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Home Based Text Chat Support Jobs in Texas (NOW HIRING)

Credit Union of Texas

Chat Agent Bilingual

Allen, TX

Provide prompt, accurate, and professional member support via chat and text channels in English and ... Ability to adapt between chat, phone, and appointment-based support as needed * Ability to work ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX

Provide prompt, accurate, and professional member support via chat and text channels in English and ... Ability to adapt between chat, phone, and appointment-based support as needed * Ability to work ...

New

Credit Union Texas

Chat Agent Bilingual

Allen, TX · On-site

Provide prompt, accurate, and professional member support via chat and text channels in English and ... Ability to adapt between chat, phone, and appointment-based support as needed * Ability to work ...

PrideStaff

Chat and Ticket Support Specialist

Plano, TX · On-site

$20/hr

CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem ... based interactions . In this role, you won't be on the phones; instead, you'll be the expert ...

Zelis

Client Support Specialist

Plano, TX · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays ...

CL Support Services

Appointment Setter

Houston, TX

$15/hr

... repair their home's foundation. At CL Support Services , we strive to deliver the best HR, IT, ... text, chat, or email * Set appointments for customer's free foundation repair inspection with ...

CL Support Services LLC

Appointment Setter

Houston, TX · On-site

$15/hr

... repair their home's foundation. At CL Support Services , we strive to deliver the best HR, IT, ... text, chat, or email * Set appointments for customer's free foundation repair inspection with ...

Hub Group

CDL A Truck Driver

Arlington, TX · On-site

$81K/yr

Night shift - home regional * Day shift available within 6 months of employment * Health, Dental ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL A Truck Driver

Allen, TX · On-site

$81K/yr

Night shift - home regional * Day shift available within 6 months of employment * Health, Dental ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL A Truck Driver

Scurry, TX · On-site

$81K/yr

Night shift - home regional * Day shift available within 6 months of employment * Health, Dental ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL A Truck Driver

Dallas, TX · On-site

$81K/yr

Night shift - home regional * Day shift available within 6 months of employment * Health, Dental ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL A Truck Driver

Carrollton, TX · On-site

$81K/yr

Night shift - home regional * Day shift available within 6 months of employment * Health, Dental ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL A Truck Driver

Keene, TX · On-site

$81K/yr

Night shift - home regional * Day shift available within 6 months of employment * Health, Dental ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL A Truck Driver

Quinlan, TX · On-site

$81K/yr

Night shift - home regional * Day shift available within 6 months of employment * Health, Dental ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL A Truck Driver

Greenville, TX · On-site

$81K/yr

Night shift - home regional * Day shift available within 6 months of employment * Health, Dental ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

Hub Group

CDL A Truck Driver

Dallas, TX · On-site

$81K/yr

Night shift - home regional * Day shift available within 6 months of employment * Health, Dental ... Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video ...

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All JobsHome Based Text Chat Support JobsHome Based Text Chat Support Jobs in Texas

Home Based Text Chat Support information

What is the difference between Home Based Text Chat Support vs Customer Service Representative?

AspectHome Based Text Chat SupportCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote
Communication MethodText chatPhone, email, in-person
Required SkillsTyping speed, written communicationVerbal communication, problem-solving
Common CertificationsCustomer service, communication skills

Home Based Text Chat Support focuses on assisting customers via written chat, often from home, requiring strong typing and written communication skills. Customer Service Representatives may handle multiple communication channels, including calls and emails, and often work in office settings. Both roles serve customer needs but differ mainly in communication method and work environment.

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The most popular types of Text Chat Support jobs in Texas are:

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For Home Based Text Chat Support jobs in Texas, the most frequently searched job titles are:

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Home Based Text Chat Support jobs near you

Implementation / Client Onboarding / Chat Support

El Paso, TX • Hybrid

ADP
Recruiting and Staffing Services • 10K+ employees
Learn more about ADPexternal

$17.50/hr

Full-time

PTO

Re-posted 14 days ago

Job description

ADP is hiringImplementation Specialists for client onboarding using chat support.This is a hybrid position working 3 days in the office and 2 days at home each week.

  • Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
  • Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
  • Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

If so, this may be an opportunity for you. Read on and decide for yourself.

As a Client Onboarding Specialist, you will provide the first interaction between small business clients and ADP's industry-leading payroll and HR solutions after sale. Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ensure your clients are set up for long-term success with ADP. Even more, you'll make an immediate impact once ADP's services are delivered on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.

You will spend most of your day answering calls from the queue and following up on open items to ensure your clients' needs are met and that they are comfortable using our products and services. Still, every day will be different because you will meet new clients daily, within different geographies and industries, and the solutions you provide each client will differ based on their unique needs. This will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

  • Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.
  • Implement ADP Technologies.You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.
  • Partner Internally.You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
  • Multi-Task & Communicate.You will work on multiple time-sensitive follow-ups / projects at the same time. You will share essential information with clients and internal teams.
  • You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE: Required Qualifications

  • Prior experience is not required; we will train you to be successful!
  • You can work overtime hours during peak seasons
  • Bilingual in English and Spanish is a plus!
  • Prior Chat experience is a plus.

YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:

  • Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward.Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!

#LI-Hybrid

$17.50 / hour

ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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