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2Nd Shift Chat Agent Jobs (NOW HIRING)

Please note that DSV will never request a chat interview or solicit funds from applicants or ... Supervisor, Operations (2nd Shift) - 118815 Time Type: Full Time POSITION SUMMARY The Operations ...

Front Desk Agent

Paxton, IL · On-site

$15/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... This position is for second shift. The hours of 3p-11p This is a part time position for 1-2 days a ...

Kitchen Agent - 2nd Shift

Fall River, MA · On-site

$17 - $21.25/hr

The Agent completes tasks assigned by the Kitchen Supervisor and Packaging Supervisor. Carry out day-to-day tasks including prepping, cleaning, cooking, labeling, wrapping and operating basic ...

Front Desk Agent

Paxton, IL · On-site

$15/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... This position is for second shift. The hours of 3p-11p This is a part time position for 1-2 days a ...

Kitchen Agent - 2nd Shift

Fall River, MA

$17 - $21.25/hr

The Agent completes tasks assigned by the Kitchen Supervisor and Packaging Supervisor. Carry out day-to-day tasks including prepping, cleaning, cooking, labeling, wrapping and operating basic ...

Front Desk Agent

Paxton, IL · On-site

$13.50 - $17.25/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... This position is for second shift. The hours of 3p-11p This is a part time position for 1-2 days a ...

Front Desk Agent

Paxton, IL · On-site

$15/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... This position is for second shift. The hours of 3p-11p This is a part time position for 1-2 days a ...

General information Job Title Cabin Agent 2nd shift - CVG Date Wednesday, July 15, 2026 Entity Unifi Aviation, LLC State Kentucky City Hebron Base Pay Rate: $ 18.00 Full/Part Time Part Time Exempt or ...

Showing results 41-60

2Nd Shift Chat Agent information

What is a 2nd shift chat agent?

A 2nd Shift Chat Agent is responsible for assisting customers through online chat support during the second shift, typically in the afternoon and evening hours. Their duties include answering inquiries, resolving issues, and providing product or service information in a timely and professional manner. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.

What are the typical daily responsibilities of a 2nd shift chat agent?

As a 2Nd Shift Chat Agent, your main responsibilities include assisting customers via chat, troubleshooting issues, answering questions about products or services, and logging interactions in company systems. You may handle multiple conversations at once while adhering to quality and response time standards set by your employer. Since this role is during second shift hours, you might also address escalated issues that occur after standard business hours, requiring both initiative and independence. Additionally, you’ll likely collaborate virtually with team members and supervisors to ensure smooth handoffs and updates on ongoing customer cases.

What are the key skills and qualifications needed to thrive in the 2nd shift chat agent position, and why are they important?

To thrive as a 2Nd Shift Chat Agent, you need strong written communication skills, proficiency in multitasking, and familiarity with customer service principles, typically supported by a high school diploma or equivalent. Experience with chat platforms, CRM systems, and ticketing software is often required, and some employers may value relevant customer service certifications. Attention to detail, patience, and problem-solving abilities are key soft skills that help agents excel in resolving customer inquiries efficiently. These skills are vital for maintaining high customer satisfaction and effective support, especially during later shifts when independent judgment and reliability are essential.

More about 2Nd Shift Chat Agent jobs

What cities are hiring for 2Nd Shift Chat Agent jobs?

Cities with the most 2Nd Shift Chat Agent job openings:

What are the most commonly searched types of Chat Agent jobs?

The most popular types of Chat Agent jobs are:

What states have the most 2Nd Shift Chat Agent jobs?

States with the most job openings for 2Nd Shift Chat Agent jobs include:

Infographic showing various 2Nd Shift Chat Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

$13.25 - $16.75/hr

Per diem, Other

Re-posted 19 days ago


Job description

Description

The Holiday Inn Express Ballantyne Hotel is currently seeking an experienced dynamic and motivated front desk agent to join our team at our StepStone Hospitality managed hotel. As a Front Desk Agent, you will approach all encounters with guests and associates in a friendly service-oriented manner. Stationed behind the front desk, the Front Desk Agent attends to all inquiries and requests from both hotel and dining guests as appropriate, providing information, recommendations, and directions to ensure a satisfactory response. We are seeking an individual with a flexible schedule that can fill in 1st, 2nd or 3rd shift as needed.


Weekdays, weekends, and holidays may be required. 1st Shift 7a-3p, 2nd Shift 3p-11p, 3rd Shift Night Audit 11p-7a




Requirements

The responsibilities of the Front Desk Agent include but are not limited to:

Register and assign rooms to guests.

Issue room key and escort instructions to Guest Service Agent or directly to guest.

Sort and track incoming mail and messages.

Transmit and receive messages using all communication avenues.

Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.

Keep record of room availability and rate.

Compute bill, collect payment, and make change for guests.

Make, confirm, and cancel reservations via all communication avenues.

Ability to accurately use various office software.

Have a full working knowledge and expertise of each shift including night audit