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Chat Agent No Phone Jobs (NOW HIRING)

Jinba

Forward Deployed Engineer

San Francisco, CA · On-site

$120K - $160K/yr

Unlike traditional no-code tools that bolt a chat agent onto their interface, Jinba is built as a native vibe coding platform from the ground up. YC W26. International team across SF and Tokyo.

El Capitan Canyon

Front Office Agent

Goleta, CA · On-site

$21/hr

Front Desk Agent Do you love nature and being in a peaceful rustic setting? Are you friendly ... We respectfully request No Phone Calls Please. Hourly Rate: $21.00 Remote: No Housing Provided: No ...

Sand~Mann Group

Be Seen First

Life Insurance Agent- No Experience Nec. (sales & customer service)

Lakeland, FL · On-site

$50K - $125K/yr

Since our beginning, we've been an insurance agent-focused company; We're constantly looking for ... phone all day, type position either. This is also NOT a part time making extra money on the side ...

Supper

Senior Account Executive (AE)

New York, NY · On-site

$300K/yr

No SQL, no dashboards, no waiting. Supper's chat agent guides users with follow-ups, clarifies intent, and helps them drill into what they actually want to know - whether it's sales tracking pipeline ...

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Chat Agent No Phone information

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$5

$23

$71

How much do chat agent no phone jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for chat agent no phone in the United States is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $24.28 per hour, depending on experience, location, and employer.

What is a chat agent no phone?

Chat Agent No Phone jobs are customer service positions where agents assist customers solely through online chat platforms, rather than over the phone. These agents handle inquiries, troubleshoot problems, and provide information or support via live chat on websites, apps, or messaging services. This role is ideal for individuals who prefer written communication and may be uncomfortable with or unable to take calls. Responsibilities may include responding to customer questions, processing orders, and escalating issues to relevant departments as needed.

What are the key skills and qualifications needed to thrive as a chat agent no phone?

To thrive as a Chat Agent (No Phone), you need excellent written communication skills, strong grammar and spelling, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Exceptional problem-solving abilities, patience, and multitasking help you stand out in this role. These skills are crucial for delivering efficient, accurate, and empathetic customer support through digital channels.

How do chat agent no phone roles typically collaborate with other support team members to resolve complex customer inquiries?

Chat Agent No Phone roles often work closely with supervisors, technical specialists, and other support agents to address complex or escalated customer issues. While most interactions are handled independently via chat, agents may use internal messaging platforms, shared documentation, or ticket escalation systems to seek guidance or transfer cases to colleagues with specialized expertise. Regular virtual team meetings and knowledge-sharing sessions are also common, helping ensure agents stay informed and can provide consistent, high-quality support. This collaborative environment not only benefits customers but also helps agents build valuable teamwork and communication skills.

What is the difference between Chat Agent No Phone vs Customer Service Representative?

AspectChat Agent No PhoneCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; may require additional certifications
Work EnvironmentRemote or office-based, primarily online chat platformsOffice or call center, handling calls and emails
Industry UsageCustomer support via chat in retail, tech, and service sectorsCustomer support across various industries, including retail, telecom, and banking
Search & Comparison IntentFocus on online chat roles without phone interactionBroader customer service roles involving calls and emails

In summary, Chat Agent No Phone roles specialize in online chat support without phone interaction, often requiring basic computer skills and working remotely. Customer Service Representatives handle a wider range of communication channels, including calls and emails, and may have additional certifications. Both roles serve customer support needs but differ mainly in communication methods and work environment.

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Cities with the most Chat Agent No Phone job openings:

What states have the most Chat Agent No Phone jobs?

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What job categories do people searching Chat Agent No Phone jobs look for?

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Chat Agent No Phone jobs near you
Infographic showing various Chat Agent No Phone job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $49,873 per year, or $24 per hour.

Forward Deployed Engineer

Jinba

San Francisco, CA • On-site

$120K - $160K/yr

Full-time

Re-posted 16 days ago

Job description

About the Role
Technical engineer who works directly with enterprise customers to deploy and customize Jinba's workflow automation platform. You'll be the bridge between our product team and major enterprise clients, turning their business needs into working solutions.
Responsibilities
  • Deploy and configure Jinba for enterprise customers, ensuring successful adoption
  • Work with customers to understand their existing tech stack, workflows, and requirements
  • Build integrations connecting Jinba to customer systems (internal databases, legacy applications, enterprise software)
  • Translate customer feedback into product requirements for the engineering team
  • Debug and resolve production issues in customer deployments
  • Develop best practices, documentation, and reusable integration patterns from field experience
  • Own customer technical relationships from pilot through expansion

Requirements
Experience
  • 3+ years in customer-facing technical roles (solutions engineering, implementation, consulting, or similar)
  • TypeScript proficiency; comfortable reading and modifying both frontend and backend code
Enterprise Integration
  • Deep understanding of enterprise tech stacks (ERP systems, databases, identity providers, internal APIs)
  • Experience integrating with legacy systems and navigating complex IT environments
  • Familiarity with enterprise security and compliance requirements (SOC 2, on-prem deployments, VPNs, SSO)
Customer Skills
  • Strong communication skills with both technical and non-technical stakeholders
  • Ability to work with IT teams, business users, and executives across different functions
  • Experience in regulated industries (finance, insurance, manufacturing a plus)
Technical Understanding
  • Familiarity with AI/LLM products and how they behave in production
  • Understanding of integration patterns (APIs, webhooks, data pipelines, ETL)
Strong Signals
  • Engineering or technical roles at major consulting firms (McKinsey, BCG, Bain)
  • Forward Deployment Engineer or similar customer-facing technical roles at Palantir, Accenture, or Deloitte
  • Implementation, solutions, or technical consulting experience at enterprise software companies (Salesforce, ServiceNow, Workday)
  • Prior experience deploying AI/automation products to large organizations

Mindset
  • Customer obsessed: you find satisfaction in solving real problems for real users
  • Willing to travel: 10-20% to customer sites
  • Entrepreneurial: you'll shape how we do deployments as the first dedicated FDE

About Jinba
We help large enterprises build automated workflows using plain English. Unlike traditional no-code tools that bolt a chat agent onto their interface, Jinba is built as a native vibe coding platform from the ground up.
YC W26. International team across SF and Tokyo. Growing fast with major enterprise contracts.

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