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Chat Agent No Phone Jobs (NOW HIRING)

At Your School (AYS, Inc.)

Live Chat Agent

$15.75 - $21.25/hr

Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer ... live chat, email, and phone support. We are committed to providing our clients with the best ...

AYS

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer ... live chat, email, and phone support. We are committed to providing our clients with the best ...

Credit Union Texas

Chat Agent Bilingual

Allen, TX · On-site

Ability to adapt between chat, phone, and appointment-based support as needed * Ability to work ... No hazardous or significantly unpleasant conditions except during construction wearing a hard hat ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX

Ability to adapt between chat, phone, and appointment-based support as needed * Ability to work ... No hazardous or significantly unpleasant conditions except during construction wearing a hard hat ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX

Ability to adapt between chat, phone, and appointment-based support as needed * Ability to work ... No hazardous or significantly unpleasant conditions except during construction wearing a hard hat ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

... Chat Agent will need to effectively run multiple chats concurrently while maintaining best-in-class service. Responsibilities include: • Demonstrate strong customer service skills to provide phone ...

Phenom People

4/28 Chat Billing Agent

Morrisville, NC · On-site

$16 - $20.50/hr

Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing ... No matter your background, our quick, thorough, fully paid training can bring you up to speed on ...

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All JobsChat Agent No Phone Jobs

Chat Agent No Phone information

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$5

$23

$71

How much do chat agent no phone jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for chat agent no phone in the United States is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $24.28 per hour, depending on experience, location, and employer.

How do Chat Agent No Phone roles typically collaborate with other support team members to resolve complex customer inquiries?

Chat Agent No Phone roles often work closely with supervisors, technical specialists, and other support agents to address complex or escalated customer issues. While most interactions are handled independently via chat, agents may use internal messaging platforms, shared documentation, or ticket escalation systems to seek guidance or transfer cases to colleagues with specialized expertise. Regular virtual team meetings and knowledge-sharing sessions are also common, helping ensure agents stay informed and can provide consistent, high-quality support. This collaborative environment not only benefits customers but also helps agents build valuable teamwork and communication skills.

What are the key skills and qualifications needed to thrive as a Chat Agent (No Phone), and why are they important?

To thrive as a Chat Agent (No Phone), you need excellent written communication skills, strong grammar and spelling, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Exceptional problem-solving abilities, patience, and multitasking help you stand out in this role. These skills are crucial for delivering efficient, accurate, and empathetic customer support through digital channels.

What is the difference between Chat Agent No Phone vs Customer Service Representative?

AspectChat Agent No PhoneCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; may require additional certifications
Work EnvironmentRemote or office-based, primarily online chat platformsOffice or call center, handling calls and emails
Industry UsageCustomer support via chat in retail, tech, and service sectorsCustomer support across various industries, including retail, telecom, and banking
Search & Comparison IntentFocus on online chat roles without phone interactionBroader customer service roles involving calls and emails

In summary, Chat Agent No Phone roles specialize in online chat support without phone interaction, often requiring basic computer skills and working remotely. Customer Service Representatives handle a wider range of communication channels, including calls and emails, and may have additional certifications. Both roles serve customer support needs but differ mainly in communication methods and work environment.

What are Chat Agent No Phone jobs?

Chat Agent No Phone jobs are customer service positions where agents assist customers solely through online chat platforms, rather than over the phone. These agents handle inquiries, troubleshoot problems, and provide information or support via live chat on websites, apps, or messaging services. This role is ideal for individuals who prefer written communication and may be uncomfortable with or unable to take calls. Responsibilities may include responding to customer questions, processing orders, and escalating issues to relevant departments as needed.
More about Chat Agent No Phone jobs
What cities are hiring for Chat Agent No Phone jobs? Cities with the most Chat Agent No Phone job openings:
What states have the most Chat Agent No Phone jobs? States with the most job openings for Chat Agent No Phone jobs include:
What job categories do people searching Chat Agent No Phone jobs look for? The top searched job categories for Chat Agent No Phone jobs are:
Chat Agent No Phone jobs near you
Infographic showing various Chat Agent No Phone job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $49,873 per year, or $24 per hour.

Live Chat Agent

At Your School (AYS, Inc.)

Remote

$15.75 - $21.25/hr

Other

Posted 14 days ago

Job description

Live Chat Agent

Atlanta, Georgia, United States

About the Job

Position: Live Chat Agent

Location: Remote

Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.

Position Overview: As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.

Key Responsibilities:

  • Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
  • Identify and resolve customer issues, escalating to the appropriate team members when necessary
  • Utilize product knowledge and resources to provide accurate and helpful information to customers
  • Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
  • Collaborate with team members to continuously improve processes and procedures
  • Maintain a positive and professional attitude at all times, representing the company's values and brand image
  • Keep accurate records of customer interactions and follow up on any unresolved issues
  • Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers

Qualifications:

  • High school diploma or equivalent
  • Proven customer service experience, preferably in a live chat or online support role
  • Excellent written and verbal communication skills
  • Ability to multitask and handle multiple chat conversations simultaneously
  • Strong problem-solving and decision-making skills
  • Proficient in using chat and CRM software
  • Ability to work in a fast-paced and dynamic environment
  • Flexible schedule, including availability to work weekends and holidays if needed

We Offer:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • Opportunities for growth and advancement within the company

If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.

Apply