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Weekend Chat Agent Jobs in Texas (NOW HIRING)

Support Agent, X Money

Bastrop, TX

$18.75 - $24.75/hr

Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision ... Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability ...

Support Agent, X Money

Bastrop, TX · On-site

$18.75 - $24.75/hr

Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision ... Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability ...

Support Agent, X Money

Bastrop, TX

$18.75 - $24.75/hr

Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision ... Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability ...

Customer Care Agent

Lubbock, TX · On-site

$16.50/hr

Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels ... weekend shift * $1.00 for bilingual associates. Ashley values its diversity and is proud to be an ...

Customer Care Agent

El Paso, TX · On-site

$16.50/hr

Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels ... weekend shift * $1.00 for bilingual associates. Ashley values its diversity and is proud to be an ...

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Weekend Chat Agent information

See Texas salary details

$11

$15

$20

How much do weekend chat agent jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for weekend chat agent in Texas is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $16.78 per hour, depending on experience, location, and employer.

What is the difference between Weekend Chat Agent vs Customer Service Representative?

AspectWeekend Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via chat, e-commerce, tech companiesBroad customer service roles across industries
Search & Comparison IntentFocus on online chat support roles during weekendsGeneral customer service roles, including phone and in-person

Weekend Chat Agents primarily handle online chat support during weekends, often in tech or e-commerce sectors, requiring basic computer skills. Customer Service Representatives have broader roles, including phone and in-person support across various industries. While both roles focus on customer support, Weekend Chat Agents specialize in online chat during weekends, whereas Customer Service Reps may work weekdays and in multiple formats.

What are the most commonly searched types of Chat Agent jobs in Texas? The most popular types of Chat Agent jobs in Texas are:
What job categories do people searching Weekend Chat Agent jobs in Texas look for? The top searched job categories for Weekend Chat Agent jobs in Texas are:
What cities in Texas are hiring for Weekend Chat Agent jobs? Cities in Texas with the most Weekend Chat Agent job openings:
Infographic showing various Weekend Chat Agent job openings in Texas as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,315 per year, or $15.5 per hour.

Support Agent, X Money

SpaceXAI

Bastrop, TX

$18.75 - $24.75/hr

Other

Posted 20 days ago


Job description

ABOUT THE ROLE:

We are seeking empathetic and dynamic X Money Support Agent to join our fast-paced, customer-centric Payments team at SpaceXAI. In this role, you will be the voice of our brand, resolving customer inquiries with professionalism and care across voice, chat, and email channels. You'll tackle issues related to accounts, transactions, cards, payments, disputes, and app functionality, while identifying opportunities to enhance the customer experience. Ideal candidates are creative problem-solvers with a passion for delivering exceptional service and driving customer satisfaction in a high-energy, fintech environment.

RESPONSIBILITIES:
  • Serve as the first point of contact, embodying X Payments's commitment to trust and excellence in every customer interaction.
  • Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision, addressing issues related to login access, card usage, transaction status, transfers, and account settings.
  • Troubleshoot complex customer issues, guiding users through solutions and educating them on product features, policies, and processes.
  • Handle disputes and fraud claims with accuracy, capturing critical details and escalating to appropriate teams when necessary.
  • Document all interactions thoroughly in our CRM system, ensuring timely follow-up and resolution.
  • Proactively identify and flag technical or recurring issues to internal teams (Product, Risk, Compliance) to drive platform improvements.
  • Stay up-to-date on company policies, regulatory requirements, and platform updates to provide accurate and compliant information.
  • Meet performance metrics, including average handle time, first contact resolution, and customer satisfaction (CSAT) targets.
  • Uphold a positive brand experience, even in high-pressure situations, while maintaining vigilance when handling sensitive information and escalating suspicious activity per protocols.
  • Contribute insights to shape a scalable, customer-focused support model that maximizes satisfaction and operational efficiency.
BASIC QUALIFICATIONS:
  • 2+ years of experience in customer support, ideally in fintech, banking, or a fast-paced digital environment.
  • Proven experience managing customer interactions via phone, chat, and email in a support or contact center setting.
  • Exceptional verbal and written communication skills, with a focus on clarity, tone, and professionalism.
  • Strong problem-solving skills and attention to detail, with the ability to balance empathy with policy adherence.
  • Proficiency in navigating support platforms such as ACD systems, ticketing tools, CRMs, and knowledge bases.
  • Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability for urgent situations.
PREFERRED SKILLS AND EXPERIENCE:
  • Familiarity with financial services, debit/credit cards, mobile apps, or payment platforms.
  • A strong sense of ownership, with enthusiasm for resolving complex customer issues and driving continuous improvement.
  • A passion for problem-solving and enhancing customer experiences through creative solutions.
  • High energy and a proactive attitude to deliver results in a dynamic, fast-paced environment.
  • A sense of humor and adaptability to thrive in a rapidly evolving fintech landscape.

ITAR REQUIREMENTS:

  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv) Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.