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Weekend Chat Agent Jobs in Chicago, IL (NOW HIRING)

Addison Group

Customer Service Agent

Palatine, IL · On-site

$20 - $21/hr

Job Title: Customer Service Agent Industry: Transportation / Logistics Location (City, State ... This role supports customers by phone, email, and chat, providing shipment updates, scheduling ...

Addison Group

Call Center Agent

Palatine, IL · On-site

$20 - $21/hr

Call Center Agent Location: Palatine, IL Industry: Logistics & Supply Chain Pay: $20-$21/hour ... Handle incoming and outgoing customer communications via phone, email, and chat. * Coordinate ...

CWI

Customer Service Agent

Lake Barrington, IL · On-site

$16.65 - $20/hr

This customer service agent position will handle heavy inbound calls relating to concerns ... Hours of operation are Monday -- Friday, 8:00am -- 8:00pm and weekends 9:00am -- 6:00pm What You'll ...

Camping World

Customer Service Agent

Island Lake, IL

$16.65 - $20/hr

This customer service agent position will handle heavy inbound calls relating to concerns ... Hours of operation are Monday -- Friday, 8:00am -- 8:00pm and weekends 9:00am -- 6:00pm What You'll ...

Camping World

Customer Service Agent

Island Lake, IL · On-site

$16.65 - $20/hr

This customer service agent position will handle heavy inbound calls relating to concerns ... Hours of operation are Monday -- Friday, 8:00am -- 8:00pm and weekends 9:00am -- 6:00pm What You'll ...

Pitch Health Solutions

Transfer Agent

Aurora, IL · Remote

Mon-Fri, 9AM-6PM EST (no weekends!) What You'll Do * Handle outbound calls on our dialer (no cold ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

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All JobsChat Agent JobsWeekend Chat Agent JobsWeekend Chat Agent Jobs in Chicago, IL

Weekend Chat Agent information

See Chicago, IL salary details

$5

$17

$25

How much do weekend chat agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for weekend chat agent in Chicago, IL is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.81 per hour, depending on experience, location, and employer.

What is the difference between Weekend Chat Agent vs Customer Service Representative?

AspectWeekend Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via chat, e-commerce, tech companiesBroad customer service roles across industries
Search & Comparison IntentFocus on online chat support roles during weekendsGeneral customer service roles, including phone and in-person

Weekend Chat Agents primarily handle online chat support during weekends, often in tech or e-commerce sectors, requiring basic computer skills. Customer Service Representatives have broader roles, including phone and in-person support across various industries. While both roles focus on customer support, Weekend Chat Agents specialize in online chat during weekends, whereas Customer Service Reps may work weekdays and in multiple formats.

What are the most commonly searched types of Chat Agent jobs in Chicago, IL? The most popular types of Chat Agent jobs in Chicago, IL are:
What are popular job titles related to Weekend Chat Agent jobs in Chicago, IL? For Weekend Chat Agent jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Agent jobs in Chicago, IL look for? The top searched job categories for Weekend Chat Agent jobs in Chicago, IL are:
Weekend Chat Agent jobs near you

Customer Service Agent

Addison Group

Palatine, IL • On-site

$20 - $21/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 14 days ago

Job description

Job Title: Customer Service Agent

Industry: Transportation / Logistics

Location (City, State): Palatine, IL

Assignment Type: Contract-to-Hire

Pay: $20 - $21 / hour

Available shifts:

  • Monday-Friday, 9am - 6pm or 9:30am - 6:30pm
  • Monday-Friday, 12pm - 9pm
  • Tuesday-Friday, 9am - 6pm & Saturday 7am - 4pm
  • Overnight 8pm - 6am

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Addison Group is hiring on behalf of our client, a growing transportation and logistics company experiencing continued expansion. As their delivery business grows, they are adding customer-focused professionals to support a high-volume operation while providing exceptional service throughout the delivery process.

Job Description:

The Customer Service Agent serves as the primary point of contact for customers regarding deliveries. This role supports customers by phone, email, and chat, providing shipment updates, scheduling assistance, issue resolution, and proactive communication. The ideal candidate is organized, thrives in a fast-paced environment, and enjoys delivering an outstanding customer experience.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, live chat, and internal ticketing systems.
  • Provide shipment status updates, delivery scheduling assistance, and appointment coordination.
  • Investigate and resolve delivery concerns by partnering with internal departments and external vendors.
  • Handle customer escalations with professionalism while identifying effective solutions.
  • Maintain accurate documentation of customer interactions and shipment updates.
  • Manage multiple tasks simultaneously while maintaining a high level of accuracy.
  • Process customer requests efficiently and meet established productivity and quality goals.
  • Deliver a positive customer experience on every interaction.

Qualifications:

  • High school diploma or equivalent required.
  • Minimum of one year of customer service or call center experience.
  • Logistics, transportation, airline, or supply chain experience is a plus.
  • Proficiency with Microsoft Outlook and Excel.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Comfortable working in a fast-paced, high-volume environment.
  • Ability to multitask, prioritize, and remain organized.
  • Positive attitude with a strong work ethic and desire to exceed expectations.

Perks:

  • Opportunity to join a rapidly growing organization.
  • Excellent training and onboarding program.
  • Supportive leadership and collaborative team environment.
  • Modern office with employee-focused amenities.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.