows ... Chat with us live:

Aston Carter

Logistics Agent (2nd Shift)

Belleville, MI · On-site

$21 - $26/hr

Logistics Agent - 2nd Shift and 3rd shift The Logistics Agent plays a key role in ensuring critical freight moves efficiently from point A to point B for manufacturing and automotive customers across ...

Polygon Company

Taper Operator: 2nd Shift

Walkerton, IN

$15.25 - $18.25/hr

Prepare mandrels and molds for composite lay-up, ensuring cleanliness and proper release agent ... This is a 2nd Shift position. 1st Shift: Monday through Friday 7:00am - 3:00pm EST 2nd Shift:

Polygon Company

Taper Operator: 2nd Shift

Walkerton, IN · On-site

$15.25 - $18.25/hr

Prepare mandrels and molds for composite lay-up, ensuring cleanliness and proper release agent ... This is a 2nd Shift position. 1st Shift: Monday through Friday 7:00am - 3:00pm EST 2nd Shift:

Polygon Company

Taper Operator: 2nd Shift

Walkerton, IN · On-site

$15.75 - $19/hr

Prepare mandrels and molds for composite lay-up, ensuring cleanliness and proper release agent ... This is a 2nd Shift position. 1st Shift: Monday through Friday 7:00am - 3:00pm EST 2nd Shift:

Polygon Company

Taper Operator: 2nd Shift

Walkerton, IN · On-site

$15.75 - $19/hr

Prepare mandrels and molds for composite lay-up, ensuring cleanliness and proper release agent ... This is a 2nd Shift position. 1st Shift: Monday through Friday 7:00am - 3:00pm EST 2nd Shift:

Acara Solutions

2nd shift Manufacturing Engineer

Richmond, VA · On-site

$67K - $86K/yr

AI agent role is to help speed up your hiring process by answering questions, confirming basic ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

CHEP

Shift Lead- 2nd shift

Scarborough, ME · On-site

$14.25 - $17.75/hr

The Shift Lead will be responsible for 2nd shift and assisting the Plant Leadership in managing ... Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.

CHEP

Shift Lead- 2nd shift

Scarborough, ME

$14.25 - $17.75/hr

The Shift Lead will be responsible for 2nd shift and assisting the Plant Leadership in managing ... Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.

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2Nd Shift Chat Agent information

What are the key skills and qualifications needed to thrive in the 2Nd Shift Chat Agent position, and why are they important?

To thrive as a 2Nd Shift Chat Agent, you need strong written communication skills, proficiency in multitasking, and familiarity with customer service principles, typically supported by a high school diploma or equivalent. Experience with chat platforms, CRM systems, and ticketing software is often required, and some employers may value relevant customer service certifications. Attention to detail, patience, and problem-solving abilities are key soft skills that help agents excel in resolving customer inquiries efficiently. These skills are vital for maintaining high customer satisfaction and effective support, especially during later shifts when independent judgment and reliability are essential.

What is a 2nd Shift Chat Agent job?

A 2nd Shift Chat Agent is responsible for assisting customers through online chat support during the second shift, typically in the afternoon and evening hours. Their duties include answering inquiries, resolving issues, and providing product or service information in a timely and professional manner. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.

What are the typical daily responsibilities of a 2Nd Shift Chat Agent?

As a 2Nd Shift Chat Agent, your main responsibilities include assisting customers via chat, troubleshooting issues, answering questions about products or services, and logging interactions in company systems. You may handle multiple conversations at once while adhering to quality and response time standards set by your employer. Since this role is during second shift hours, you might also address escalated issues that occur after standard business hours, requiring both initiative and independence. Additionally, you’ll likely collaborate virtually with team members and supervisors to ensure smooth handoffs and updates on ongoing customer cases.

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2Nd Shift Chat Agent jobs near you
Infographic showing various 2Nd Shift Chat Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.
Seasoner - 2nd Shift

Seasoner - 2nd Shift

Utz Brands, Inc.

Hanover, PA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

Utz Quality Foods is looking to grow our loyal, career driven, and customer focused team, and is currently recruiting for a Seasoner to work from our manufacturing facility located in Wilkes Barre, PA on 2nd shift. As a Seasoner, this candidate will be responsible for operation of spice machines assuring consistent flow of spice application.
This position is scheduled to work Mon-Fri 2:30 PM - 11:00 PM
Key Responsibilities
  • Monitors and fills spice machines as necessary.
  • Ensures that there is consistent flow of potato chips on conveyor and correct amount of spice flowing onto chips.
  • Makes sure the salts are within standard.
  • Maintains accurate records of spices used.
  • Responsible to keep spices with allergens stored away from other spices.
  • Communicates frequently with inspectors, packers, packaging machine operators and quality assurance lab to guarantee product quality

Requirements
  • English proficiency, required
  • Spanish proficiency, highly preferred
  • Knowledge of food safety practices, GMPs, and SQF requirements

Our Recruitment Process
  • Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.
  • Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
  • Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.

Continuously Pursuing Excellence!
Here at Utz, we have a passion for food that our associates enjoy creating, our customers value selling, and our consumers love eating. Our renowned family of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. We provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We believe it is important to help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives.
Our benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more. Join OneUtzTeam and help us spread joy through food for generations to come!
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
  • Must have good written and oral communication skills and attention to detail.
  • Candidate must be self-motivated and able to work well in a team environment.
  • Detail oriented, organized, reliable and resourceful.
  • Solid decision-making skills.
  • Ability to work effectively both independently and within a team environment.
  • Ability to frequently lift 50-pound bags of spice.
  • High school diploma or GED equivalent.

Apply