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Front Desk Agent Marriott Jobs (NOW HIRING)

PEA Group

Front Desk Agent - Marriott

Rochester, MN · On-site

$16/hr

Front Desk Agent Marriott Hotel Rochester Mayo Clinic, a part of Kahler Hospitality Group, is committed to providing exceptional service and a welcoming environment to all our guests. Our team ...

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CUSA, LLC

Front Desk Agent - Marriott

Slippery Rock, PA · On-site

$12 - $13/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the ... Completes their job duties in conjunction with the hotel's policy and procedures and Marriott brand ...

CUSA

Front Desk Agent - Marriott

Slippery Rock, PA

$12.25 - $15.50/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the ... Completes their job duties in conjunction with the hotel's policy and procedures and Marriott brand ...

CUSA, LLC

Front Desk Agent - Marriott

Slippery Rock, PA · On-site

$12 - $13/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the ... Completes their job duties in conjunction with the hotel's policy and procedures and Marriott brand ...

CUSA, LLC

Front Desk Agent - Marriott

York, NE · On-site

$16 - $17/hr

Front Desk Agent Fairfield Inn & Suites by Marriott York, Nebraska You set the tone for every guest stay. At the Fairfield Inn & Suites York, the front desk is the command center of the hotel. Guests ...

CUSA, LLC

Front Desk Agent - Marriott

York, NE · On-site

$16 - $17/hr

Front Desk Agent Fairfield Inn & Suites by Marriott York, Nebraska You set the tone for every guest stay. At the Fairfield Inn & Suites York, the front desk is the command center of the hotel. Guests ...

CUSA, LLC

Front Desk Agent - Marriott

York, NE · On-site

$14 - $17.75/hr

Front Desk Agent Fairfield Inn & Suites by Marriott York, Nebraska You set the tone for every guest stay. At the Fairfield Inn & Suites York, the front desk is the command center of the hotel. Guests ...

CUSA

Front Desk Agent - Marriott Experience

Gulfport, MS

$14.25 - $18/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the ... Must have previous Marriott Front Desk Experience. EEOC employeer Background check will be ...

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How much do front desk agent marriott jobs pay per hour?

As of May 29, 2026, the average hourly pay for front desk agent marriott in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Agent at Marriott, and why are they important?

To thrive as a Front Desk Agent at Marriott, you need strong customer service abilities, attention to detail, and basic administrative skills, often supported by a high school diploma or equivalent. Familiarity with property management systems (such as Opera), reservation software, and telephone systems is typically required. Outstanding interpersonal skills, problem-solving abilities, and a positive attitude help you excel in guest interactions and resolve issues efficiently. These skills ensure smooth operations, enhance guest satisfaction, and maintain Marriott's high standards of hospitality.

What are some common challenges faced by Front Desk Agents at Marriott, and how can they be effectively managed?

Front Desk Agents at Marriott often handle a fast-paced environment where they must juggle guest check-ins and check-outs, resolve guest concerns, and collaborate with housekeeping and maintenance teams. Common challenges include managing high guest volumes during peak hours, addressing guest complaints diplomatically, and balancing multiple tasks simultaneously. Effective communication, prioritization, and familiarity with Marriott's property management systems help agents navigate these challenges. Continuous training and support from colleagues and supervisors also play a crucial role in ensuring success and job satisfaction.

What does a Front Desk Agent at Marriott do?

A Front Desk Agent at Marriott is responsible for greeting guests, handling check-ins and check-outs, managing reservations, and providing information or assistance as needed during a guest's stay. They ensure all guests have a positive experience by addressing requests and resolving any issues promptly. Additionally, Front Desk Agents handle payments, answer phone calls, and coordinate with housekeeping and other hotel departments to meet guests' needs.

What is the difference between Front Desk Agent Marriott vs Front Desk Clerk?

AspectFront Desk Agent MarriottFront Desk Clerk
CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentLuxury hotel setting, Marriott brand standardsVarious hotel types, including independent and chain hotels
Employer & IndustryMarriott International hotels, hospitality industryHotels, motels, hospitality industry
Common Search/ComparisonYesYes

The main difference between a Front Desk Agent Marriott and a Front Desk Clerk lies in the brand standards and work environment. Front Desk Agents at Marriott typically work in upscale hotel settings with specific brand protocols, while Front Desk Clerks may work in a variety of hotel types. Both roles require similar credentials and focus on guest service, but Marriott positions often emphasize brand-specific training and standards.

What cities are hiring for Front Desk Agent Marriott jobs? Cities with the most Front Desk Agent Marriott job openings:
What states have the most Front Desk Agent Marriott jobs? States with the most job openings for Front Desk Agent Marriott jobs include:
What job categories do people searching Front Desk Agent Marriott jobs look for? The top searched job categories for Front Desk Agent Marriott jobs are:
Front Desk Agent Marriott jobs near you
Infographic showing various Front Desk Agent Marriott job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.
Front Desk Agent - Marriott

Front Desk Agent - Marriott

PEA Group

Rochester, MN • On-site

$16/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Front Desk Agent

Marriott Hotel Rochester Mayo Clinic, a part of Kahler Hospitality Group, is committed to providing exceptional service and a welcoming environment to all our guests. Our team members are our greatest asset, and we are dedicated to their growth and success.

We are seeking a friendly and professional Front Desk Agent to join our team. We are hiring full time and part time positions. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing outstanding guest service. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a memorable stay from check-in to check-out.

Responsibilities
  • Greet and welcome guests upon arrival and departure
  • Check guests in and out efficiently and accurately
  • Manage reservations via phone, email, and in-person
  • Handle guest inquiries, requests, and complaints promptly and professionally
  • Process payments and manage the cash drawer
  • Provide information about the hotel, available rooms, rates, and amenities
  • Coordinate with housekeeping and maintenance staff to ensure guest satisfaction
  • Maintain a neat and organized front desk area
  • Adhere to all hotel policies, procedures, and safety guidelines
Qualifications
  • High school diploma or equivalent
  • Previous experience in a customer service role, preferably in the hospitality industry
  • Proficiency with hotel management software (e.g., OPERA, Protel) is a plus
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Professional appearance and demeanor
  • Ability to stand for extended periods

Benefits:

  • Competitive pay
  • Health, dental, and vision insurance
  • Paid time off
  • Opportunities for career advancement and professional development

Compensation Range:

The compensation for this position is $16.00/hour based on qualifications and experience.

What We Offer:

  • Competitive starting wages
  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants

Apply