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Weekend Chat Agent Jobs in Texas (NOW HIRING)

Maximus

Tier 1 Call Center Agent

San Antonio, TX · On-site

$13.50 - $17.75/hr

General information Job Posting Title Tier 1 Call Center Agent Date Friday, July 10, 2026 City San ... and online chat. - Listens actively to determine customer needs and answers questions ...

MCI Careers

Call Center Agent (Days)

Killeen, TX

$13.75 - $18/hr

As a day shift Call Center Agent , you will be either dedicated to a specific project or handle blended inbound and outbound phone, chat, and e-mail interactions on behalf of multiple clients. There ...

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All JobsChat Agent JobsWeekend Chat Agent JobsWeekend Chat Agent Jobs in Texas

Weekend Chat Agent information

See Texas salary details

$11

$15

$20

How much do weekend chat agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for weekend chat agent in Texas is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $16.78 per hour, depending on experience, location, and employer.

What is the difference between Weekend Chat Agent vs Customer Service Representative?

AspectWeekend Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via chat, e-commerce, tech companiesBroad customer service roles across industries
Search & Comparison IntentFocus on online chat support roles during weekendsGeneral customer service roles, including phone and in-person

Weekend Chat Agents primarily handle online chat support during weekends, often in tech or e-commerce sectors, requiring basic computer skills. Customer Service Representatives have broader roles, including phone and in-person support across various industries. While both roles focus on customer support, Weekend Chat Agents specialize in online chat during weekends, whereas Customer Service Reps may work weekdays and in multiple formats.

What are the most commonly searched types of Chat Agent jobs in Texas? The most popular types of Chat Agent jobs in Texas are:
What are popular job titles related to Weekend Chat Agent jobs in Texas? For Weekend Chat Agent jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Agent jobs in Texas look for? The top searched job categories for Weekend Chat Agent jobs in Texas are:
What cities in Texas are hiring for Weekend Chat Agent jobs? Cities in Texas with the most Weekend Chat Agent job openings:
Weekend Chat Agent jobs near you
Infographic showing various Weekend Chat Agent job openings in Texas as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,315 per year, or $15.5 per hour.

Onsite - Call Center - Member Care Agent

MarketSource

San Antonio, TX • On-site

$13.50 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

MarketSource rating

6.2

Company rating: 6.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

33rd of 71 rated call and contact centers

Job description

Overview
MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world's most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.
Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.
Responsibilities
The Member Care Agent (MCA) is responsible for receiving and processing incoming and outgoing phone calls/emails/chats and paper inquiries and complaints for assigned clients and programs in accordance with corporate and department policies, procedures, quality standards, and applicable laws and regulations; as required, perform calls to Members in order to inform and qualify new opportunities and address Member inquiries, ensuring adherence to established policies and procedures; establish a good working relationship with team members and department contacts in order to maintain, and continuously strive to improve the level of overall service being provided.
Essential Job Functions
  • Connect with current and potential Members in order to triage calls based on need, including directing any sales question to Licensed Agent while ensuring adherence to corporate and department policies and procedures
  • Manage multiple channels of communication, including inbound and outbound phone calls, emails, chat messages, and paper interactions
  • Process Member interactions to collect information, investigate issues, or diagnose and troubleshoot problems with adherence to established policies, procedures, and quality standards as well as applicable federal or local laws and regulations
  • Maintain strict confidentiality of information provided by Member or data accessed within assigned systems
  • Documenting call data with clear, concise notes in a timely and accurate manner while navigating client systems during the call interaction
  • Maintain established quality and performance expectations to support the overall goals and objectives of the department and program
  • Escalate situations that could adversely impact the client or company as needed to Supervisor per documented procedure

Qualifications
Required Knowledge, Skills, and Abilities
  • Strong customer service and engagement skills
  • Excellent verbal and written communication (vocabulary and articulation)
  • Research and resolve Member issues within the scope of responsibility in a timely manner
  • Maintain an in-depth knowledge of department policies and procedures
  • Establish and maintain a professional relationship with internal and external customers, including Members, teammates, and department contacts
  • Ability to express assurance, confidence, and empathy while understanding complex Medicare programs in a clear, objective, and accurate manner
  • Ability to multi-task to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Job Requirements
  • 2 years call center and/or customer service experience preferred
  • Experience using internet-based systems and Windows applications (Word, Excel, Outlook, etc.)
  • Work flexible schedule which may require holiday and weekend coverage

Additional Information
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@marketsource.com.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others."
Individual compensation offered for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

What MarketSource employees say

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Benefits

Hours and flexibility

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Get the full story on Breakroom

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About MarketSource

Sourced by ZipRecruiter

MarketSource is a sales acceleration Company focused on delivering Better outcomes for many of the World’s most Iconic Brands. We Design and Operationalize Sales and Customer Experience Solutions for Companies in Retail and B2B Environments. Our solutions are Purpose Built and Tech enabled to deliver measurable improvements in Business outcomes. We live by a set of People focused Values that guide our relationships with each other and with our clients. By putting People First, working together to make others Successful, and Establishing a Rich and Empowered work culture, We create Opportunities for our people and the Businesses We Serve.

Industry

Marketing

Company size

10,000+ Employees

Headquarters location

Alpharetta, GA, US

Year founded

1974

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