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Steno

Virtual Tech Assistant

$20 - $23/hr

Virtual Tech Assistant / Part-Time - Remote Healthcare Reimbursement, Equity, Paid Sick Time & Flexible Schedule Why You Should Choose Steno At Steno, we're growing fast and transforming the ...

BJC HealthCare

Virtual Tech- BJH

Saint Louis, MO · On-site

Overview Preferred Qualifications Role Purpose Provides support to the Tech II located at the Barnes-Jewish Hospital Telemetry distribution center to ensure the prompt and accurate delivery of ...

Wellpath

Licensed Practical Nurse Telehealth

Franklin, TN · On-site

$24.75 - $33.75/hr

The position assists onsite staff with remote access and virtual technology while providing care in accordance with established policies, procedures, and protocols. The Licensed Practical Nurse ...

Wellpath

Licensed Practical Nurse Telehealth

Franklin, TN · On-site

$24.75 - $33.75/hr

The position assists onsite staff with remote access and virtual technology while providing care in accordance with established policies, procedures, and protocols. The Licensed Practical Nurse ...

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How much do virtual tech jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual tech in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

What is a virtual tech?

A Virtual Tech job involves providing remote technical support, troubleshooting, and IT assistance to clients or businesses. Virtual Techs help resolve software, hardware, and network issues without needing to be physically present. They may also assist with system updates, cybersecurity measures, and general IT maintenance. This role requires strong problem-solving skills, technical knowledge, and communication abilities. Many Virtual Techs work for IT support companies, help desks, or as freelancers.

What are the daily responsibilities of a virtual tech?

As a Virtual Tech, your daily tasks typically include responding to user support tickets, troubleshooting hardware and software issues remotely, and monitoring system performance using specialized tools. You may be responsible for installing updates, managing device configurations, and ensuring cybersecurity protocols are followed. Collaboration with other IT professionals and effective communication with end-users are key components of the role. This position often involves independent work as well as participation in virtual team meetings to assess priorities and resolve complex technical challenges.

What skills and qualifications are needed to thrive as a virtual tech?

To excel as a Virtual Tech, you need strong troubleshooting skills, a background in IT support or related technical fields, and proficiency with remote desktop software and cloud-based systems. Familiarity with remote monitoring tools, ticketing systems, and industry certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Excellent communication, problem-solving abilities, and self-motivation help set successful Virtual Techs apart. These skills are essential for efficiently resolving technical issues, supporting remote users, and maintaining seamless technology operations from a distance.

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Virtual Tech jobs near you
Infographic showing various Virtual Tech job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 13% Part Time, 11% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,749 per year, or $24.4 per hour.

Virtual Tech Assistant

Steno

Remote

$20 - $23/hr

Part-time

Medical, Retirement

Re-posted 21 days ago

Job description

Virtual Tech Assistant / Part-Time - Remote
Healthcare Reimbursement, Equity, Paid Sick Time & Flexible Schedule
Why You Should Choose Steno
At Steno, we're growing fast and transforming the litigation technology industry with cutting-edge technology, unique products, and an exceptional client experience. Founded in 2018, we're revolutionizing how legal professionals work - and our Video Specialists (Virtual Tech Assistants) are at the heart of delivering the white-glove service our clients rave about.
  • Wins together - Stock options included. When Steno grows, you grow.
  • Constantly innovates with technology at our core - We are a modern organization solving real problems in an industry that needs a revolutionary approach.
  • Healthcare support - Your health is always a priority. We offer a monthly reimbursement to help offset the costs of covered healthcare insurance premiums.
  • Wellness & Mental Health - Shared benefits available to all employees to be used among them and their households.
  • Competitive Pay ($20-$23/hr) - Hourly compensation with real growth potential as you make your mark on a fast-growing team.
  • Meaningful perks - A work-supplied computer, a monthly stipend to cover internet costs, access to a company-provided 401k, and paid sick time.

Why a Virtual Tech Assistant here is different:
  • You're on camera and in the room - Our Video Specialists provide live, face-to-face technical, video, and audio support during real depositions using our Steno Connect platform. This isn't background IT work - you're the person clients rely on to troubleshoot in real time when it matters most.
  • A team unlike any other - Meet the "Vid-Squad" - a diverse group from all different backgrounds, united by a drive to deliver exceptional service. Senior teammates help keep the ship running smoothly.
  • Comprehensive training from day one - You'll receive on-the-job training on the deposition process and Steno's unique service workflows - no legal background required. We set you up to succeed.
  • Hospitality meets cutting-edge tech - You'll operate Zoom and Steno Connect with a white-glove, concierge mindset, ensuring every client has what they need before, during, and after every deposition. If you're not comfortable commanding a (virtual) room, this job is not for you.

You'll crush it here if you have 2+ years of customer service experience, 1+ years of Zoom/video conferencing experience (Zoom proficiency is tested during interviews), thrive in fast-paced environments, are highly detail-oriented, and have a minimum of 20 hours of Monday-Friday availability between 9 am-5 pm PST. At least 6 months of remote work experience required. Legal or startup experience is a bonus!
Application Information
  • Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.
  • Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com.
  • Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system.
  • Steno personnel will always have a steno.com email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven't received an expected communication, check your spam.
  • Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team.

Please note that we are currently looking for Virtual Tech Assistants in the following locations: AL, AZ, AR, FL, GA, HI, IN, IA, KS, LA, ME, MD, MA, ME, MI, MS, MO, MT, NE, NJ, NM, NC, OH, PA, SC, TX, UT, VA, WV, WI

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