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2Nd Shift Chat Agent Jobs (NOW HIRING)

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... Mason City, IA Job Type: Full Time Shift(s) Available: 2nd Compensation: $21.85/hr Benefits ...

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... Mason City, IA Job Type: Full Time Shift(s) Available: 2nd Compensation: $21.85/hr Benefits ...

Taper Operator: 2nd Shift

Walkerton, IN · On-site

$15.75 - $19/hr

Prepare mandrels and molds for composite lay-up, ensuring cleanliness and proper release agent ... This is a 2nd Shift position. 1st Shift: Monday through Friday 7:00am - 3:00pm EST 2nd Shift:

2nd shift Manufacturing Engineer

Richmond, VA · On-site

$67K - $86K/yr

AI agent role is to help speed up your hiring process by answering questions, confirming basic ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Shift Lead- 2nd shift

Scarborough, ME · On-site

$14.25 - $17.75/hr

The Shift Lead will be responsible for 2nd shift and assisting the Plant Leadership in managing ... Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.

Shift Lead- 2nd shift

Scarborough, ME · On-site

$14.25 - $17.75/hr

The Shift Lead will be responsible for 2nd shift and assisting the Plant Leadership in managing ... Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.

Janitor - 2nd Shift

Kings Mountain, NC

$13.75 - $17.75/hr

... the 2nd Shift working Monday to Friday 3:00 PM to - 11:00 PM. This is a great opportunity for ... Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how ...

Front Desk Agent

Charlotte, NC

$14 - $17.50/hr

Hotel Front Desk Agent Sleep Inn NorthLake, Charlotte, NC 28216 is now hiring Hotel Front Desk Agent for second shift. This small, beautiful, newly renovated hotel is dedicated to warm, friendly ...

Front Desk Agent

Paxton, IL

$13.50 - $17.25/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... This position is for second shift. The hours of 3p-11p This is a part time position for 1-2 days a ...

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... This position is for second shift. The hours of 3p-11p This is a part time position for 1-2 days a ...

Quanex is looking for a Team Lead - Paint - 2nd Shift to join our team located in Owatonna ... The Team Lead is the change agent within the department and as such must have the ability to ...

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2Nd Shift Chat Agent information

See salary details

$5

$17

$24

How much do 2nd shift chat agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for 2nd shift chat agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the 2Nd Shift Chat Agent position, and why are they important?

To thrive as a 2Nd Shift Chat Agent, you need strong written communication skills, proficiency in multitasking, and familiarity with customer service principles, typically supported by a high school diploma or equivalent. Experience with chat platforms, CRM systems, and ticketing software is often required, and some employers may value relevant customer service certifications. Attention to detail, patience, and problem-solving abilities are key soft skills that help agents excel in resolving customer inquiries efficiently. These skills are vital for maintaining high customer satisfaction and effective support, especially during later shifts when independent judgment and reliability are essential.

What is a 2nd Shift Chat Agent job?

A 2nd Shift Chat Agent is responsible for assisting customers through online chat support during the second shift, typically in the afternoon and evening hours. Their duties include answering inquiries, resolving issues, and providing product or service information in a timely and professional manner. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.

What are the typical daily responsibilities of a 2Nd Shift Chat Agent?

As a 2Nd Shift Chat Agent, your main responsibilities include assisting customers via chat, troubleshooting issues, answering questions about products or services, and logging interactions in company systems. You may handle multiple conversations at once while adhering to quality and response time standards set by your employer. Since this role is during second shift hours, you might also address escalated issues that occur after standard business hours, requiring both initiative and independence. Additionally, you’ll likely collaborate virtually with team members and supervisors to ensure smooth handoffs and updates on ongoing customer cases.

More about 2Nd Shift Chat Agent jobs
What cities are hiring for 2Nd Shift Chat Agent jobs? Cities with the most 2Nd Shift Chat Agent job openings:
What are the most commonly searched types of Chat Agent jobs? The most popular types of Chat Agent jobs are:
What states have the most 2Nd Shift Chat Agent jobs? States with the most job openings for 2Nd Shift Chat Agent jobs include:
Infographic showing various 2Nd Shift Chat Agent job openings in the United States as of June 2026, with employment types broken down into 36% Full Time, 46% Part Time, 9% Contract, and 9% Nights. Highlights an 91% In-person, and 9% Hybrid job distribution, with an average salary of $35,664 per year, or $17.1 per hour.
Machine Operator - 2nd Shift

Machine Operator - 2nd Shift

Cargill

Mason City, IA • On-site

$21.85/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 215 frontline employees who took The Breakroom Quiz

18th of 48 rated food wholesalers


Job description

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill's protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.
Job Location: Mason City, IA
Job Type: Full Time
Shift(s) Available: 2nd
Compensation: $21.85/hr
Benefits Information
  • Shift differential and incentives
  • Medical, Dental, Vision, and Prescription Drug Insurance
  • Health and Wellness Incentives
  • Paid Vacation and Holidays
  • 401(k) with Cargill matching contributions
  • Flexible Spending Accounts (FSAs)
  • Short-Term Disability and Life Insurance
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Employee Discounts

Principal Accountabilities
  • Accountable for the production of food safe product in a fast-paced manufacturing environment
  • Start up and shut down of a production line, making mechanical adjustments, and troubleshooting equipment
  • Ensuring all production paperwork is completed
  • Responsible for containing and proactively addressing potential problems that may arise in an effort to limit disruptions to production
  • Ensuring all processing steps have been completed and a quality product is delivered to the customer (all food handling tasks were completed properly; i.e. proper packaging, weights are in acceptable range) including assisting others as needed
  • Maintain adherence to all Corporate Environmental Health and Safety Policies and Procedures
  • This position shall have the responsibility to report problems with the food safety management system to identified person(s)
  • This position has the responsibility and authority to initiate and record actions
  • Acquire and maintain knowledge of HACCP/OPRP/PRP (GMP) policies and requirements to complete all monitoring and/or verifications tasks as outlined by Food Safety Management

Required Qualifications
  • Must be eligible to work in the united states without visa sponsorship
  • Must be 18 years or older
  • Must be able to read, write, and speak English
  • Must have basic math skills (Addition, subtraction, multiplication, division
  • Must be willing to work in hot, cold, and wet environment
  • Availability to work outside of normal shift up to including weekend and off shift hours as needed
  • Ability to lift frequently
  • Successful completion of Buddy training program
  • Ability to obtain and maintain scissor lift, and floor scrubber training
  • Ability to work with heights and wear a safety harness

Preferred Qualifications
  • Previous food service, and/or production experience
  • Consistent work history in the last 12 months
  • Dependable and punctual
  • Previous leadership experience
  • Critical thinking skills
  • Driver's License
  • Ability to use or learn to use a tablet to complete documents

Please note that this position does not include relocation reimbursement.
Equal Opportunity Employer, including Disability/Vet

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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US