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Chat Agent No Phone Jobs (NOW HIRING)

speakit

Dutch Customer Support Agent

$19.25 - $25.50/hr

As a Customer Support Agent, you'll play a crucial role in responding to customer questions and complaints via email (no phone calls) and reviewing content across marketplaces, ensuring compliance ...

Speakit

Dutch Customer Support Agent

$19.25 - $25.50/hr

As a Customer Support Agent, you'll play a crucial role in responding to customer questions and complaints via email (no phone calls) and reviewing content across marketplaces, ensuring compliance ...

Jinba

Founding Engineer

San Francisco, CA · On-site

$140K - $250K/yr

Unlike traditional no-code tools that bolt a chat agent onto their interface, Jinba is built as a native vibe coding platform from the ground up. YC W26. International team across SF and Tokyo.

GEICO

GEA Sales/Service Agent

Conyers, GA · On-site

NO COLD CALLING. * Service existing accounts and ensure customers make buying decisions armed with ... Up to 75% of your day may be on the phone, a high-energy personality and a love of working with ...

GEICO

GEA Sales/Service Agent

Conyers, GA · On-site

NO COLD CALLING. * Service existing accounts and ensure customers make buying decisions armed with ... Up to 75% of your day may be on the phone, a high-energy personality and a love of working with ...

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Chat Agent No Phone information

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How much do chat agent no phone jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for chat agent no phone in the United States is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $24.28 per hour, depending on experience, location, and employer.

What is a chat agent no phone?

Chat Agent No Phone jobs are customer service positions where agents assist customers solely through online chat platforms, rather than over the phone. These agents handle inquiries, troubleshoot problems, and provide information or support via live chat on websites, apps, or messaging services. This role is ideal for individuals who prefer written communication and may be uncomfortable with or unable to take calls. Responsibilities may include responding to customer questions, processing orders, and escalating issues to relevant departments as needed.

What are the key skills and qualifications needed to thrive as a chat agent no phone?

To thrive as a Chat Agent (No Phone), you need excellent written communication skills, strong grammar and spelling, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Exceptional problem-solving abilities, patience, and multitasking help you stand out in this role. These skills are crucial for delivering efficient, accurate, and empathetic customer support through digital channels.

How do chat agent no phone roles typically collaborate with other support team members to resolve complex customer inquiries?

Chat Agent No Phone roles often work closely with supervisors, technical specialists, and other support agents to address complex or escalated customer issues. While most interactions are handled independently via chat, agents may use internal messaging platforms, shared documentation, or ticket escalation systems to seek guidance or transfer cases to colleagues with specialized expertise. Regular virtual team meetings and knowledge-sharing sessions are also common, helping ensure agents stay informed and can provide consistent, high-quality support. This collaborative environment not only benefits customers but also helps agents build valuable teamwork and communication skills.

What is the difference between Chat Agent No Phone vs Customer Service Representative?

AspectChat Agent No PhoneCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; may require additional certifications
Work EnvironmentRemote or office-based, primarily online chat platformsOffice or call center, handling calls and emails
Industry UsageCustomer support via chat in retail, tech, and service sectorsCustomer support across various industries, including retail, telecom, and banking
Search & Comparison IntentFocus on online chat roles without phone interactionBroader customer service roles involving calls and emails

In summary, Chat Agent No Phone roles specialize in online chat support without phone interaction, often requiring basic computer skills and working remotely. Customer Service Representatives handle a wider range of communication channels, including calls and emails, and may have additional certifications. Both roles serve customer support needs but differ mainly in communication methods and work environment.

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Chat Agent No Phone jobs near you
Infographic showing various Chat Agent No Phone job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $49,873 per year, or $24 per hour.

Freelance Email and Chat Customer Support French Speakers

Remote

Cross Border Talents
See more jobs at Cross Border Talentsexternal

$17.50 - $22.25/hr

Other

Re-posted 21 days ago

Job description

Freelance Email and Chat Customer Support French Speakers

London, United Kingdom Or refer someone Job Openings Freelance Email and Chat Customer Support French Speakers

Freelance Email and Chat Customer Support French Speakers

Are you a French-speaking freelancer looking for a flexible and fully remote opportunity? We are hiring freelance customer support agents to handle email and chat communications for international clients.

What We Offer

  • 100% remote work from anywhere in the world
  • Monday to Friday, daytime shifts only
  • No phone calls or sales strictly email and chat support
  • Fixed hourly rate of 15euro per hour
  • Paid training at 10euro per hour
  • Stable, long-term collaboration

Requirements

  • C1 level French with good English communication skills
  • Freelancer status with the ability to issue invoices
  • Excellent written communication skills and attention to detail
  • Reliable, proactive, and professional

You will never be asked to pay anything to get the job training is fully paid.

Or refer someone

Apply