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Home Based Text Chat Support Jobs in Texas (NOW HIRING)

PrideStaff

Chat and Ticket Support Specialist

Plano, TX · On-site

$20/hr

CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem ... based interactions . In this role, you won't be on the phones; instead, you'll be the expert ...

Zelis

Client Support Specialist

Plano, TX · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays ...

CL Support Services

Appointment Setter

Houston, TX

$15/hr

... repair their home's foundation. At CL Support Services , we strive to deliver the best HR, IT, ... text, chat, or email * Set appointments for customer's free foundation repair inspection with ...

CL Support Services LLC

Appointment Setter

Houston, TX · On-site

$15/hr

... repair their home's foundation. At CL Support Services , we strive to deliver the best HR, IT, ... text, chat, or email * Set appointments for customer's free foundation repair inspection with ...

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All JobsHome Based Text Chat Support JobsHome Based Text Chat Support Jobs in Texas

Home Based Text Chat Support information

What is the difference between Home Based Text Chat Support vs Customer Service Representative?

AspectHome Based Text Chat SupportCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote
Communication MethodText chatPhone, email, in-person
Required SkillsTyping speed, written communicationVerbal communication, problem-solving
Common CertificationsCustomer service, communication skills

Home Based Text Chat Support focuses on assisting customers via written chat, often from home, requiring strong typing and written communication skills. Customer Service Representatives may handle multiple communication channels, including calls and emails, and often work in office settings. Both roles serve customer needs but differ mainly in communication method and work environment.

What are the most commonly searched types of Text Chat Support jobs in Texas? The most popular types of Text Chat Support jobs in Texas are:
What are popular job titles related to Home Based Text Chat Support jobs in Texas? For Home Based Text Chat Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Home Based Text Chat Support jobs in Texas look for? The top searched job categories for Home Based Text Chat Support jobs in Texas are:
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Home Based Text Chat Support jobs near you

Remote Chat Support Representative

Jabezco Industrial Group

San Antonio, TX • Remote

$42K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

About the Role

Jabezco Industrial Group is seeking a professional and customer-focused Remote Chat Support Representative to provide exceptional support to our customers through live chat and other digital communication channels. In this role, you will assist customers by answering inquiries, resolving issues, and ensuring a positive customer experience while working remotely.

The ideal candidate is an excellent communicator, detail-oriented, and able to multitask in a fast-paced environment.

Key Responsibilities

  • Respond to customer inquiries via live chat in a timely and professional manner.

  • Provide accurate information about company services, products, and policies.

  • Resolve customer concerns and escalate complex issues when necessary.

  • Document customer interactions and maintain accurate records.

  • Follow company procedures to ensure consistent and high-quality customer service.

  • Collaborate with internal teams to resolve customer issues efficiently.

  • Maintain customer confidentiality and protect sensitive information.

  • Meet established performance and response time goals.

  • Perform other customer support and administrative duties as assigned.

Required Qualifications

  • High school diploma or equivalent.

  • 1–2 years of experience in customer service, chat support, or a related role.

  • Excellent written communication and grammar skills.

  • Strong typing and multitasking abilities.

  • Proficiency with Microsoft Office and online communication tools.

  • Ability to work independently in a remote environment.

  • Reliable high-speed internet connection and a dedicated workspace.

Employment Requirements

  • Full-time remote position.

  • Must be authorized to work in the United States.

  • Ability to work scheduled shifts, including occasional evenings or weekends if needed.

Benefits

Jabezco Industrial Group offers a competitive benefits package, including:

  • Competitive pay

  • Medical, dental, and vision insurance

  • Life insurance

  • Short-Term Disability (STD) and Long-Term Disability (LTD)

  • Flexible Paid Time Off (PTO)

  • Paid company holidays

  • 401(k) retirement plan

  • Monthly phone allowance

  • Professional development and training opportunities

  • Career growth within a collaborative and supportive team

Why Join Jabezco Industrial Group?

At Jabezco Industrial Group, we are committed to delivering outstanding service to our clients through professionalism, teamwork, and integrity. As a Remote Chat Support Representative, you'll be part of a supportive team while enjoying the flexibility of working from home and opportunities for long-term career growth.

Jabezco Industrial Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.