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Part Time Chat Agent Jobs in Texas (NOW HIRING)

Education First FCU

ITM Agent- Part Time

Beaumont, TX · On-site

Takes ownership over issues within agent's authority for online service channels such as remote ... Work across abroad range of platforms with ease, including but not limited to chat, ticketing ...

Education First FCU

ITM Agent- Part Time

Beaumont, TX · On-site

Takes ownership over issues within agent's authority for online service channels such as remote ... Work across abroad range of platforms with ease, including but not limited to chat, ticketing ...

Rugiet Health

Patient Support Agent (Part Time)

Austin, TX · Remote

$17 - $19/hr

We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

Rugiet Health

Patient Support Agent (Part Time)

Austin, TX · On-site +1

$17 - $19/hr

We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

ALL WEB LEADS INC

Contact Center Representative

Austin, TX · Remote

$16.75 - $21.75/hr

You will be working Part Time as part of a virtual team , interfacing with other team members as we ... Communicate with your team daily through chat. Does This Describe You: * Superior verbal ...

AWL

Contact Center Representative - Work From Home

Austin, TX · On-site +1

$17.50 - $22.75/hr

You will be working Part Time as part of a virtual team , interfacing with other team members as we ... Communicate with your team daily through chat. Does This Describe You: * Superior verbal ...

All JobsChat Agent JobsPart Time Chat Agent JobsPart Time Chat Agent Jobs in Texas

Part Time Chat Agent information

How much do part time chat agents get paid?

Part-time chat agents typically earn between $10 and $20 per hour, depending on the company, experience, and location. Some roles may also offer performance-based bonuses or incentives, and proficiency with chat tools and customer service skills can influence pay rates.

What is a part time chat agent?

A Part Time Chat Agent is responsible for handling customer inquiries, providing support, and assisting users via online chat. This role typically involves responding to messages in real time, resolving customer concerns, and ensuring a positive user experience. The position is often remote and requires strong communication skills, quick problem-solving abilities, and familiarity with company products or services. Hours are usually flexible, making it a suitable option for students or individuals seeking supplemental income.

What does a part time chat agent do?

As a Part Time Chat Agent, your day usually involves assisting customers through live chat, answering product or service inquiries, resolving issues, and escalating complex concerns to supervisors when needed. You’ll often work independently but may collaborate with teammates or other departments to ensure customer needs are met promptly and accurately. Schedules are typically flexible to accommodate part-time hours, with shifts often covering peak customer activity periods, such as evenings or weekends. This role offers a fast-paced environment and the opportunity to sharpen your communication and technical skills while helping customers in real time.

What skills and qualifications are needed to be a part time chat agent?

To thrive as a Part Time Chat Agent, you need strong written communication skills, proficiency in typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and troubleshooting tools is typically expected. Excellent problem-solving abilities, patience, and a positive attitude help agents stand out in customer interactions. These skills are crucial for efficiently resolving customer inquiries and ensuring a high level of customer satisfaction in a fast-paced online environment.

How do you become a part time chat agent?

To become a part-time chat agent, you typically need to have good communication skills, basic computer proficiency, and sometimes prior customer service experience. Many companies require applicants to complete an online application and may conduct a skills assessment or interview. Flexibility in scheduling and familiarity with chat platforms or customer support tools are also beneficial.
What are the most commonly searched types of Chat Agent jobs in Texas? The most popular types of Chat Agent jobs in Texas are:
What are popular job titles related to Part Time Chat Agent jobs in Texas? For Part Time Chat Agent jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Part Time Chat Agent jobs in Texas look for? The top searched job categories for Part Time Chat Agent jobs in Texas are:
What cities in Texas are hiring for Part Time Chat Agent jobs? Cities in Texas with the most Part Time Chat Agent job openings:
Part Time Chat Agent jobs near you
Infographic showing various Part Time Chat Agent job openings in Texas as of July 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

ITM Agent- Part Time

Education First FCU

Beaumont, TX • On-site

Part-time

Re-posted 16 days ago

Job description

Job Summary
ITM Agents are responsible for accurately processing financial transactions and being an effective source of information for our members through many channels. Agents interact with members through the various digital and remote channels such as interactive teller machine (ITM), chat, email, secure messaging or other digital platforms. They provide friendly, professional, confidential and effective assistance to member and company associates assuring a positive experience and minimizing wait time. This position also focuses on the following:
Major Duties and Responsibilities
  • Professionally respond to and resolve inquiries to incoming requests through interactive teller machine (ITM), email, chat, secure messaging, text, or other digital platforms. Utilizes advanced problem solving and decision-making skills. Promptly, accurately, and efficiently assist with monetary transactions, account inquiries, research, maintenance, disputes, and non-monetary transactions. Ensure proper identification is presented for appropriate transactions. Maintain a high degree of member confidentiality and manage risk appropriately. Takes ownership over issues within agent's authority for online service channels such as remote deposit capture, ATM deposits, mobile banking and bill pay. Completes required teller reports and end of shift work.
  • Operate in an organized, detail-oriented fashion performing operational tasks while responding promptly to member inquiries and requests demonstrating accuracy and commitment to the member base. Able to quickly pivot from one task to another and handle multiple incoming requests, meeting established service level agreements. Work across abroad range of platforms with ease, including but not limited to chat, ticketing software, teller software, Microsoft etc. Completes required teller reports and end of shift work.
  • Listens and responds to members situations or complaints utilizing credit union service skills; offers solutions and if unable to resolve guides members to the appropriate staff or management for assistance. Maintains a thorough knowledge of the features and benefits of all Credit Union products and services to deepen member relationships. Identifies and recommends products /services best suited for potential and existing members and refers to appropriate staff.
  • Completes all required quarterly /annual product knowledge exams and mandatory trainings. Participates in all meetings and sales & service development activities.
  • Create and maintain a clean, neat, pleasant work environment by maintaining a professional look (i.e. dress, posture, attitudes, etc.), positive outlook, and behavior toward members and co-workers.
  • Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.
  • Carries out supplementary tasks aligned with the role and department objectives

Knowledge and Skills
  • Experience

Up to six months of similar or related experience including time spent in preparatory positions.
  • EDUCATION/CERTIFICATIONS/LICENSES
    High school degree or GED required.
  • INTERPERSONAL SKILLS
    Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

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