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Day Shift Chat Representative Jobs (NOW HIRING)

Reliance One

Chat Agent - #159182 (Day Shift)

Warren, MI · On-site

$19/hr

Chat Agent / Dealership Business Development Center Advisor ROLE SYNOPSIS Associates utilize ... Represent dealerships across the national and global market via webchat, email, and various digital ...

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UMR

Provider Customer Service Call and Chat Representative

$16.50 - $22.25/hr

Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:35am - 6:05pm EST / 8:35am - 5:05 PM CST. It may be necessary, given the ...

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How much do day shift chat representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for day shift chat representative in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

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Day Shift Chat Representative jobs near you
Infographic showing various Day Shift Chat Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.

Sales Chat Representative

Cincinnati, OH

School Outfitters
Retail • 51 - 200 employees
Learn more about School Outfittersexternal

Full-time

Re-posted 10 hours ago

Job description

Sales Chat Representative (Inside Sales)
School Outfitters | Convert customer demand into revenue through live chat and follow-up | Cincinnati, OH | On-site Work Environment
Build a Career Where You Make an Impact Every Day
Why This Role Matters
We're looking for a high-performing Sales Chat Representative who will serve as a critical conversion engine for School Outfitters. Success means more than answering an inquiry or creating a quote; it means owning the opportunity through the buying process and driving it toward an order.
What You’ll Own
Revenue amp; Sales Performance
  • Own an annual individual sales goal of $8 million or more.
  • Convert inbound customer demand into completed sales by actively managing chat requests, online forms, quote requests, email inquiries, marketing leads, and existing customer relationships.
  • Manage opportunities from initial engagement through order placement, improving quote-to-order conversion and close rates.
  • Ask for the order, create appropriate urgency, and identify opportunities to increase order value through additional School Outfitters solutions.
Consultative Selling amp; Opportunity Development
  • Conduct discovery conversations to understand customer needs, budgets, timelines, decision-making processes, and purchasing objectives.
  • Recommend solutions that align with customer requirements and proactively address barriers to purchase.
  • Maintain consistent follow-up until the opportunity is won, lost, or appropriately dispositioned.
  • Prioritize activity based on opportunity value, customer intent, timing, and revenue potential.
Customer Retention amp; Relationship Growth
  • Build lasting customer relationships that encourage repeat business and long-term loyalty.
  • Expand existing relationships and identify future projects and opportunities.
  • Position School Outfitters as a trusted resource by educating customers on our products, services, contracts, and solutions.

How You’ll Make an Impact
  • $8 million or more in annual sales revenue
  • Achievement or exceedance of individual sales goals
  • Improved quote-to-order, lead-to-order, and lead-to-quote conversion
  • Customer satisfaction and overall customer experience

What We’re Looking For
  • Bachelor's degree preferred.
  • At least 3 years of previous sales experience with demonstrated success achieving or exceeding individual revenue goals.
  • Proven ability to manage a high volume of sales opportunities and convert customer interest into revenue.
  • Strong consultative selling, discovery, negotiation, objection-handling, and closing skills.
  • Demonstrated ability to build and retain customer relationships.
  • Strong sense of urgency, personal accountability, organization, prioritization, and time-management skills.
  • Excellent verbal and written communication skills.
  • Ability to analyze performance, adjust sales activity, and thrive in a fast-paced, goal-oriented environment.
  • Experience with AI solutions preferred.
Schedule
  • Monday-Friday, 9:00am to 6:00pm
  • No weekends or holidays

What You’ll Gain
  • Direct ownership of measurable revenue outcomes.
  • The opportunity to build long-term customer relationships.
  • A position where initiative and results are rewarded.
About Us
At School Outfitters, we help educators create engaging learning environments that support student success. As a leading national supplier of educational furniture and equipment, we combine eCommerce, design expertise, and customer service to deliver meaningful outcomes for schools and communities.
We are a 100% employee-owned company, and we believe our people, systems, and culture are what differentiate us.
Our team is driven by a shared mindset: Believe in people, enjoy the journey, relentlessly search for better, play to win, and Live the Golden Rule.
If you’re looking for a role where your leadership directly impacts growth, customers, and long-term value—you’ll find it here.
Compensation, Benefits amp; Work Environment
  • Competitive base + commission and bonus opportunities
  • Employee Stock Ownership Plan (ESOP)
  • Comprehensive benefits package
  • Onsite work environment (Cincinnati, OH)

Apply Today
If you’re ready to lead a team, drive performance, and make a measurable impact on revenue and growth, we’d love to hear from you.
Apply today to start the conversation.
School Outfitters is an equal opportunity employer. EEO – Disabled / Veterans.

Apply