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Weekend Chat Agent Jobs (NOW HIRING)

Alphabe Insight

Customer Service Agent

Birmingham, AL

$14.50 - $19.50/hr

Customer Service Agent We are seeking a dedicated and enthusiastic Customer Service Agent to join ... Respond to customer inquiries promptly and professionally via phone, email, and chat. * Provide ...

Biz Voice Boost

Customer Service Agent

Raleigh, NC

$15 - $20.25/hr

Customer Service Agent Location: Raleigth Job Type: Full-time Job Summary: We are seeking a ... chat. * Assist customers in troubleshooting and resolving product issues or service-related ...

BCforward

Customer Service Agent

San Jose, CA

$17.13/hr

Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... Through email and chat, you will resolve issues related to uploading, publishing, and maintaining ...

Dewberry Charleston

Reservations Agent

Charleston, SC

$15 - $18.75/hr

Monitor live chat. * Build guest loyalty by offering assistance and recognizing returning guests ... Ability to work overtime, evenings, overnights, weekends, or holidays. BENEFITS OF JOINING THE ...

BCforward

Customer Service Agent

San Jose, CA

$17.13/hr

Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... Through email and chat, you will resolve issues related to uploading, publishing, and maintaining ...

Hyatt

Front Office Agent

Savannah, GA · On-site

$15.25 - $18.75/hr

... evenings, weekends and holidays. · Welcomes and registers Hotel guests, explaining the ... Interactions with guest will be in-person, phone, Four Seasons chat, and by email · Utilize a ...

The Dewberry

Reservations Agent

Charleston, SC

$15 - $18.75/hr

Monitor live chat. * Build guest loyalty by offering assistance and recognizing returning guests ... Ability to work overtime, evenings, overnights, weekends, or holidays. Benefits of joining the ...

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All JobsChat Agent JobsWeekend Chat Agent Jobs

Weekend Chat Agent information

See salary details

$5

$17

$24

How much do weekend chat agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for weekend chat agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Weekend Chat Agent vs Customer Service Representative?

AspectWeekend Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via chat, e-commerce, tech companiesBroad customer service roles across industries
Search & Comparison IntentFocus on online chat support roles during weekendsGeneral customer service roles, including phone and in-person

Weekend Chat Agents primarily handle online chat support during weekends, often in tech or e-commerce sectors, requiring basic computer skills. Customer Service Representatives have broader roles, including phone and in-person support across various industries. While both roles focus on customer support, Weekend Chat Agents specialize in online chat during weekends, whereas Customer Service Reps may work weekdays and in multiple formats.

More about Weekend Chat Agent jobs
What cities are hiring for Weekend Chat Agent jobs? Cities with the most Weekend Chat Agent job openings:
What are the most commonly searched types of Chat Agent jobs? The most popular types of Chat Agent jobs are:
What states have the most Weekend Chat Agent jobs? States with the most job openings for Weekend Chat Agent jobs include:
What job categories do people searching Weekend Chat Agent jobs look for? The top searched job categories for Weekend Chat Agent jobs are:
Weekend Chat Agent jobs near you
Infographic showing various Weekend Chat Agent job openings in the United States as of May 2026, with employment types broken down into 29% Full Time, 62% Part Time, and 9% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $35,664 per year, or $17.1 per hour.

Remote - Customer Service Representative w/ the VA (Phone/Email/Chat)

National Guard Employment Network

Remote

$17/hr

Full-time

Posted 2 days ago

Job description

Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This role requires at least 3 years of customer service or contact center experience.
This position is open to CONUS, AK, HI. California is a specifically excluded hiring location.
The position is fully remote.
Background check required.
Rotational shifts (Performance based 8 hours shift will be designated)
The pay for this role is $17 per hour.
This is a W2 position.
Multiple openings are available, with new hire onboardings expected throughout 2026!
Equipment is provided.
Customer Service Agent/Representative - Remote
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Note: The first 2 weeks consist of a mandatory training period being held Monday through Friday from 9am EST to 5:30pm EST. Training is conducted via zoom and requires daily on-screen participation in your personal workspace with a strong internet connection. Attendance is mandatory for graduation. Participants MUST always remain on camera for the entirety of training period each day. Professional attire is always expected with no background distractions or interruptions.
Overview:
The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applications and other resources. The CSR will enter applicable supporting information into systems and web forms on an application via computer. All transactions must be conducted accurately, courteously, and in a timely manner.
Customer Service Agents may also provide other functions, such as examination scheduling, rescheduling, or information verification.
Key Tasks
  • Answer inbound telephone calls as well as customer inquiries in other channels (email, chat, SMS) as needed in a courteous, timely, and professional manner following established guidelines and policies
  • Make outbound calls as necessary based on business needs
  • Resolve or escalate customer inquires in a timely manner
  • Encourage use of electronic communication with customers
  • Accurately documents all customer interactions using Case Management or Customer Relationship Management (CRM) system
  • Follow SOPs and policies
  • Maintain a high degree of quality with each customer interaction as measured by internal quality monitoring forms and customer satisfaction surveys.
  • Follow-up established escalation process for customer inquiries requiring more investigation and/or a higher level of support
  • Use frequently asked questions (FAQs) and help look up and provide information to inquiries
  • Utilize departmental knowledge bases and training material to answer customer inquiries
  • Maintain up-to-date knowledge of policies and procedures as applicable
  • Adhere to published schedule according to attendance guidelines
  • May be required to work some weekends and holidays
  • Perform other duties as assigned

#LI-Remote
Additional Qualifications/Responsibilities
Qualifications and Skills
Education: Degree preferred School diploma or GED required
Experience: 3 years customer service or contact center experience
Skills and Abilities:
  • Be able to read and speak English clearly, professionally and fluently
  • Listening and human relations skills
  • Have the ability to organize simultaneous tasks for individual assignments and understand the process or workflow of each inquiry resolution
  • Typing and writing abilities To respond appropriately to changing situations
  • Ability to work as a team member

Pay Rate: $17 / Hr
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Rotational shifts: Yes

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