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Chat Agent No Phone Jobs (NOW HIRING)

GEICO

GEA Sales/Service Agent

Conyers, GA · On-site

NO COLD CALLING. * Service existing accounts and ensure customers make buying decisions armed with ... Up to 75% of your day may be on the phone, a high-energy personality and a love of working with ...

Foundever

$15/hr

Chat and Phone Technical Customer Service - Seasonal Join our dynamic team at Foundever, where ... No equipment? We provide everything you need! * Join a supportive community focused on engagement ...

GEICO

GEA Sales/Service Agent

Conyers, GA · On-site

NO COLD CALLING. * Service existing accounts and ensure customers make buying decisions armed with ... Up to 75% of your day may be on the phone, a high-energy personality and a love of working with ...

Jinba

Founding Design Engineer

San Francisco, CA · On-site

$100K - $250K/yr

Unlike traditional no-code tools that bolt a chat agent onto their interface, Jinba is built as a native vibe coding platform from the ground up. YC W26. International team across SF and Tokyo.

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How much do chat agent no phone jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for chat agent no phone in the United States is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $24.28 per hour, depending on experience, location, and employer.

What is a chat agent no phone?

Chat Agent No Phone jobs are customer service positions where agents assist customers solely through online chat platforms, rather than over the phone. These agents handle inquiries, troubleshoot problems, and provide information or support via live chat on websites, apps, or messaging services. This role is ideal for individuals who prefer written communication and may be uncomfortable with or unable to take calls. Responsibilities may include responding to customer questions, processing orders, and escalating issues to relevant departments as needed.

What are the key skills and qualifications needed to thrive as a chat agent no phone?

To thrive as a Chat Agent (No Phone), you need excellent written communication skills, strong grammar and spelling, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Exceptional problem-solving abilities, patience, and multitasking help you stand out in this role. These skills are crucial for delivering efficient, accurate, and empathetic customer support through digital channels.

How do chat agent no phone roles typically collaborate with other support team members to resolve complex customer inquiries?

Chat Agent No Phone roles often work closely with supervisors, technical specialists, and other support agents to address complex or escalated customer issues. While most interactions are handled independently via chat, agents may use internal messaging platforms, shared documentation, or ticket escalation systems to seek guidance or transfer cases to colleagues with specialized expertise. Regular virtual team meetings and knowledge-sharing sessions are also common, helping ensure agents stay informed and can provide consistent, high-quality support. This collaborative environment not only benefits customers but also helps agents build valuable teamwork and communication skills.

What is the difference between Chat Agent No Phone vs Customer Service Representative?

AspectChat Agent No PhoneCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; may require additional certifications
Work EnvironmentRemote or office-based, primarily online chat platformsOffice or call center, handling calls and emails
Industry UsageCustomer support via chat in retail, tech, and service sectorsCustomer support across various industries, including retail, telecom, and banking
Search & Comparison IntentFocus on online chat roles without phone interactionBroader customer service roles involving calls and emails

In summary, Chat Agent No Phone roles specialize in online chat support without phone interaction, often requiring basic computer skills and working remotely. Customer Service Representatives handle a wider range of communication channels, including calls and emails, and may have additional certifications. Both roles serve customer support needs but differ mainly in communication methods and work environment.

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Cities with the most Chat Agent No Phone job openings:

What states have the most Chat Agent No Phone jobs?

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What job categories do people searching Chat Agent No Phone jobs look for?

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Chat Agent No Phone jobs near you
Infographic showing various Chat Agent No Phone job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $49,873 per year, or $24 per hour.

Bilingual Entry Level Sales/Service Insurance Agent (copy)

GEICO Conyers

Conyers, GA • On-site

$25K - $45K/yr

Full-time

Re-posted 20 days ago

Job description

Join the GEICO Conyers, GA Local Office Team and start living and loving your work life!

Insurance Sales Agents work our EXCLUSIVE leads, schedule appointments, identify customer needs, cross-sell and market to appropriate products. Work with agent to establish and meet marketing goals. Maintain a strong work ethic with a total commitment to success each and every day. GEICO is an aggressively growing company, our customers come for the savings but stay for our outstanding service! This position is with a GEICO Exclusive Agent.

All candidates will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position


Benefits

Annual Base Salary + Bonus Opportunities

Mon-Fri Schedule

Hands on Training


Responsibilities

What you would do in this role:

  • Learn the GEICO products and how to sell our benefits to potential customers.
  • Quoting and closing prospect sales leads with superior service.
  • Engaging new prospects and following up on leads.
  • Leads provided by Agent. NO COLD CALLING.
  • Service existing accounts and ensure customers make buying decisions armed with the right amount of information.
  • Identify cross-selling opportunities during retention calls.
  • Provide exceptional customer service.
  • Be outstanding at relationship building.
  • Must be able to work 10:30-5:00 pm Shift Monday- Friday with potential to move to 9-5 after licensing and training completed.

A successful candidate brings:

  • Strong persuasion skills.
  • Competitive spirit and willingness to learn.
  • Up to 75% of your day may be on the phone, a high-energy personality and a love of working with people is a must.
  • A knack for remembering data and details.
  • A talent for dealing with difficult customers.
  • Strong computer skills to learn and work within multiple quoting systems.
  • Punctual with the ability to stay and work a quote to its completion.

Requirements

Qualifications and Skills

GA Insurance Producer License Preferred. Employer is willing to pay

expense to obtain the license for the right candidate.

Highly motivated and self-driven

Good customer service skills or prior experience

Strong Attention to detail with time management and decision-making

skills but also described as someone with high energy and driven to be

the best

High level of dependability

Ability to work comfortably in a fast-paced and high call center like

environment

Strong computer, typing and grammar skills

Multi-tasking skills

Experience and Education:

Prior sales experience and strong customer service background is

preferred

High School Diploma or equivalent, College Degree preferred

Background and credit check required for employment.